Make My Blinds Anmeldelser 13.541

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I have ordered 5 blinds from this company, they are great quality. The directions and instructions were easy to follow and I was able to install them on my own. I did come across a few user issue... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Ordered 3 times and 2 of the 3 experiences have been bad: First issue: blinds made too big for space and after back and forth agreed to re-make them. I had to chase for 5 weeks and eventually th... Se mere

Bedømt til 5 ud af 5 stjerner

I would really recommend this site blinds were received in a good time scale and lovely quality also for there customer service, I had a faulty blinds and they happily replaced it without any bother,... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely best customer service. Paul Was fantastic polite and so knowledgeable. The quality of the blinds was super. Will always buy my blind from here. Thank you Paul.

Virksomheden har svaret

Virksomhedsoplysninger

  1. Indretningsarkitekt
  2. Butik med udstyr til vinduesbehandling

Skrevet af virksomheden

MakeMyBlinds was founded with 3 primary objectives; Making high quality, made to measure window blinds affordable to the average consumer. Presenting our catalogue and pricing in an easily decipherable and comparable way to allow you to pick the perfect blind based on your taste and budget. Delivering top notch customer service, from order to delivery to remove as much stress from the process as possible. We believe that getting the blind of your dreams (you have weirdly boring dreams) should not be a hassle. It should be a happy time, full of possibilities and adventure as you find the perfect blinds to give your home that final polish. Now you know what we are about, you can help us on our quest with your wonderful feedback! Let us know what we did well, what we can do better and if we sounded hot on the phone. Loads of us are single. All feedback is greatly appreciated and actioned upon, so the 5 minutes you take to review us could make the world of difference to our customers in the future. We hope to make your blinds soon!


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

14 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 97 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Our order arrived before date given

Our order arrived before date given, which was very helpful to us. We are pleased with the blinds now they are all fitted. Couldn’t wish for any better service and quality for the very reasonable price paid.

17. november 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Mrs Davies,

Thank you for your 5 star review.

We do pride ourself on customer service and our products

Best Wishes
Make My Blinds Team

Bedømt til 1 ud af 5 stjerner

Poor communication delivery takes too…

Poor communication delivery takes too long average blind build

11. november 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Jon,

Sorry to hear about your experience.

As your blind was made in India, the delivery time is longer than UK‑made items, and we apologise for the delay. I can see it was delivered on 26th November, and I hope it gives you many years of good service.

Kind regards,
The Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

White wooden blinds

The blinds were delivered quickly and are very well made .the measurements were spot on they fit perfectly. All the fittings were there and they look really good up.
I'm very happy with them and would highly recommend the company to others .

18. november 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Mike,

Thank you for your review.
We are really happy to hear that they fit perfectly.

Best Wishes
Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Absolutely LOVE my blinds

Absolutely LOVE my blinds. Fit perfectly and clearly well made. Worth paying a little more for this level of quality. So easy to fit with clear instructions. Will be buying more from this efficient company and would recommend them to everyone.

28. september 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Tammy,

We are so happy to hear that you love your blinds, and you found them easy to fit.

Thank you for the review.
Best Wishes
Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Fab blinds

Fab blinds, fit perfectly and really good quality. Really impressed and would definitely use them again.

18. november 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Nichola,

Thank you for your review.

Glad you love your blinds and we look forward to working with you again.

Best Wishes
Make My Blinds Team

Bedømt til 4 ud af 5 stjerner

The blinds were perfect

The blinds were perfect, but I did have some difficulty putting them up.

26. december 2024
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Yvonne,

Thank you for your review.

Sorry to hear that you had an issue with putting them up.

Best Wishes
Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Nice to be treated like a valued customer.

After some confusion over order measurements the problem was amicably resolved by Caitlin C at customer services.
When problems arise it’s always good to deal with someone who is patient and sympathetic.
Thank you.

12. december 2025
Uopfordret anmeldelse
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi John,

Thank you for your review and kind words about Caitlen. We will of course pass this on to her.

