Have been with Maran Cleaning for some time and have always been pleased with the results. They text the night before to let you know they are coming the following day to allow access to the rear of... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was really pleased with the window cleaning service. Most of the windows came out sparkling and made such a difference in how bright the house feels. The only small downside was that there were stil... Se mere
Virksomheden har svaret
I’ve just had my first clean with Maran Cleaning and it’s been fantastic! My windows had not been cleaned for a long time and James did an amazingly job spending lots of time making sure all the sills... Se mere
Virksomheden har svaret
Great service by an incredibly good company. The window cleaning was carried out efficiently and pleasantly by a young professional man. He was polite and gave my windows a brilliant super sparkly cl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Vinduespudser
- Udstyr til musikkonservatorier
- Kloakmester
- Ejendomsvedligeholdelse
- Rengøring af pudsede facader
Skrevet af virksomheden
Trustworthy, Reliable, Dependable - Our Promise to You. Premium Quality, Unbeatable Value. Dirty windows make your home feel dull, and climbing ladders to clean them is a pain (and dangerous). We give you crystal-clear glass, frames and sills without you lifting a finger – and keep glass, frames and sills without you lifting a finger – all year round. 100% Satisfaction Guarantee, Every Time. Don’t settle for less than perfect – Our 24 hour guarantee ensures your complete satisfaction or we will re-clean for free. Convenient, Hassle-Free Cleaning. We don’t just clean glass - we clean every inch: windows, frames, sills, doors, and Velux windows. No streaks. No shortcuts. No missed spots. Unbeatable Quality of Service.
Kontaktoplysninger
5 Cemetery Lane, NR180BN, Wymondham, Storbritannien
- 01953 555049
- info@marancleaning.com
- marancleaning.com
4,8
Fremragende
334 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly Recommend
Excellent service, great communication, and always sparkling clean windows! Wouldn't use anyone else.
12. september 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for your amazing 5-star review, Mo, and for your one on Google!
We really appreciate that you've taken the time to leave us your feedback, and are delighted to hear that you're so pleased with our work. It means a lot to us.
If there's anything else you need just let us know, if not, we look forward to seeing you next time!
Maran Cleaning
Besvarelse fra Marans Window Cleaning
Thank you so much for your 5-star review, Danielle!
We're delighted to hear you are pleased with the service, and it means a lot to us that you've taken the time to provide feedback. We really appreciate it.
Looking forward to seeing you again next time - if there's anything you need between now and then just let us know.
Many thanks,
Maran Cleaning
Wouldn’t recommend, 5 months only 1 clean!
We booked with Maran cleaning back in March for 6 weekly cleans. We got our first clean in May however I had to call back and get them to come and redo the job as the windows still had mud on. They did return the next day after looking at images I sent and redo the job. During this time I also received an email announcing my price was going up however I’d only had one first clean and was awaiting a second. We’re now end of August and that is the only clean I’ve had after booking a 6 weekly clean. When I brought this up, Lydia said they’d been an error on there end and my next clean would be in 1-2 weeks. 4 weeks later and still nothing. The lack of communication is shocking and in 5 months we’ve only had one clean! I’ve cancelled with Maran and gone elsewhere who charges 1/2 the price Maran do and they’ve already been to clean within a week! Would not recommend.
14. august 2024
Uopfordret anmeldelse
Besvarelse fra Marans Window Cleaning
Hi Shannon,
I can see form your WhatsApp messages that most communication was sent to Lydia during non-working hours, mainly after 8pm at night when our offices are closed, and Lydia replied to all of these straight away.
When we visited for your first clean, it was noted that builders residue was present on many parts of your property, which was mistaken for dirt. It is common for new build properties to have builders residue, although we did complete a re-clean for free as part of our 100% Customer Satisfaction guarantee.
We attempted to contact you during the clean but were unable to reach you. When we did catch up after the clean, you mentioned that you are aware of the areas of concern and have raised these with your developer.
We also attempted to contact you BEFORE you signed up, as your round was upcoming but we did not hear anything from you. You proceeded to sign up to our services after this round was complete, therefore we explained we would be with you within approx. 6 weeks.
Your confirmation email stated 12-weekly cleaning and it was made aware to us after a prolonged period of time that you would actually like a 6-weekly clean. We did apologise for this error to which you accepted and agreed to proceed.
It is very common for our timeframes to fluctuate due to circumstances such as extreme weather conditions, sickness/holiday leave, etc. which is explained to our customers before we begin. This is also stated on our T&Cs and within your confirmation email.
I did kindly explain to you the reasons for our operative being on leave, to which you asked to be removed from our rounds immediately. You requested to cancel on 16th August, not toward the end of August.
Best of luck,
Maran Cleaning
As usual a great service.
21. august 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for your 5-star review, Jan!
We're delighted to hear that you are so pleased with the service (and very pleased to hear Alex was able to clean the Velux windows!)
Thank you for taking the time to provide your feedback, we really do appreciate it.
Kind Regards,
Maran Cleaning
Returning back from holiday to nice…
Returning back from holiday to nice clean windows
12. august 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this excellent 5-star review, Diane!
We're delighted to hear that you're happy with the service we've provided and it means a lot to us that you have taken the time to leave us your feedback. We really appreciate it.
Looking forward to seeing you again next time - if there's anything you need in the meantime just let us know and we'll be happy to help.
Many thanks,
Maran Cleaning
Great window cleaning company!
1st time using this company and they’ve not disappointed. Communication was excellent from day one of booking them and the chap that cleaned my windows did so thoroughly and tidily. I’m very happy with the results and will continue to use them going forward.
16. august 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this amazing 5-star review, Kirsty!
We're delighted to hear that you're happy with the first clean and it means a lot to us that you have taken the time to leave us your feedback. We really appreciate it.
