Lovely journal. Clearly a love for what is being offered. A wonderful independent company and the author knows her stuff
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The lovely letter exchange was brilliant. I not only enjoyed receiving a really lovely letter, I enjoyed writing my one too. It was a nice moment away from tech and to actually think about communica... Se mere
Martha ran a session on growing on Instagram. What an evening! I'm not the huge fan of online events, but Martha made the event extremely engaging. A natural story teller, she was honest about the ha... Se mere
Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event. The package arrived on time & was so gorgeous... Se mere
Virksomhedsoplysninger
- Papirhandel
- Leverandør af firmagaver
- Gavebutik
- Penneforretning
- Producent af kontorartikler
- Engrossalg af kontorartikler
Skrevet af virksomheden
The home of delightfully individual stationery to uplift, inspire and empower. Worldwide shipping. Fast delivery. Shop online today.
Kontaktoplysninger
1110 Great West Road, TW8 0GP, Brentford, Storbritannien
- 020 3176 0900
- hello@marthabrook.com
- marthabrook.com
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Poor customer offer?
Having bought excellent items from Martha in the past. Narrowly missing her signature 24 days item last year and contacting them several times since I am extremely frustrated to see that the limited stock sold out during the Amazon network issue. The email from Chris said sorry - try again next year. Now having spent too long in UK Retail industry seeing insufficient stock, causing a lottery of purchase like pop concert tickets, being told to wait is a very poor service! So for me I won’t be buying from this company again.

Besvarelse fra Martha Brook
Beautifully made diaries
Easy to select what I wanted and to order. Beautifully made item and a pleasure to use. Returning as I purchased last year for the first time and was delighted with the product.
Delighted with the mid year diary that…
Delighted with the mid year diary that I bought to give as a gift. I have purchased same for my own use past two years as great quality and so useful. My daughter was delighted to receive it and the personalisation is a lovely touch. Good company I recommend ⭐️
Amazing
I have followed this company for many years on Instagram and finally had the perfect occasion to make an order! Fantastic customer service, emailed me straight away and kept me updated on the progress of my. Will definitely be ordering again in the future, such a beautiful product.
Love it
Love it. Fast delivery and beautiful product. My partner saw my new notepad and bought one himself immediately after.
Absolutely incredible customer service
Absolutely incredible customer service. I’d been chatting on WhatsApp for a few days last week to organise a last minute custom guest book for an event.
The package arrived on time & was so gorgeous. Really good quality. Very happy & would definitely use again. Thanks so much for helping this happen at short notice.
I am obsessed with my bridal planner
I am obsessed with my bridal planner , the quality is amazing and i am in love
Wedding planner
Wedding Planner was lovely. Very pleased and communication was second to none. Would recommend.
Lovely
Enjoyable website from which to browse, lovely product, fast delivery.
Lovely journals
Last year, I received a personalized journal from Martha Brook as a gift and adored it! The wrapping was so beautiful and meticulous, and the product itself was high quality. When I needed a new journal, I knew I wanted one from here again and ordered the personalized vegan leather journal and am equally impressed! It's so beautiful and the perfect shade of pink ! Plus, international shipping was surprisingly fast, arriving in under two weeks.
Thank you, and I will definitely order from Martha Brook again!
Great quality item quickly dispatched
Great quality item quickly dispatched . Makes a beautiful gift
Bought an absolutely beautiful…
Bought an absolutely beautiful personalised journal,,
Very prompt dispatch and delivery, beautiful quality products.
The gift went down very well and a tear…
The gift went down very well and a tear was shed.
Highly professional and fast expedition 🤩 i Will purchase again in your onlineshop 🤩
Lovely but not real-world proof
The company are really lovely to deal with and they did a custom organiser for me. I was very pleased with it but the material cover quickly becomes stained. Mine has to live in my home office now because I can't bring a stained organiser into meetings with me. A pity, as it's very pretty but just not real-world proof.
Beautifully crafted with care and excellence.
Martha Brook brought my vision to life of stunning journals that my participants loved. The design, print quality, and speedy delivery exceeded expectations — all at a great price. There's a spirit of excellence and personalised touch in everything they do, which I deeply appreciate. A trusted partner I’ll return to again and again.
It's beautiful
It's beautiful. Lovely writing on the front. Good quality overall, and personalised gifts are always more special x
A perfect birthday gift
I have bought a note book with a refill pad. I ordered this with a gift box and a note as a birthday gift. I am so happy with a beautiful gift box, a handwritten note, all other detailed and thoughtful finishings. The only downside is I wanted an inscription on the note pad and the name I wanted has 7 characters. I had to settle with an initial. I would gladly shop again in future. Thank you.
Amazing customer service
Amazing customer service, beautiful product and great quality. The owner even liaised with me on an order all over the weekend when I was unsure if my order had gone through. I got the product in time and it was such a perfect gift. Beautifully boxed with s message tag.
Will buy again from here for someone special. Thank you
Unbelieved service and quality
Bought the wedding planner for a friend who’s getting married, not only was it a super quick turn around for something that is personalised, the quality was even better than the website portrays. Will definitely be back for future engagement gifts
Journal personalised with initials …
Delighted with my choice of journal gift for my niece who was about to travel for 3 months. Beautifully gift wrapped and very prompt delivery ….. thank you.
Dette er Trustpilot
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