Köpte ett par re-used marsblade inlines i våras, älskade dem, så det fick bli ett par Marsblade I2 KIT DLC från Hockeystore också till mina CCM Jetspeed. Alltid velat prova Marsblade på is och jag m... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I'm a huge admirer of both the Marsblade R1 and the I2. They're exceptional products, and I can't speak highly enough of them. Unfortunately, the merchandise associated with them isn't up to par.... Se mere
Virksomheden har svaret
Product is amazing. Marsblades are fantastic. Shipping/importing costs should be up front. I was surprised to get a call that another $100 was required to release my package from a port in DE. Or... Se mere
Virksomheden har svaret
These Marsblades aren't just flashy and good-looking; they're also incredibly comfortable, turning my lackluster hockey game into something that looks surprisingly good. Who knew an old has-been could... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Each century a few new product innovations enter a market to completely change the industry. Like when the carbon fiber hockey stick was launched or when Apples iPhone changed how we see mobile communication. It’s now time for the skating and skiing industry to take the next technology leap. The human body is developed to move with smooth movements to be as energy efficient, fast and powerful as possible. However, the traditional rigid ice and inline skates as well as ski bindings limits the ability to a natural movement pattern. The rocking motion of Flow Motion Technology allows you to get your natural maneuverability back, maximizing performance as well as your skating comfort. Just like there’s no going back to the old wooden hockey stick or the old mobile phone, there’s no going back after trying Flow Motion Technology, trust us. Or, don’t trust us, try our products and find out for yourself.
Kontaktoplysninger
Storgatan 30, 83130, Östersund, Sverige
- sales@marsblade.com
- marsblade.com
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was not clear on the customs costs…
It was not clear on the customs costs and a surprise to pay an additional $60 to UPS. In countries like Canada this needs to be much clearer. If I knew that upfront it changes the price point and willingness to purchase
26. april 2024
Besvarelse fra Marsblade
Hi Geoff, thanks for letting us know.
We're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!
When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).
This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.
If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!
Best regards,
Axel & the Marsblade team
Prompt service and great product
Prompt service and great product backed by excellent how-to support on the web.
23. april 2024
Besvarelse fra Marsblade
Hi Steve, thank you for taking the time to share your experience with us.
We are happy to hear that you had such a great experience with us all around!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Did not realize going to a tariff…
Did not realize going to a tariff charge or what ever its called, but great to deal with other then the extra $57
24. april 2024
Besvarelse fra Marsblade
Hi, thanks for letting us know.
Great to hear that you are happy with us all around!
However, we're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!
When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).
This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.
If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!
Best regards,
Axel & the Marsblade team
Excellent customer service
24. april 2024
Besvarelse fra Marsblade
Hi Richard, thank you for leaving this review.
We take pride in keeping our customer services as sharp as our skates!
Have fun and skate safe 👊
Best regards,
Axel & the Marsblade team
Company really cares about their customers and product
Company really cares about their customers and product. Great customer support.
23. april 2024
Besvarelse fra Marsblade
Hi Aaron, thank you for taking the time to leave this review.
We take pride in keeping our customer services as sharp as our skates! 😎
Best regards,
Axel & the Marsblade team
Amazing customer service
Amazing customer service. I ordered the wrong size by accident and they were able to clean up the mistake before shipping. Also, skates a great. Very impressed.
22. april 2024
Besvarelse fra Marsblade
Hi Brandon, thank you for taking the time to leave this review.
Glad to hear that we managed to sort it out before the skates were sent out!
We are also happy to hear that you are enjoying the skates 🙌
Best regards,
Axel & the Marsblade team
we purchased after talking in person…
we purchased after talking in person with someone at the MN Meltdown tournament. The personal interaction was the best part of the experience, and just hearing how the skates can be used to help an athlete progress was beneficial. There was a deal too that made the purchase more doable at the time.
22. april 2024
Besvarelse fra Marsblade
Hi Jeff, thank you for taking the time to leave this review.
We are happy to hear about this and we are confident the skates will come to great use!
Looking forward to hear what you think 🙌
Best regards,
Axel & the Marsblade team
Flawed wheel spacing - Excellent customer support
Box arrived in decent shape. The skates look nice and the wheels have good grip. The skates felt good after initial baking to fit following the provided instructions. The skates feel reasonably stiff and the inner liner is comfortable. The tongue feels cheap compared to most other hockey skates I’ve used. It appears as a traditional felt tongue, but really is very thin and the inside feels like it’s stuffed with plastics sheets. The rocker of the flow motion technology can be felt, but not as much as I was hoping for. Definitely a little different than regular inline skates, but not like my ice hockey skates. The back 80mm wheels on both skates touch each other, which inhibit their ability to spin properly. Perhaps this may go away with time as the wheels wear down, but that should not be the case as I would expect skates to come ready to go out of the box. It’s annoying and a bit dangerous to skate with the rear wheels rubbing against each other and drag on the ground because they can’t turn properly. I find this to be unacceptable considering how much these skates cost, and the main reason for a 2 star review.
UPDATE:
Marsblades was nice to reach out and offered replacement parts which had the proper wheel spacing. Excellent customer service to correct the issue.
22. april 2024
Besvarelse fra Marsblade
Hi Richmond, thanks for letting us know.
