Maison Crivelli Anmeldelser 

92
•
TrustScore 4 ud af 5

3,8

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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Ho effettuato un ordine sul sito come regalo per il mio fidanzato. Dopo 5 giorni è arrivato il pacco, completamente vuoto, anche se era perfettamente sigillato. Ho contattato il customer care... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The perfumes from Maison Crivelli are truly exceptional. They are very sophisticated, elegant, and classy. I already have quite a few of them—some that I wear in the morning and others for the evenin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Really great customer service from start to finish. Maxime was extremely helpful, attentive and took the time to make sure every detail was handled properly. His attention to detail and responsiveness... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Le fragranze sono di ottima qualità. Ho effettuato due ordini e a causa di un disguido ho avuto la necessità di contattare l'assistenza clienti che si è dimostrata collaborativa e disponibile a riso... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Parfumeri

Skrevet af virksomheden

L’art de l’inattendu Proposer l’inattendu à chaque étape de découverte du parfum… C’est avec cette conviction et sous l’impulsion d’un fondateur visionnaire que Maison Crivelli voit le jour. A travers chaque création de la collection, Thibaud Crivelli partage le souvenir d’une découverte inattendue et ultra-sensorielle de matières premières de parfum. Sa collaboration avec des grands parfumeurs à l’approche artistique variée signe une collection qui émerveille par ses contrastes, son originalité et sa modernité.


Kontaktoplysninger

3,8

God

TrustScore 4 ud af 5

92 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 89 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,8

Alle anmeldelser

(92)

43 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

A fantastic range of fragrances

A fantastic range of fragrances - worth every penny and have had so many compliments when wearing.

I am so pleased to have found Maison Crivelli and their amazing range of fragrances- it was hard to choose one and can’t wait to treat myself to more!

I was toying between Safron Secret and Eau MaracuJa- eventually choosing the latter and literally get stopped to ask what I am wearing. Yes this expensive but the fragrance lasts far longer than my usual brand.

Will definitely like to try and buy more if the range and love the sample sets that are available to help choose - Safron Secret is next on the wish list!

1. juli 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Thank you so much for your wonderful feedback. We are delighted to know that your discovery of Our Maracujá has brought you such joy and compliments, it truly is a radiant fragrance that leaves a memorable trail.
We’re equally thrilled to hear that you enjoyed the sample sets, as they are designed to make each olfactory journey even more personal and immersive. Safran Secret will be a magnificent next step in your exploration, and we cannot wait for you to experience it.

Bedømt til 5 ud af 5 stjerner

customer service is the best I’ve ever experienced

One thing for certain is the customer service is second to none. I purchased Hibiscus Mahajad as it was out of stock in all the online uk stockists- had a few issues over VAT but Maison Crivelli covered all the duty costs and kept me informed at every step. They replied to me straight away when I received a bill for VAT from DHL and the following day I had a further bill stating the amount was £0
Leila from Maison Crivelli was amazing and deserves a medal for all she has to deal with. This is customer service on another level, no waiting for replies for days, Leila replied to all my messages within a few hours. The perfume is stunning and the packaging is just beautiful, it came in a sturdy orange box with tissue paper all folded neatly with an emblem sticker holding it closed; i felt like I was unboxing an Hermes bag. I was also sent 5 samples of their other fragrances which was so unexpected but greatly appreciated and a great treat. Buying from the fragrance house itself is a special experience as other perfumes from this brand that I’ve purchased from other places just comes in a brown box with no free samples.

6. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

We are truly touched by your wonderful words and the time you took to share such detailed feedback. It means so much to us to know that your experience with Maison Crivelli, from the fragrance itself to the care we put into packaging and customer service, has left such a lasting impression.
Your appreciation for Leila’s dedication is deeply valued, as she takes great pride in providing attentive and heartfelt service at every step of the journey.
We are delighted that you enjoyed the discovery of Hibiscus Mahajád as well as the surprise samples, and we look forward to continuing to accompany you on many more memorable olfactory experiences.

