Köpte ett par re-used marsblade inlines i våras, älskade dem, så det fick bli ett par Marsblade I2 KIT DLC från Hockeystore också till mina CCM Jetspeed. Alltid velat prova Marsblade på is och jag m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them. Unfortunately, the merchandise associated with them isn't up to par.... Se mere
Virksomheden har svaret
Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... Se mere
Virksomheden har svaret
These Marsblades aren't just flashy and good-looking; they're also incredibly comfortable, turning my lackluster hockey game into something that looks surprisingly good. Who knew an old has-been could... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.
Kontaktoplysninger
Storgatan 30, 83130, Östersund, Sverige
- sales@marsblade.com
- marsblade.com
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
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Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra Marsblade
Hi, thank you for taking the time to leave this review!
We are thrilled to hear that as bridging the gap between on and off ice skating is a main goal of ours!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Besvarelse fra Marsblade
Hi Niko,
We're glad that you had such a great experience with us all around! 🙌
Best regards,
Axel & the Marsblade team
Outstanding customer service
Awesome contact with customer support, quick and a great help. Skates delivered on time and just as described!
15. april 2024
Uopfordret anmeldelse
Besvarelse fra Marsblade
Hi, thank you for taking the time to leave this review.
We are glad that you had such a great experience with us all around! Keep up the good work 🏒
Best regards,
Axel & the Marsblade team
Meh Skates, good CS
I really dislike the skates and support stopped responding to me after their first email, after offering to do a credit back or exchange.
EDIT 1: Marsblade got back to me with Support and provided an exchange for credits to the store. Thanks to Axel for helping out. I want to rate 5* and will if I can get a pair of skates that I like.
7. april 2024
Besvarelse fra Marsblade
Hi Brandon, thanks for letting us know.
Our support is closed during the weekends but I answered your email this morning (Swedish time).
Also, sorry to hear that you didn't like the skates.. I will send you a separate email and do my best to find a solution for you!
Best regards,
Axel - Marsblade
Beyond Expectations!
Great product. Quality is unparalleled in rollerblades. Bought for my son and I to use together. From the box right down to the product we are very happy!
8. marts 2024
Besvarelse fra Marsblade
Hi Nathan,
Thanks for taking the time to share your great experience with the skates! We are glad to hear that you are enjoying our product together with your son!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Besvarelse fra Marsblade
Hi Gabriel,
We are happy to hear that you are enjoying your new Marsblade O1 Prospect skates!
Keep up the good work 🏒
Best regards,
Axel & the Marsblade team
Besvarelse fra Marsblade
Hi Mark, thanks for letting us know.
We're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!
When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).
This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.
If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!
Best regards,
Axel & the Marsblade team
Excellent condition and arrived in a…
Excellent condition and arrived in a omelet manner
10. april 2024
Besvarelse fra Marsblade
Hi Mark,
It's great to hear that you seem to be as happy with the design and performance as we are!
Have fun and skate safe 👊
Best regards,
Axel & the Marsblade team
Topnotch customer support
Ordering and shipment went very smooth. My first order unfortunately contained skates that did not fit me but the help and responsiveness from the service department was top notch. Sending back and getting correct sized skates was very easy and relative fast considering the distance the UPS truck had to travel (Sweden to Netherlands).
9. april 2024
Besvarelse fra Marsblade
Hi, thank you for taking the time to leave this review.
Great to hear that the new size fits well!
We are confident the skates will come to great use!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Both product and buyer experience was…
Both product and buyer experience was good. My son had the O1 Kit last year and installed them on a pair of Bauer boots and loved it. He used it everyday last Spring/ Summer and liked the Marsblade more than his Bauer inline skates from the year before. He said the rocker does make it feel more like skating on ice. So when he outgrew his Bauer skates with a Marsbkade installed, it was an easy decision to get another Marsblade. We decided to get the O1 Team boots this year as it saved us a bit of money when you look at the kit + boot + install. Since the O1 Team boots have arrived my son has not taken them off. They fit good so he didn’t think they needed to be baked. My only complaint is the need to pay for customs was not clear during the purchase. UPS sent an email and a text to tell me about the payment. This could have been explained on clearer on the site. Other than that we were happy with the product and how quick the product came.
9. april 2024
Besvarelse fra Marsblade
Hi Michael, thank you for taking the time to share your experience with us.
Lovely to hear that your son has been enjoying Marsblade and the patented Flow Motion Technology for a couple of years now!
We are highly appreciative of the support and commitment from customers like yourself. You help us bring the game forward!
Best regards,
Axel & the Marsblade team
Je n’ai rien à dire sur l’achat et la…
Je n’ai rien à dire sur l’achat et la réception. Maintenant je dois faire un échange de grandeur. On va voir si tout va bien se passer.
8. april 2024
Besvarelse fra Marsblade
Hi Maud,
I can see that your returned pair has been processed and that your new size will be delivered very soon.
Fingers crossed for that the new size will fit better!