Best Wishes
Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Excellent customer experience

Excellent customer experience
I bought blinds in October and have had a few technical difficulties, due to my own faults! Which has meant that I have had a number of contacts with customer service and have dealt specifically with Caitlen C, she has been so helpful and kind on every occasion, she has been quick to answer my queries and find solutions to help support me. Overall very impresses with her and the service provided!

12. december 2025
Uopfordret anmeldelse
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Sharon,

Thank you for your 5 star review.

We will be passing on your kind words about Caitlen to her. We are pleased that she was able to help you and quickly.

Best Wishes
Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Paul kindly dealt with my package 1 of…

Paul kindly dealt with my package 1 of 2 order and kindly advised a speedy resolution with top customer service, credit to the company

11. december 2025
Uopfordret anmeldelse
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Kevin,

Thank you for your review and words about Paul.

I will of course make sure this reaches him.

Best Wishes
Make My Blinds Team

Bedømt til 3 ud af 5 stjerner

Blinds are decent but customer care not so much

Blinds came pretty quickly and in good condition. We ordered 6 Venetian blinds and are happy with 4 out of the 6. We had to request for one to be replaced which was difficult as the customer care was quite poor. It needed to be replaced as for some reason it was 5kg heavier than all the others. Due to the weight of them we've had to drill into the steel beams above our windows. Besides the fact they're so heavy, due to what looks like a brass rod that turns the blinds, they're good quality, work flawlessly and most importantly look good.

Even though customer care were poor id recommended buying the size insurance, even though the size they sent the first time wasn't accurate they claimed it was and refused to do anything initially, the blind was barely big enough to fit into it's catches and due to it being so insanely heavy, even compared to the bigger blind we ordered, it would keep bending and jumping out into of pulling out all the provided hooks I installed.

21. maj 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Dear Connor,

Thank you for your review, and we’re glad to hear you’re happy with most of your Venetian blinds.

We’re very sorry for the difficulties you experienced with customer care and the issues with the heavier blind — we understand how frustrating that must have been.

It’s good to hear the replacement was arranged in the end, and we appreciate your feedback regarding the weight and sizing concerns. We’ll make sure this is passed on to our product and support teams, as insights like yours help us improve.

Thank you again for sharing your experience, and we’re pleased the blinds are working well and looking great in your home.

Kind regards,
The Make My Blinds Team

Bedømt til 1 ud af 5 stjerner

Avoid this company

Avoid this company! We ordered blinds a couple of weeks ago so they could be installed before Xmas. The company now say the blinds are out of stock and I have to wait until January before they are delivered. This is despite their website still showing that the blinds are in stock and that they will be delivered before Xmas! Their customer service is nonexistent, tried calling several times and emailing but no response! They are not interested in finding solutions to your problems, just taking your money with undelivered promises!

10. december 2025
Uopfordret anmeldelse
Make My Blinds-logo

Besvarelse fra Make My Blinds

Dear Petros,

I’m really sorry to hear about your experience, especially with the blinds being out of stock when you were expecting delivery before Christmas. This isn’t the level of service we want to provide. We understand how frustrating it is when the website shows an item in stock but production delays mean we cannot meet the expected timeframe.

Thank you for bringing this to our attention, and our apologies again for the inconvenience caused.

Kind regards
The Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Used this Company before

Used this Company before. Excellent value and quick delivery. Easy to order.
Blinds look fab

14. november 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Derek,

Thank you for your 5 star review.

Best Wishes
Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Impressive custome seevice

Just to quickly say how impressed we were woth the customer service (especially Gemma). Amazingly quick response and resolved my query immediately. If only more companies were like yours

11. december 2025
Uopfordret anmeldelse
Make My Blinds-logo

Besvarelse fra Make My Blinds

HI Martin,

Thank you for your 5 star review and words about Gemma. We will make sure she gets to see this.

Best Wishes
Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Roman blinds

I ordered 3 small blinds for my bay window in the lounge. They came quicker than expected and we are every pleased with the look, feel and quality of them.

17. november 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi Lynn,

Thank you for your review.

We are really happy you got these quicker than you expected.

