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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I love all the clothes I’ve bought for myself and those I’ve also bought (and soft toys) for my grandchildren. We are really keen on natural materials, so finding Mama Owl has been a delight. The cust... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have been buying clothing for both myself and my children for over 9yrs now and I love everything about Mamaowl. They are thoughtful and kind - always very helpful. The quality is superbe and I love... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Lovely, thoughtful sourced clothes promptly sent. Nice packaging and the very cute card and little packet of sweets with every delivery. It feels very personal . Refunds also very easy and quick. I re... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Appalling customer service! Item returned worn only to try on but won't refund as describe item as in 'unsellable' condition. Absolutely no damage, label on but trousers have picked up a couple of hai... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Erhvervsservices

Skrevet af virksomheden

MamaOwl believes in a gentle and beautiful life. Natural clothes for all seasons, wooden toys and books to foster curiosity and accessories for conscious and thoughtful living. We stock our own brand SISKIN, as well as a range of beautifully designed, natural and organic clothing for babies, children, and adults. Perfect for those concerned about toxins and seeking to protect their family’s sensitive skin. Our products are beautifully made and constructed of high-quality materials. We stock a wide range of wool and natural fibres clothing. We take time to carefully select the brands and products we stock, to provide our customers with the finest items to support a more sustainable future. We ship to the whole world! Please don't hesitate to get in touch if you have any questions.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

56 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Lovely products and service

Lovely, thoughtful sourced clothes promptly sent. Nice packaging and the very cute card and little packet of sweets with every delivery. It feels very personal . Refunds also very easy and quick. I really trust your product choice and your service. I buy a very large proportion of my clothes from you.

28. april 2026
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for your lovely message. We’re so happy to hear that you enjoy the pieces, the packaging, and the little touches we include with each order.
It’s especially wonderful to know you feel you can trust both our products and service, and that we’re a brand you return to so often. That really is the highest compliment.
We’re very grateful for your support and look forward to continuing to dress you for many orders to come.

Bedømt til 5 ud af 5 stjerner

This is a great company producing…

This is a great company producing fabulous clothes for babies, toddlers etc through to adults. The fabrics they source are all natural - wonderful quality and durability. Can highly recommend.

27. april 2026
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MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for your kind words and recommendation. We are delighted to hear that you appreciate our focus on natural fabrics and quality; it truly means a lot to us.

It is wonderful to know that our pieces are enjoyed by your whole family. Thank you again for your support.

Bedømt til 5 ud af 5 stjerner

I love all the clothes I’ve bought for…

I love all the clothes I’ve bought for myself and those I’ve also bought (and soft toys) for my grandchildren. We are really keen on natural materials, so finding Mama Owl has been a delight. The customer service is very friendly and helpful when things ( rarely) need to be sent back.

27. april 2026
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Your kind words truly mean a lot to us. We are delighted to hear that you and your family are enjoying your pieces and that our focus on natural materials resonates with you.

It is also wonderful to know that you have had positive experiences with our customer service team on the occasions you needed to make a return. We always aim to make the process as smooth as possible for our customers.

Thank you for your support. It is truly appreciated.

Bedømt til 5 ud af 5 stjerner

I have been buying clothing for both…

I have been buying clothing for both myself and my children for over 9yrs now and I love everything about Mamaowl. They are thoughtful and kind - always very helpful. The quality is superbe and I love the little treats we get in the package! Xx

27. april 2026
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for your beautiful words — and for supporting us for over 9 years, that really means a lot to us.

We’re so happy to hear that you and your children have enjoyed the pieces over the years, and that the quality and little touches continue to bring joy to your orders.

Your kind feedback truly warms our hearts — thank you for being part of MamaOwl

Bedømt til 5 ud af 5 stjerner

Incredible Brand

Such an incredible brand with the most natural and wonderful clothes. I've bought the merino wool fleece twice for my son now and it get so many compliments, whilst being soft and very comfortable. Speedy delivery and great customer service, would highly recommend.

1. december 2025
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for such a lovely review — it truly means a lot to us. We’re so happy to hear how much you and your son are enjoying the merino wool fleece (and twice, too!). It’s wonderful to know it’s been both cosy and compliment-worthy.

We really appreciate your support and kind recommendation — it makes our day.

Bedømt til 5 ud af 5 stjerner

It is always a very god experinces to…

It is always a very god experinces to shop at Mama owl. There are many nice things to buy and I am ofte tepted

21. november 2025
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you for your lovely feedback! We are so glad to hear that shopping with MamaOwl is always a great experience for you. We completely understand the temptation with so many beautiful things to choose from, and we are always here to help if you find yourself spoilt for choice.