Best regards,
Axel & the Marsblade team
Good communication when ordering and…
Good communication when ordering and then meeting the delivery date of the goods.
8. april 2024
Besvarelse fra Marsblade
Hi Jozef,
We're glad that you had such a great experience with us all around!
Have fun and skate safe!
Best regards,
Axel & the Marsblade team
Timely response time to questions?
8. april 2024
Besvarelse fra Marsblade
Hi, thanks for letting us know!
Our vision is to always answer within 24 hours. If you have sent an email but never heard back, please send us an new email since your original email must never have reached us.
Best regards,
Axel & the Marsblade team
More people need to try these
More people need to try these. I've never felt stronger in corners.
28. februar 2024
Besvarelse fra Marsblade
Hi Nick, thank you for taking the time to leave this review.
We're happy that you are reaping the benefits of the technology!
Keep up the good work 🏒
Best regards,
Axel & the Marsblade team
This is the second pair of O1 Marsblade…
This is the second pair of O1 Marsblade we have had and they are fantastic. Easy to skate in and makes it feel like you are on ice.
21. marts 2024
Besvarelse fra Marsblade
Hi Kelly,
Great to hear that you are enjoying your Marsblade O1 Team skates!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
I'm a huge fan of R1 and I2
I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them.
Unfortunately, the merchandise associated with them isn't up to par. The quality of the T-shirts and caps leaves much to be desired. After just 10 washes, the Marsblade logo on my T-shirt is barely visible. The caps are made from cheap materials, with ill-fitting shapes and flimsy plastic clasps at the back.
Until your merchandise improves, I won't be purchasing anything else from you. However, if my R1 or I2 break, I'll definitely buy replacements right away.
29. maj 2023
Besvarelse fra Marsblade
Hi, thank you for taking the time to share your experience with us.
We are highly appreciative of the support and commitment from customers like yourself - who help us bring the game forward!
I will of course forward your feedback about the merchandise to our relevant department and hopefully we can offer the same quality on our merchandise as on our skates/chassis soon 👊
Hope you will keep enjoying your R1 and I2 holders!
Best regards,
Axel & the Marsblade team
I wasn’t expecting to pay duty fee’s of…
I wasn’t expecting to pay duty fee’s of an extra 50 dollars after the purchase was made.
2. april 2024
Besvarelse fra Marsblade
Hi Mark, thanks for letting us know.
We're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!
When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).
This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.
If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!
Best regards,
Axel & the Marsblade team
Great for all hockey players
At first, the flow motion technology is awesome - it really gets close to ice skating - I had just a short time of something around 10 minutes adopting from ice skates to the Marsblades. Also, customer support is great - it took just few hours (or was it even hours?) to receive answers on my questions.
What keeps me from rating 5 stars, is that the boot (I bought the O1 Prospect) has two restrictions for me. First one is the width, which is stated as D, however compared to my Bauer hockey skates in Fit 2 (which is the old D), it is a little wider in my opinion, which makes the boot not as snug as I prefer. Second is the stiffness - in my opinion the boots are a bit too soft - no big deal since I'm only planning to use them as off-ice training tool. Maybe the Elite would solve this.
Overall, the Marsblades are a great choice for all hockey players. If you can't try them on it might be a good solution, only to buy the chassis and mount them on boots you are familiar with.
27. februar 2024
Besvarelse fra Marsblade
Hi, thank you for taking the time to leave this review.
We're happy that you are reaping the benefits of the technology!
Also, we're glad that you are happy with the help you got from our customer service team. We always do our best to answer within 24 hours, but most often, we're able to answer faster than that.
Regards the width, all of our skates are sold in D-width. We do have our own design on them so that may be the reason they feel a little bit different from Bauer skates.
The Prospect model is a little bit stiffer than the Elite model, so from what you have told us, we do believe the Elite model should have been the best option for you.
As you say, an good alternative could be to order our O1/R1 kit to mount on a pair of skates that you already have at home! 👊
Keep up the great work!
Best regards,
Axel & the Marsblade team
Excellent Customer Service
Excellent customer service and communication. I needed replacement wheels and parts. Within hours of emailing I heard back from Axel with an invoice and a link to order. The parts were being shipped to me within 24 hours of my original communication.
28. marts 2024
Besvarelse fra Marsblade
Hi Paul, thank you for taking the time to share your experience with us.
We take pride in keeping our customer services as sharp as our skates! Hope the spare parts will come great to use!
Best regards,
Axel & the Marsblade team
Best out of the box skate
Best out of the box skate I’ve put on. Weathers been bad so haven’t gotten much time in them yet. But I’m highly pleased so far. Feels more like an ice skate than a roller skate.
25. marts 2024
Besvarelse fra Marsblade
Hi Daniel, thank you for taking the time to leave this review.
Great to hear you've already been experiencing the benefits of the Technology!
Keep up the good work 👊
Best regards,
Axel & the Marsblade team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.