Bedømt til 5 ud af 5 stjerner

Great niche perfume house

Great niche perfume house! In love with the scents and difficult to choose only one❤️ great customer service also! Thanks so much to the Crivelli team!

17. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Nico, thank you for your lovely feedback.
At Maison Crivelli, crafting exceptional creations and offering an outstanding client experience are at the very heart of our mission.

Bedømt til 5 ud af 5 stjerner

Exceptional service

Great service. Ordered from the Uk my package arrived in a few days they covered all the customs fees. Customer service is top notch.

17. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Ronald, thank you for your kind words. Our fragrances and services are a true reflection of what lies at the heart of our Maison: each of our clients.

Bedømt til 5 ud af 5 stjerner

excellence on all aspects

Is not only and excellence in parfum, but also on customer relations and service, can’t recommend enough, and Leila from the customer service has been impeccable through out the service m, thank you

6. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Antonio,
Thank you for your kind words. It was a true pleasure to accompany you throughout your experience and the discovery of our singular olfactory creations.

Bedømt til 5 ud af 5 stjerner

Maison Crivelli is an unbelievable…

Maison Crivelli is an unbelievable house. The fragrances are incredible, presentation is first class and the service is brilliant too..

Looking forward to adding more works of art to my collection as my MC journey continues!!!

💫💫💫💫💫 for sure..

Thanks 🙏 Leila and the MC Team for your wonderful support.

Best wishes

Gav

16. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Gav,
Thank you sincerely for your feedback. We look forward to guiding you through the discovery of our unique and unexpected olfactory universe.

Bedømt til 4 ud af 5 stjerner

Belle expérience

Je suis très heureuse d avoir reçu le coffret avec les 10 échantillons ce qui permet de découvrir les parfums avant de commander
Le coffret a été reçu rapidement .
J’ai reçu mon code cadeau par mail sans problème
Je suis contente de trouver des parfums qui tiennent , mon fils m’a fait découvrir cette maison car à 19 ans il en a assez des parfums de marques connues qui ne tiennent pas , avec la maison crivelli :il a trouvé son bonheur 😊

12. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Chère Stephanie, Merci infiniment pour vos mots précieux.
Nous sommes ravis de savoir que la qualité et la singularité de nos créations olfactives ont retenu votre attention et éveiller vos sens.

Bedømt til 5 ud af 5 stjerner

So impressed with the fragrances and…

So impressed with the fragrances and the customer service.

10. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Andrew, thank you for your nice words.
We love hearing that you were impressed regarding the Maison Crivelli experience. We look forward to see you again on our online boutique.

Bedømt til 5 ud af 5 stjerner

Great perfumes

Great perfumes, original fragrances. Most importantly amazing customer service.

8. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Adnan,
Thank you for your kind words. We are committed to caring for each client with the utmost attention, honoring their uniqueness and individuality. As for each of our fragrances.

Bedømt til 5 ud af 5 stjerner

Une maison d’exception aux fragrances envoûtantes

Je recommande vivement La Maison Crivelli à tous les amateurs de parfums singuliers et raffinés.
Mention spéciale à Papyrus Moléculaire, un parfum à la fois boisé, fumé et vibrant, qui laisse une empreinte inoubliable, et à Safran dont les notes chaudes et épicées m’enivrent à chaque vaporisation.

Un vrai coup de cœur pour une maison qui sort des sentiers battus et propose des émotions olfactives rares. Bravo !

4. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Cher client, merci infiniment pour votre retour à la fois riche et inspirant. Nous sommes profondément touchés de savoir que nos créations ont éveillé en vous des émotions aussi intenses que singulières.

Bedømt til 5 ud af 5 stjerner

Outstanding and professional

First of all the site is easy to navigate and everything is in plain sight and not hidden!

Customer service is amazing. I can honestly say I haven’t received service like it in a long time! Was hit with a customs charge but received and email asking for the payment link which I sent and maison crivelli paid the import fees for me!

