I have been investing in my workplace Defined Benefit pension for some years but knew I should be adding to a DC pot to supplement as I started quite late. Our institution works with Pru so without en... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
While it took over 1.5 hours on the phone to complete the outcome was swift and took account of the reason for the withdrawl. As I was asked to complain about the length of time it took, a few days la... Se mere
I found the whole process and assistance in my dealing with Pru, was very straight forward, very well handled with all the questions i needed being well covered to and the relevant documents being sup... Se mere
Virksomheden har svaret
Well I took my policy out when I was 19 now I'm 65 a lot of things have changed like pudential do not pay out now so it costs you money that you have saved with them to get another firm to pay you whi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products. Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.
Kontaktoplysninger
BN15 8GB, LANCING, Storbritannien
- 0800 000 000
- mandg.com/pru
4,0
God
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Clear no jargen comms
1. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Issuing of P60's
You patiently and carefully got there in the end, but a clearer initial notification with all policy numbers quoted would have avoided my misunderstanding.
18. marts 2026
Besvarelse fra Pru UK
Hi Lee, thank you for taking the time to leave your review and we appreciate your feedback. We'll follow this up with our customer service team to identify where improvements can be made.
Should you need anything more, please get in touch again. Many thanks
Dealt with withdrawal of funds quickly…
Dealt with withdrawal of funds quickly and effectively.
14. maj 2026
Prudential in name and action. first classClear and helpful representative
Clear and helpful representative
21. maj 2026
Thank you for everything
29. maj 2026
Be very careful of these people seems they will do anything to keep your money !!! Up date Nothing they rang me then hung up !!! Terrible company I feel for people with large sums of money 😡😡
Absolutely awful company they told me my pot had a bankruptcy order on it !! I contacted my bankruptcy company who told me they had heard nothing from prudential and there is no such order !!
Still nothing they give this email and then do nothing just to look good on here. Absolute thieving scum !!!!
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra Pru UK
Hi Tim, we're concerned to hear about your recent experience in engaging with us, and for the worry and frustration this has caused.
We'd like to follow up on this, and to allow us to do so, please could you email our team at social@prudential.co.uk with your plan number. We look forward to hearing from you and helping to resolve matters for you. Many thanks
Really pleased Pru managed to hold onto…
Really pleased Pru managed to hold onto my policy when I completely forgot about updating my address. Managed to track me down and looked after my policy for years
24. marts 2026
Besvarelse fra Pru UK
Hi, it's great to hear we were able to reunite you with your policy. Thank you for taking the time to leave your review and please let us know if there's anything more you need. Many thanks
The company at present is doing well
The company at present is doing well . It is my experience from many years ago which was poor in that they did not fully explain the tax implications of these policies on withdrawl
1. maj 2026
Prompt reply following an issue with…
Prompt reply following an issue with regard to my pension. Awaiting the next step now.
10. maj 2026
Besvarelse fra Pru UK
Hi Lozzie, thank you for taking the time to leave your review, and we're pleased to hear your issue was responded to promptly, with further contact to be made. If there's anything else we can help with, please let us know. Many thanks
The Company took a while to answer a…
The Company took a while to answer a straightforward query and then gave a negative answer, without suggesting an alternative.
24. maj 2026
Besvarelse fra Pru UK
Hi Keith, we appreciate your feedback and we're sorry we couldn't resolve your query promptly, or offer an alternative.
We'd like to review your experience in more detail and if you're happy to, please email us at social@prudential.co.uk with further details, including your plan number. Many thanks
Survey too much! And can't remember the date And how can Antone make a date input field so weird?
I got rtayerb bored with the over-complexity of the survey
10. maj 2026
ZERO STARS
If I could do zero I would - I have been trying to transfer my pension for nearly 2 months - they have made it difficult at every turn - I've supplied information, emails, messages. None of these things they need legally as I have had no such problems with other companies. AVOID at all costs - impossible to work with.
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Pru UK
Hi Victoria, we're sorry to hear about your experience in transferring your pension, and for the frustration this is causing. We'd like to help, and if you could email us at social@prudential.co.uk with your plan number and preferred contact details, we'll arrange for our customer service team to get in touch. Many thanks
Easy to deal with and the advice I…
Easy to deal with and the advice I received was just what I needed
2. april 2026
Besvarelse fra Pru UK
Hi Chris, we’re sorry the letter has caused confusion and may have raised further questions. We’d like to help.
Please email us at social@prudential.co.uk with the reference from your letter and your preferred contact details, and one of our team will be in touch. Many thanks.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.