Looking forward to seeing you again next time - if there's anything you need in the meantime just let us know and we'll be happy to help.
Many thanks,
Maran Cleaning
Efficient
Efficient, no invasion of ladders and windows plus surround areas, perfectly cleaned.
16. august 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this excellent 5-star review, Sylvia!
We're delighted to hear that you're happy with the service we've provided and it means a lot to us that you have taken the time to leave us your feedback. We really appreciate it.
Looking forward to seeing you again next time - if there's anything you need in the meantime just let us know and we'll be happy to help.
Many thanks,
Maran Cleaning
Besvarelse fra Marans Window Cleaning
Thank you so much for your 5-star review, Vicki!
We're delighted to hear that you are pleased with our service and it means a lot to us that you've taken the time to leave your feedback.
We're looking forward to seeing you again in due course, if there's anything you need in the meantime just let us know and we'll be happy to help.
Many thanks
Maran Cleaning
First clean
First clean. Alex was friendly and professional. Windows have never looked so good. Waiting now for quote for pressure washing slabs. A good company.
13. august 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this excellent 5-star review, Michael!
We're delighted to hear that your windows are looking so good, and it means a lot to us that you've taken the time to leave feedback. We really appreciate it.
We've just sent your quote over to you for Patio Cleaning, looking forward to hearing back from you in due course.
Thank you once again,
Maran Cleaning
Besvarelse fra Marans Window Cleaning
Thank you so much for your 5-star review, Suzanne!
We're delighted to hear that you are so pleased with the service, and it means a lot to us that you've taken the time to leave feedback. We really appreciate it.
Looking forward to seeing you again soon, if there's anything you need between now and then just let us know.
Many thanks,
Maran Cleaning
Accommodating and easy to deal with
Very accommodating and easy to deal with. My third year of cleaning, always a high standard and always looks like the date the patio was new (24 years ago). All my paths look good for the next 12 months too.
3. august 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this excellent 5-star review, Andy!
It's a pleasure seeing you each year and we're delighted to hear how pleased you are with the patio cleaning. It means a lot to us that you've taken the time to leave us feedback, we really appreciate it.
If there's anything you need between now and your next appointment, please let us know and we'll always be happy to help.
Wishing you all the best,
Maran Cleaning
Always good
Clean and sparkling windows as always.
A very good service
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Marans Window Cleaning
Thank you so much for your 5-star review, Cheryl-ann!
We're delighted to hear that you're pleased with our service and it means a lot to us that you've taken the time to provide feedback. We really appreciate it!
Looking forward to seeing you again next time, if there's anything you need between now and then please let us know and we'll be happy to help.
Many thanks,
Maran Cleaning
Great service and extremely reliable
Always get notification day before and always a great job. Highly satisfied and recommended.
11. juli 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this excellent 5-star review, Julie!
We're delighted to hear you are so pleased with our window cleaning service and it means a lot to us that you've taken the time to leave your feedback. We really appreciate it!
If there's anything else you need between now and your next appointment just let us know, we're always happy to help.
Many thanks,
Maran Cleaning
Alex has done a wonderful job
Alex has done a wonderful job. The windows and windowsills look lovely
10. juli 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this amazing review, Lauren!
We're delighted to hear Alex has done such a good job and your property is looking great. We really do appreciate you taking the time to leave us your feedback, it means a lot to us!
If there's anything you need between now and next time just let us know, we'll be happy to help.
Many thanks,
Maran Cleaning
Besvarelse fra Marans Window Cleaning
Thank you so much for this great 5-star review, Jill!
We're delighted to hear you are pleased with the service, and it means a lot to us that you have taken the time to leave us your feedback. We really appreciate it.
If there's anything else you need between now and next visit, please let us know and we'll be happy to help.
Many thanks,
Maran Cleaning
Best window cleaning company
You won’t find a more reliable and expert window cleaning company. Always sends me a text the night before and carries out an outstanding clean every time.
All for a very reasonable cost.
8. juli 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this incredible 5-star review, Ann!
We're delighted to hear you are pleased with the service, and it means a lot to us that you have taken the time to leave us your feedback. We really appreciate it.
If there's anything else you need between now and next visit, please let us know and we'll be happy to help.
Many thanks,
Maran Cleaning
Another very satisfactory visit
Another very satisfactory visit from Maran. I added the conservatory roof this time and I am very happy indeed with the outcome.
5. juli 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for this great 5-star review, Danielle!
We're delighted to hear you are pleased with the service, and it means a lot to us that you have taken the time to leave us your feedback. We really appreciate it!
Very pleased to hear the conservatory roof is looking good. If there's anything else you need between now and next visit, please let us know and we'll be happy to help.
Many thanks,
Maran Cleaning
Besvarelse fra Marans Window Cleaning
Thank you so much for the 5 star review, Helen!
We're so pleased to hear you are happy with the service. We take pride in our work and it's great to hear this is being recognised.
Thank you for taking the time to leave us your feedback, we really do appreciate it!
Maran Cleaning
Besvarelse fra Marans Window Cleaning
Thank you so much for the 5 stars, Ian!
We're delighted to hear you are pleased with the cleaning and really do appreciate you taking the time to leave us your feedback.
Looking forward to seeing you again next time!
Maran Cleaning
Tom always does an excellent job,such a…
Tom always does an excellent job,such a polite man and nothing is too much trouble I can highly recommend this company
3. juli 2024
Besvarelse fra Marans Window Cleaning
Thank you so much for the great review, Julia!
We're so happy to hear that Tom is doing such a good job. He's a credit to the team and we're proud to have him onboard.
Thank you for taking the time to leave us your feedback, we really appreciate it!
Kind Regards,
Maran Cleaning
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.