Outstanding service and will be purchasing again from them soon! Thank you! 😊

25. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Joe, thank you a lot for your kind and heartfelt words. At Maison Crivelli, we are dedicated to providing an exceptional luxury purchasing experience, complemented by exceptional service.
We look forward to welcoming you once again on our online boutique to discover our distinctive and unique creations.

Bedømt til 5 ud af 5 stjerner

best niche perfume brand

best niche perfume brand. very easy to order and delivery super fast

21. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Sami, thank you for sharing your feedback. We sincerely hope that you will soon have the pleasure of enjoying our creations and exceptional services once again.

Bedømt til 5 ud af 5 stjerner

The first thing I bought was Papyrus…

The first thing I bought was Papyrus and I was immediately blown away by this unique scent. Afterwards I was curious and ordered the discovery sets of the Extriats and the Eau de Parfums. If you do this directly at Maisson Crivelli, you will receive discount codes for the same value. What can I say, it wasn't easy to decide. The Extraits in particular are like from another planet and impossible to compare with other brands. Especially with scents like saffron, neroli or oud, you get particularly great scents from this brand that last a really long time and trigger a lot of positive attention.

23. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Eduard, thank you for your thoughtful and heartfelt review. The uniqueness of our fragrances is at the very heart of our mission, and knowing that they evoke such profound emotions and sensations is precisely what inspires us to continue crafting new and captivating olfactory creations.

Bedømt til 5 ud af 5 stjerner

THE BEST NICHE HOUSE EVER!

Great service, extremely fast shipping with home delivery. Generous with samples. Can’t recommend this house enough, you get what you pay for. High quality niche that last you forever!😍

17. januar 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Alexander, thank you for your words and your enthusiasm in our mission and services.

Bedømt til 5 ud af 5 stjerner

Absolutely outstanding and unique…

Absolutely outstanding and unique fragrances made with the highest quality ingredients. I've been using MC fragrances for over a year now and can't see that ever changing. Wonderfully polite and courteous sales and support staff, which is very refreshing in such an angry world!

Recommend 100%

21. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Chris, thank you for your kind feedback. Our team is genuinely dedicated to providing each client with a truly distinctive experience that reflects the essence of our Maison’s DNA. Our creations are designed to offer you a unique sensory experience and we love to provide this feeling during time.

Bedømt til 5 ud af 5 stjerner

Verliefd op bijna alle geuren uit de discoveryset Eaux de Parfum

Wat een heerlijke parfums hebben ze bij Maison Crivelli.
Ik had de discoveryset gekocht met 10 samples eau de parfum. Van de 10 vond ik er 2 niet lekker — dat betekent dus dat ik er 8 écht heerlijk vond ruiken. Twee dagen geleden heb ik opnieuw besteld, en vandaag werd het pakket al vanuit Frankrijk geleverd. Of het nu om een volledige fles of een staaltje gaat: alles wordt netjes verpakt in een stevige en mooie cadeauverpakking. De geuren zijn verslavend lekker. Goedkoop zijn ze niet, maar ik spaar graag verder om ze stuk voor stuk aan mijn collectie toe te voegen.

16. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Diana, we are truly delighted to know that our creations have enchanted you, and we look forward to welcoming you again soon on our online boutique, where each visit is designed to surprise and inspire you with new olfactory discoveries.

Bedømt til 5 ud af 5 stjerner

Very amazing team

Very amazing team, very fast at sorting out issues regarding any sales,I am very impressed and grateful for their service ant house of Maison Crivelli. Best customer service I have ever encountered 🙏🏾🙏🏾🙏🏾🙏🏾

16. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear Martin, thank you for your precious feedback

Bedømt til 5 ud af 5 stjerner

Truly extraordinary

I am impressed by the uniqueness, sophistication, and richness of the fragrances. Ambre Chromatique, Oud Maracuja and Oud Cadenza are my top favorites. I have more that I am yet to explore. The fragrances are long-lasting even after showering, the scent is still present.

15. maj 2025
Uopfordret anmeldelse
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Besvarelse fra Maison Crivelli

Dear King, we are so glad to hear your true love for our scents.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

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