Best Wishes
Make My Blinds Team

Bedømt til 1 ud af 5 stjerner

Don't trust delivery dates on this website

So orderd blinds specifically from this company as it was one of the only ones offering delivery before Xmas. Once order paid for I got a delivery notification of a "provisional" delivery date of 8th Jan. On speaking to the co nothing they can do, although the reps I spoke to were helpful they have no authority so basically it sounds very much like their marketing department didn't know this was incorrect. Not a good way to run a business really disappointed so will be cancelling order and would never recommend using them to anyone. False advertising no fun for their customers or front facing staff who have to deal with this.

11. december 2025
Uopfordret anmeldelse
Make My Blinds-logo

Besvarelse fra Make My Blinds

Dear Leyla,

Thank you for your review, and we’re very sorry for the disappointment caused.

We understand how frustrating it is when delivery expectations aren’t met—especially around Christmas—and we apologise that the provisional delivery date changed after you placed your order.
Our customer service team did their best to assist, but we appreciate this wasn’t the experience you were hoping for. We can confirm that a full refund was processed on 16th December, and we’re sorry the situation led to you losing confidence in us.

Your feedback about delivery messaging and website clarity has been passed on so we can improve this going forward.

If there’s anything further you need, we’re here to help.

Kind regards,
The Make My Blinds Team

Bedømt til 1 ud af 5 stjerner

Slow and incompetent company

The blind took over four weeks to arrive and then did not fit. After email correspondence it emerged that they have two contradictory instructions regarding how to measure and "exact size". Seemingly the exact size is not what it sounds like. Despite that the blind was not in fact the correct size for either interpretation of "Exact". After four weeks of "thought" I received an email accusing me of lying about the size of the blind received. In total the process has taken 2 months from order to refusal to rectify. Not great.

16. oktober 2025
Uopfordret anmeldelse
Make My Blinds-logo

Besvarelse fra Make My Blinds

Dear Rory,

I’m really sorry to hear about your experience and the frustration this has caused. We understand how disappointing it is when a blind doesn’t fit as expected, especially after such a long wait.

Just to clarify, no one has accused you of lying. The blind was manufactured exactly to the dimensions provided on the order, and our team has been trying to explain the difference between the two measurement options — “recess” and “exact”

We appreciate that this can be frustrating, and we’re always here to help clarify where needed.

Thank you for bringing this to our attention.

Kind regards,
The Make My Blinds Team

Bedømt til 2 ud af 5 stjerner

Despite having insurance on the order

Despite having insurance on the order, we were not offered a product replacement. Email responses were extremely slow. The order itself was heavily delayed because the item we chose turned out to be out of stock, even though there was no such information on the store’s website.
Unfortunately, this seems to be a common issue with many online shops. They don’t respect the customer’s time — you spend hours choosing the right product, only to learn a week or two after placing the order that the item is actually unavailable.

20.02.2026
"
MeasureSure Cover
If you’ve made an error whilst measuring, we’ll replace your blinds free of charge when MeasureSure Cover is purchased with your order.
" Thanks for your reply. I’d like to clarify that this is a MeasureSure case. We made an error when measuring the window recess depth, which means the blind doesn’t fit as intended.

We purchased MeasureSure Cover with our order, so we would like to request a free replacement under MeasureSure based on the corrected measurements.

5. oktober 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Dear Zak,

Thank you for sharing your feedback, and we’re truly sorry for the delays and slow communication you experienced. The item going out of stock should have been shown on the website, and we apologise that it wasn’t.

MeasureSure only covers replacement when measurements are incorrect, and in this case the product was made exactly to the sizes provided, but we’re sorry if this wasn’t made clear.

We understand how frustrating the experience has been and appreciate you taking the time to let us know.

Kind regards,
The Make My Blinds Team

Bedømt til 5 ud af 5 stjerner

Excellent quality

Really good quality vertical blind at affordable price. Really happy with purchase. Thank you Make my Blinds

18. november 2025
Make My Blinds-logo

Besvarelse fra Make My Blinds

Hi John ,
Thank you for your review.

Best Wishes
Make My Blinds Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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