Malagasunapartments Anmeldelser 

Booked an apartment with Malaga Sun Apartments in the centre of Malaga. The apartment is located down a dirty back street right next door to major reconstruction works to a building. The noise was unbearable. This was never mentioned on the website or in any communication with them. We asked for a refund, a discount or to be moved. They flatly refused saying that they have no control over unannounced council works. These works have been going on for months. We sent them another email asking for the Hojas de Reclamaciones (an official Spanish complaint procedure). It wasn't until we asked for this that we had some satisfaction but they gave us 20 minutes to vacate the apartment, which we did. I would not recommend this Company nor the apartment in Malaga centre.
Reservamos un apartamento con Malaga Sun Apartments en el centro de Málaga. El apartamento está situado en una callejuela sucia, justo al lado de unas obras importantes en un edificio. El ruido era insoportable. Esto no se mencionaba en la página web ni en ninguna comunicación con ellos. Solicitamos un reembolso, un descuento o que nos cambiaran de apartamento. Se negaron rotundamente, alegando que no tienen control sobre las obras municipales no anunciadas. Estas obras llevan meses en marcha. Les enviamos otro correo electrónico solicitando las Hojas de Reclamaciones (un procedimiento oficial de reclamación en España). No fue hasta que solicitamos esto que obtuvimos algo de satisfacción, pero nos dieron 20 minutos para desalojar el apartamento, lo cual hicimos. No recomendaría esta empresa ni el apartamento en el centro de Málaga.

Still staying in rental apartment in Malaga. Had to contact management company again last night as the electricity went off again. Had to reactivate using tripswitch yet again. An electrician had come that morning and claimed to have identified the problem as a faulty socket on the roof balcony. We were told not to use it. We did not use it. Today when we contacted the management company they pivoted once again. They told us we are using electricity in apartment incorrectly and causing the outages! These people are truly outrageous. I am concerned the place is at risk of electrical fire. I will need to establish the relevant Spanish authorities to report this to. I am not an electrician but this does not feel right.
Meanwhile all our woes we are being told we have brought upon ourselves. Whether this holds up in an arbitration hearing will be determined into the future. In the meantime please avoid this company as it has seriously interfered with our enjoyment of our annual family holiday. We have been having problems with electricity supply in the apartment since we arrived on Tuesday 23rd June 2026. The company constantly blames us for the problem. We are a group of 2 adults and one 14 year old child. It is not as if we are having parties, using multiple hairdryers and other hair styling tools. Deeply insulting and very disingenuous ìn their responses. Please avoid at all costs!