Bedømt til 5 ud af 5 stjerner

Excellent Quality & Service

This was my first order, and I couldn’t be more impressed. The bag exceeded my expectations in both quality and craftsmanship. It arrived quickly and was beautifully packaged. I’ve already recommended MamaOwl to friends and will definitely be ordering again!

23. februar 2026
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for your wonderful review! We’re delighted that your first experience with MamaOwl exceeded your expectations and that you loved the quality, craftsmanship, and packaging. We really appreciate your recommendations and look forward to welcoming you back soon!

Bedømt til 5 ud af 5 stjerner

Amazing products

Amazing products, service, packaging. All my favourite things my daughter has had have been from here! Quality and beautiful colours and fabrics too.

6. november 2025
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for your kind words! We’re thrilled to hear that you and your daughter love our products, colours, and fabrics. It means a lot to us that we’re your go-to for quality and thoughtful items!

Bedømt til 5 ud af 5 stjerner

What beautifully designed organic…

What beautifully designed organic clothing for both my baby -and me! We love the Engel Merino Wool fleece suits especially -and the SISKIN Merino Wool/Silk rompers for cooler weather. Not only are the products well-made (and sourced!), the website is easy to navigate, orders come quickly and are beautifully packaged, too. Excellent customer service to boot!

20. februar 2026
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for this beautiful review. We’re delighted to hear how much you and your baby are enjoying the Engel merino fleece suits and the SISKIN merino wool/silk rompers — they are such special pieces for cooler days.

It means a great deal to us that you value not only the quality and sourcing of our products, but also the experience of shopping with us. From our website to packaging and customer service, we always aim to make it thoughtful and seamless.

Bedømt til 5 ud af 5 stjerner

Long time fan of Mama Owl

Long time fan of Mama Owl. I especially love their siskin range which has bigger sizes- the cords and linen trousers are gorgeous! lovely ethical brand.

20. februar 2026
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for being a long-time supporter of MamaOwl. We’re so pleased to hear how much you love the Siskin range — especially the cords and linen trousers. It’s wonderful to know the extended sizing has been helpful too.

We truly appreciate your kind words about our values and ethical approach. Thank you for being part of our community.

Bedømt til 5 ud af 5 stjerner

Love the style and quality

They've been my go to kids' clothes company. They're friendly and always try to solve any issues (of which there have been few tbh) and honestly that's a big one for me these days. Excellent quality clothes, love love love their merino tops and leggings of various brands, my kids are tall and super sensitive so it's honestly hard finding comparable brands. So easy to style everything together. Even figured out school clothes with their brands. Also look out for sales and studio sales for great deals. Sometimes read reviews and measure carefully when ordering so you don't have to send stuff back and forth. Would love a real high street shop again in London, but would take Brighton.

20. februar 2026
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for your thoughtful review. We’re delighted to hear that our merino pieces have worked so well for your tall and sensitive children, and that you find everything easy to style — even for school.

Your kind words about our customer service truly mean a lot to our small team. And we very much appreciate the love for a future high street shop — we’d love that too.

Thank you for being such a valued part of the MamaOwl community.

Bedømt til 5 ud af 5 stjerner

Beautiful quality clothes, lovely curation and easy returns


I am trying to buy things made of natural materials as I’m tired of clothes full of plastic on the high street. This shop is full of excellent quality items made of natural fibres. I really like their selection too. (Also, you get a little packet of Danish sweets in each order!)

9. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Dream store - I am a lover of wool clothing!

Dream store - I am a lover of wool clothing so this is the perfect place for me! I am conscious of not wearing synthetics and love that I can find natural and organic clothing here and products have clear info so I know what I'm getting and where it is produced. Since reaching Menopause, I love to sleep in fine wool and their merino base layers give me the best sound sleep I've had in years. I recommend their wool and silk tops to everyone for this! They also have a great FB group that is full of knowledgeable customers who share great tips. I recommend them if you want quality non-toxic clothing, value how your products are made as well as beautiful colours. It's not the cheapest but it's made to last and the price per wear is so minimal. 100% worth investing in. My go to store for my kids and myself as well as gifts.

24. februar 2025
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you so much for your wonderful review! We’re thrilled to hear that MamaOwl is your go-to store for natural and organic wool clothing, for both yourself and your kids. It’s fantastic to know our merino layers are helping you get such restful sleep, and that you appreciate the care and transparency in our products. We really value your support and recommendations — it means a lot!

Bedømt til 5 ud af 5 stjerner

Great quality

Great quality. Warm and snug, but allows the body to get rid of extra heat.
I really like the designs, both for kids and adults.
We've bought plenty of family presents from MamaOwl over the years.
Quality stuff. Good service.

10. december 2025
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Thank you for your kind words! We are so happy to hear that you love the quality, warmth, and designs of our products for both kids and adults.

It’s wonderful to know we’ve been part of so many family gifts over the years, and we truly appreciate your continued support.

