Settee came, looked great at first. Then after one month of just a child sitting on the corner section the seat began to sink. There are sections of the material pulling away from the foam and frame.... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great sofa, great price, very attentive staff always polite and informative when ive rang to ask questions regarding delivery etc... Also the delivery men...nearly 5 hours drive and they helped my... Se mere
Virksomheden har svaret
Love my new sofa! Delivered fast and delivery drivers assembled and placed sofa where I wanted it! Kept in contact with delivery status! Would recommend them to anyone be my 1st stop always for new fu... Se mere
Virksomheden har svaret
The customer service over the phone was amazing. They answered all my questions and gave me so much information. The customer service of the delivery drivers were absolutely terrible. An hour late, ru... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're a well established furniture store born from the vision of being the place to shop to meet all your furniture needs. We pride ourselves on supplying hand picked, quality products, ensuring that all our customers receive only the best furniture available. Our customer service team are available from 9am through to 10pm so there is always someone happy to help, day or night. Our 2 man delivery teams take care of all the heavy lifting, 5 days a week. Our vast warehouse full of stock means you wont be left waiting months for your sofa to arrive.
Kontaktoplysninger
Maple Centre, Unit 9 Bull Lane, , WS10 8ST, Wednesbury, Storbritannien
- 0121 505 6380
- info@maplefurniture.co.uk
- maplefurniture.co.uk
3,2
Middel
289 anmeldelser
Ingen nylige anmeldelsesinvitationer
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sofa
Fantastics service brought a beautiful sofa lovely quality wide range of styles.😁
24. juli 2022
Uopfordret anmeldelse
Top quality
Wanted a dining table and chairs and ending up with a new sofa too ,fantastic quality wide range of colours and super service thank you so much 😁
24. juli 2022
Uopfordret anmeldelse
Would definitely recommend
Brilliant, friendly and responsive service. Can’t wait to go back for more products from there
24. juli 2022
Uopfordret anmeldelse
Great service
Absolutely fantastic service received, would definitely recommend and use again in the future.
23. juli 2022
Uopfordret anmeldelse
Had some furniture from this place…
Had some furniture from this place highly recommend great service and quality
22. juli 2022
Uopfordret anmeldelse
Great quality
Great service / quality, would recommend to friends ,& family
20. juli 2022
Uopfordret anmeldelse
Fantastic 5 star service.
Absolutely fantastic 5 star service from this company! Delivered the gorgeous new sofa that I ordered with care and on time. I will deffinately be using them again if I need to in the future! Recommend this company to all my friends
Thank you so much one very happy wife 😂
20. juli 2022
Uopfordret anmeldelse
Maple Textiles sent me wrongly labelled…
Maple Textiles sent me wrongly labelled voile curtains...instead of 90 inches ones much shorter!
Sent emails with photos if product and order insert yet they're still not sending me replacements??? Seriously? It's your error!! Come on !!!
17. juli 2022
Uopfordret anmeldelse
great customer service!!!
8. juli 2022
Uopfordret anmeldelse
Had a fantastic experience with the…
Had a fantastic experience with the team, great customer service, sally helped me through the whole process to make it seamless, was very impressed with the quality of the sofa set I ordered, exactly like the image on the website, would definitely be re ordering
8. juli 2022
Uopfordret anmeldelse
Omg best service ever I ordered this…
Omg best service ever I ordered this suite 1week ago I’m in Scotland delivered no bother men were just lovely suite gorgeous can’t believe it for the price I’m recommending u to everyone fantastic company and delivery company too xx So happy xxxx
29. juni 2022
Uopfordret anmeldelse
Lovely quality bed and mattress…
Lovely quality bed and mattress delivered in good time. Very happy with purchase. Many thanks 😊
25. maj 2022
Uopfordret anmeldelse
Besvarelse fra Maple Furniture
Hi Claire,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Brilliant service from ordering over…
Brilliant service from ordering over the phone, to delivery within 2 weeks. Beautiful quality cambridge corner sofa
25. maj 2022
Uopfordret anmeldelse
Besvarelse fra Maple Furniture
Hi Cory,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Besvarelse fra Maple Furniture
Hi Lucy,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Very happy with my windsor sofa 3+2
Very happy with my windsor sofa 3+2. Excellent service and amazing quality. Highly recommend.
24. maj 2022
Uopfordret anmeldelse
Besvarelse fra Maple Furniture
Hi Roger,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
Poor
Bought the large grey plush sofa from maple, it was delivered but not assembled and missing feet. I was phoned and asked to leave a review for a gift voucher from Amazon, which was never received and may I add it was a good review.
20. maj 2022
Uopfordret anmeldelse
Besvarelse fra Maple Furniture
Hi Britney, we called you after delivery to make sure everything was ok with your furniture, you reported no missing feet or no asssembly. Should you wish to make a complaint, please email us at customerservice@maplefurniture.co.uk
Regards
The Maple Furniture Team
Cheap quality and poor customer service
EDIT: I contacted the company they refused to do anything about it! And don’t respond to emails being sent! Like i stated originally they are con artists
Sofa ordered in February and i needed to chase them up for updates on delivery! SGK are a terrible company who give no notice of delivery! They delivered our sofa on Wednesday 6th of April despite organising a weekend delivery with Maple furniture and telling SGK directly that i needed a weekend delivery at least 3 times! The 2 delivery drivers were extremely rude and were refusing to bring the chair into my house wanting to leave it in the garden in the rain luckily my male friend was here he ended up arguing with them that was part of there job as they were going to leave me a single mum whos not able to lift with a major problem! Eventually they brought it inside but were extremely rude to us then speaking about us in their own language despite me asking them to talk in English in my home! That same night I realised that one of the arms on the sofa is softer than the other i think one of the inside support beams is broken in it! Weve had the sofa for a month and the backrest pillows of the sofa are very out of shape! And now today one of the buttons has came loose on the sofa arm! Honestly do yourself a favour and buy from a reputable company! The stuff they sell is poor quality and we paid a decent price for this rubbish honestly wish i waited and went somewhere else
8. maj 2022
Uopfordret anmeldelse
Besvarelse fra Maple Furniture
Hi Vicki, can I ask why you haven't comtacted us concerning the issues with your sofa? You have a 12 month warranty for any manufacturer faults.
The Maple Furniture Team
Absolutely excellent service lovely…
Absolutely excellent service lovely delivery men and lovely customer service really great sofas excellent love it ❤️
28. april 2022
Uopfordret anmeldelse
Besvarelse fra Maple Furniture
Hi Beverley,
Thank you for your 5* review, I am so pleased to hear you're happy with your new sofa & wish you many years of comfort.
Many Thanks
The Team at Maple Furniture
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