We are sorry to hear that you are disappointed in your new R1 Elite skates and will of course see to that immediately.
I have sent you an email to help you out in best possible way.
Best regards,
Axel - Marsblade
Besvarelse fra Marsblade
Hi, thank you for taking the time to leave this review.
We're happy that you are reaping the benefits of the technology!
Keep up the good work 🙌
Best regards,
Axel & the Marsblade team
Just the company should have a good…
Just the company should have a good idea of brokerage fee.
It was the taxes plus another 30$ of brokerage fees.
When site indicates taxes customs and 10$ brokerage fee.
11. april 2024
Besvarelse fra Marsblade
Hi Joe, thanks for letting us know.
We're sorry to hear the information regarding import fees passed you by, as that is not our intention. We mention these fees at our checkout before you place the order!
When importing goods to Canada from Sweden, your order will be subject to the Canadian Harmonized Sales Tax (HST).
This tax is charged by your border agency due to Canadian customs regulations. The tax rate varies depending on province, though this can be calculated via the CBSA, as it is based on the value of the imported goods.
If you have any questions, do not hesitate to reach out to customerservice@marsblade.com!
Best regards,
Axel & the Marsblade team
Game-Changing Upgrade
These Marsblades aren't just flashy and good-looking; they're also incredibly comfortable, turning my lackluster hockey game into something that looks surprisingly good. Who knew an old has-been could still rock the rink in style?
18. april 2024
Besvarelse fra Marsblade
Hi Brandon, thank you for taking the time to leave this review.
We are so glad that the experience of the entire skates has been to your satisfaction 🙌
Keep up the great work!
Best regards,
Axel & the Marsblade team
Nice work by Marsblade
Good to have an option to buy demo or returns at a discount, quality and communication on order are good
18. april 2024
Besvarelse fra Marsblade
Hi Al,
Glad to hear that you're happy with the product, keep up the training! 👊
Best regards,
Axel & the Marsblade team
When I looked at tracking info I…
When I looked at tracking info I thought no way this was going to get here for the birthday. It, of course it did. Thanks.
18. april 2024
Besvarelse fra Marsblade
Hi David, thank you for taking the time to leave this review.
Great to hear that the skates made it in time for the birthday!
Hope they will come great to use 🙌
Best regards,
Axel & the Marsblade team
Besvarelse fra Marsblade
Hi Patrick, thank you for taking the time to leave this review.
That’s exactly what we strive for!
Have fun and skate safe 🏒
Best regards,
Axel & the Marsblade team
Amazing Company
Amazing Company. My son loves these. He says they are the best feeling skates he has ever worn. He is able to turn better and smoother on these. Customer service was awesome and fast with response. Super fast shipping!
17. april 2024
Besvarelse fra Marsblade
Hi Andrea, thank you for taking the time to share your experience with us.
That’s what we want to hear!
Also great to hear that you had such a great experience with us all around!
Tell your son to have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Great overall experience.
Punctual processing, delivered on time, appears to be an excellent product, 100% satisfied.
17. april 2024
Besvarelse fra Marsblade
Hi Doug, thank you for taking the time to write this review.
We're glad that you had such a great experience with us all around!
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Besvarelse fra Marsblade
Hi Aaron, thank you for taking the time to leave this review.
Great to hear that you are happy with the shipping times! Hope the skates will come great to use.
Have fun and skate safe 🏒
Best regards,
Axel & the Marsblade team
Perfect Condition!
Perfect Condition
I received my Marsblades within 2 weeks of ordering. When I opened the box the rollerblades were in mint condition and looked amazing. I couldnt wait to try them on. I took them for a skate and I have to say that they were so smooth and skating backwards really felt like skating on ice. It blew my mind and my daughter who was biking said that I was skating like I do on ice. Truly amazing skates.
Only one minor thing which is really my fault. I have size 7 ccm skates (which I like snug!), I tried some rollerblades in some shops around town and realized I was a 7.5 in rollerblades (Marsblade tech also said 1/2 size bigger than skates) but realistically I should have gotten a size 7 but meh I won't return them cause they are AMAZING!
15. april 2024
Besvarelse fra Marsblade
Hi Fabio, thank you for taking the time to leave this review.
That's what we strive for - offering an excellent alternative to ice for those looking to improve or maintain their skating skills all year around!
And great to hear that the skates works fine even if they are a little bit too big..
Have fun and skate safe 🙌
Best regards,
Axel & the Marsblade team
Fast shipping and product better than…
Fast shipping and product better than advertised.
15. april 2024
Besvarelse fra Marsblade
Hi Brian, thank you for taking the time to leave this review.
Great to hear that you are enjoying your new Marsblade O1 Elite skates! We strive to provide the best equipment out there so this is an confirmation on that we are on the right way!
Have fun and skate safe 🏒
Best regards,
Axel & the Marsblade team
Amazing customer service!
Axel and the team at Marsblade have been amazing to deal with. We were having issues with my son's wheels coming loose and Axel continued to assist us until a solution was found. Great customer service!
14. april 2024
Besvarelse fra Marsblade
Hi Brodie, thanks for letting us know.
When looking at your tracking link, I can see that delivery of your parcel is scheduled for tomorrow.
However, I have sent you an email to sort this out further.
Best regards,
Axel - Marsblade
Dette er Trustpilot
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