Bedømt til 5 ud af 5 stjerner

Great first experience with MamaOwl

This was my first time ordering from MamaOwl, and I was truly impressed. They offer so many beautiful and charming products, and I chose one as a gift. I’m very satisfied with the item — the packaging and the small thoughtful touches showed real care. Even during the busy period before Christmas, the order was dispatched exactly as scheduled.

Although there was a delay caused by the courier, the MamaOwl team responded with remarkable speed and sincerity, even over the weekend. Their support made me feel very reassured.

I would be very happy to shop with them again in the future.

18. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

New customer but absolute convert

I am a new customer to Mama owl but a devoted one! I have lost over two and a half stone in weight, retired from work and so my whole wardrobe doesn't fit my needs or my body anymore. I have over the past couple of months stocked up on new wool base layers, tops, knitwear and finally a pair of trousers. Every items has been incredibly week made, fits perfectly and made to last. Many thanks for your speedy delivery, beautiful packaging and the hand written note and jelly sweets are a lovely personal touch. A brilliant brans

19. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AWFUL REFUND EXPERIENCE

Absolutely horrendous experience trying to return an item. You have to pay to return, which would be fine if they did their part of the job next. It took over 11 working days for my return to even get unboxed and checked in. I emailed and heard nothing back. Got told they were busy and only worked certain hours. Then no response. Finally after lots of emails I got a refund notification. That said it could take a further 10 working days to go into my bank account. Utterly ridiculous.
I sent it back the day after I received it with 24hour post. They recieved it the day after and it has taken 18 days to just get a notification that I will get a refund.
Beautiful company but will not be ordering from them again.

27. november 2025
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Hello,

We’re truly sorry for the frustration and stress you experienced with your return. We completely understand how disappointing it must have been to wait so long for your refund, especially after sending the item back promptly.

Your experience does not reflect the level of service we aim to provide, and we’re taking your feedback seriously to improve our returns process and communication going forward.

If there’s anything further we can do to support you, please don’t hesitate to reach out to us directly — we want to ensure you feel heard and supported. The MamaOwl Team

Bedømt til 1 ud af 5 stjerner

Appalling customer service

Appalling customer service! Item returned worn only to try on but won't refund as describe item as in 'unsellable' condition. Absolutely no damage, label on but trousers have picked up a couple of hairs from chair!

12. november 2025
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Hi Suzanne,
Thank you for your feedback. We’re sorry for the frustration.
Our returns policy requires items to be unworn, undamaged which includes clean and free from marks or animal hairs. In this case, the item was assessed and found to have both marks and a few hairs (as shown in the image sent to you), which made it unsellable.
We’re happy to discuss your return further — please contact our customer care team

The MamaOwl Team

Bedømt til 1 ud af 5 stjerner

You can found better

PLEASE HAVE A LOOK ON THEIR REVIEWS HERE AND ON GOOGLE to be aware…AND GIVE YOUR RATE ON JUDGE ME TOO not just here and google as they tend to “excuse” themself with “we use “judge m”e” well now we know !
Nice collection but customer service is at is lower when it comes to international buyer … no consideration, they overprice some women clothes, I asked to send it as a gift ( sometimes customs are cool and let it pass ). Impossible to send a gift from them they call it fraudulent ! Their answer “we can’t do that it’s fraudulent” - I didn’t ask to lie or implying anything fraudulent didn’t ask to lower the prices of anything and I’m not a first time customer. So yes shop around before buying from them, especially if you are outside England, you can found better prices, better services not that far. Now I’m waiting to get my refund as the package still at their store and they told me they will proceed - I’ll be back to give a following. I got my refund. And don’t forget to shop before buying from them.

25. marts 2025
Uopfordret anmeldelse
MamaOwl-logo

Besvarelse fra MamaOwl

Hi Melanie,
Im sorry for any confusion caused with our emails yesterday and to further communicate what has already been sent in email please see below:

Please see 10 thousand reviews on our judge me site, this is the service we ask customers to review us on.
https://judge.me/reviews/stores/mamaowl.net

Although we cover the cost for European shipping Taxes, Duty and clearance fees due to an agreement with the UK and EU. We are unable to do this for all international customers, see shipping information below:

https://mamaowl.net/pages/shipping-page?delivery=europe-north

We are able to send parcels as gifts however this will not effect the amount of tax & duties you will need to pay to customs.
As we are a business and have business accounts with our shipping providers we are unable to send the parcel as a 'gift' in order for our customers to avoid paying taxes and duties.
Please accept our apologies, we like to go above and beyond for customers but this is beyond our means.
Our prices for the US brand Le bon shoppe are competitive for a UK & European customer base as our head office & warehouse are based in London, however prices are more competitive if purchasing in the country of origin as no shipping or fees need to be added.

All the best,
Customer service.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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