I’ve been using Marchon for some time now for apparel and supps as well as following their journey for many years. Amazing company, products (in all areas) and staff. I recommend all their products to... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I’ve been using Marchon for some time now for apparel and supps as well as following their journey for many years. Amazing company, products (in all areas) and staff. I recommend all their products to... Se mere
Virksomheden har svaret
The products themselves are excellent — reliable, well-designed, and clearly built with the user in mind. Everything works smoothly, and you can tell there’s a strong focus on quality and usabilit... Se mere
Virksomheden har svaret
I ordered some clothing as a gift in the Black Friday sale - one of the items arrived faulty so I contacted customer services to try and arrange a replacement. I’ve emailed twice, 2nd December and 9th... Se mere
Great service as always from Marchon and big shout out to Joe for taken his time and replying to emails regarding the products! This really is a great brand with great people recommend them to everyon... Se mere
Virksomheden har svaret
MARCHON Global is a performance-focused brand dedicated to helping people improve their health, fitness, and overall capability. We create high-quality supplements, training solutions, and performance tools designed to support real-world results. Our approach is rooted in innovation, transparency, and continuous improvement, ensuring our products and services meet high standards of quality and reliability. We’re proud to serve a global community that values progress, discipline, and personal growth. At MARCHON Global, we aim to provide effective solutions and dependable support to help our customers move closer to their goals—every day.
1st Floor, 7 Arden Grove , AL5 4SL , Harpenden , Storbritannien
Har besvaret 28 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I've been a member at the Stratford gym for two years now, and it's by far the best fitness facility I've ever been to, with excellent coaching. I've also used MARCHON’s website to purchase supplements and apparel, and on the rare occasion I've had an issue with an order, it was resolved within minutes of reaching out via email. The customer service is genuinely outstanding.. couldn't ask for better.
Great customer service helping resolve an issue with order, really quick to respond and resolve.
Super quick and efficient response to my delivery missing an item.
Thank you so much!
I've been a Marchon online member for nearly a year now. There are rarely any issues with customer support but even when there is the odd issue, the team at Marchon always provide a quality support service in resolving issues. Today, by accident I received an incorrect supplementation order and they resolved the issue in a matter of hours!! Thank You!
Best to do it. Fast shipping, issues rectified in minutes, best supplements I've tried.
High quality, effective products. Flavours of Whey Protein and Electrolytes are fantastic. Any issues with delivery or orders are dealt with swiftly. Communication from customer support is fantastic and they resolve any issues. Great company.
Love the products - originally attracted to the whey protein and the performance hydration but have branched out and tried other supplements and they’re all great. Once had a hiccup of a product missing from the order. Joe had responded to the email and placed the product on order to me before I’d even put my phone down again 👏🏼
Have a recurring subscription active with Marchon, and when one of my items didn't get delivered I emailed their customer service team, dealing with Joe. Within 4 minutes, the email had been responded to, and delivery organised. Very impressed, and couldn't recommend the supplements more.
placed my order 10 days ago and am still waiting for it to arrive. While the product itself is decent, the shipping is completely unreliable, and I’m now requesting a refund because it’s unacceptable to charge for shipping and take so long to deliver. This has been a very disappointing experience.
I've been looking for a good alternative to pop and cordial to help me drink more water, and Marchon Performance Hydration has been a game-changer. I’ve been purchasing the product for nearly a year and have no complaints.
I don't drink tea or coffee, so it's always been a struggle to stay hydrated, but since using this product, my fluid intake has increased significantly.
The taste is what really sets it apart, it's actually drinkable and delicious, unlike the chemical or salty taste of other hydration tablets and powders I've tried. I highly recommend it if you're looking for a tasty and effective way to boost your daily hydration.
Customer service is great, quick responsive, either by email or WhatsApp. Their online self service subscription is a plus.
Signed up for the trial on the app, was dissapointed with it. I cancelled, and emailed to say I cancelled. They proceeded to try and take money from me. They trued twice at different amounts, and now are continuing to try. Very disappointing
As expected, world class customer service. Had an issue with a clothing item and received a solution immediately.
One of my items wasn’t delivered with the rest, emailed marchon and within a few hours I got a reply and they sent the item straight away to be delivered . Usually with companies it takes days if not weeks for a reply so I was very surprised . Couldn’t ask for better customer service
Best supplements on the market and great customer support. Liam’s always on hand with nutritional advice too. Faultless
Excellent customer service from Joe. Ordered hydration electrolytes sachets and endurance fuel gels for an recent ultra marathon and was concerned when they hadn’t arrived a few days before the event. Issue was sorted quickly with a replacement order which arrived before the event. Products themselves are brilliant - gels are easy to digest and not too thick and electrolytes mix well with water and taste great. Will definetly be ordering again.
I had an issue with my delivery. When I contacted customer services the issue was handled with care and was resolved really quickly. Reinforced my trust in brand and I'll continue to be a happy customer!
From introduction calls about the aim of the gym and what Marchon can do for me. Structured programming, quality coaching and the odd protein shake.
Exactly what I needed
Mike l
Form start to finish, professional.
From the app, to their clothes quality is top notch
5* For quality of the products.
5* For super fast delivery.
6* For fantastic customer service.
Marchon 👌🏽
Customer service and the Marchon has a whole is brilliant. Using the supplements and the coaching. Any issues or questions are promptly resolved with guidance from the experienced teams.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.