Ho effettuato un ordine sul sito come regalo per il mio fidanzato. Dopo 5 giorni è arrivato il pacco, completamente vuoto, anche se era perfettamente sigillato. Ho contattato il customer care... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Ho effettuato un ordine sul sito come regalo per il mio fidanzato. Dopo 5 giorni è arrivato il pacco, completamente vuoto, anche se era perfettamente sigillato. Ho contattato il customer care... Se mere
Virksomheden har svaret
The perfumes from Maison Crivelli are truly exceptional. They are very sophisticated, elegant, and classy. I already have quite a few of them—some that I wear in the morning and others for the evenin... Se mere
Virksomheden har svaret
Really great customer service from start to finish. Maxime was extremely helpful, attentive and took the time to make sure every detail was handled properly. His attention to detail and responsiveness... Se mere
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Le fragranze sono di ottima qualità. Ho effettuato due ordini e a causa di un disguido ho avuto la necessità di contattare l'assistenza clienti che si è dimostrata collaborativa e disponibile a riso... Se mere
Virksomheden har svaret
L’art de l’inattendu Proposer l’inattendu à chaque étape de découverte du parfum… C’est avec cette conviction et sous l’impulsion d’un fondateur visionnaire que Maison Crivelli voit le jour. A travers chaque création de la collection, Thibaud Crivelli partage le souvenir d’une découverte inattendue et ultra-sensorielle de matières premières de parfum. Sa collaboration avec des grands parfumeurs à l’approche artistique variée signe une collection qui émerveille par ses contrastes, son originalité et sa modernité.
314 Rue Saint-Honoré, 75001, Paris, Frankrig
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 89 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A fantastic range of fragrances - worth every penny and have had so many compliments when wearing.
I am so pleased to have found Maison Crivelli and their amazing range of fragrances- it was hard to choose one and can’t wait to treat myself to more!
I was toying between Safron Secret and Eau MaracuJa- eventually choosing the latter and literally get stopped to ask what I am wearing. Yes this expensive but the fragrance lasts far longer than my usual brand.
Will definitely like to try and buy more if the range and love the sample sets that are available to help choose - Safron Secret is next on the wish list!

Besvarelse fra Maison Crivelli
One thing for certain is the customer service is second to none. I purchased Hibiscus Mahajad as it was out of stock in all the online uk stockists- had a few issues over VAT but Maison Crivelli covered all the duty costs and kept me informed at every step. They replied to me straight away when I received a bill for VAT from DHL and the following day I had a further bill stating the amount was £0
Leila from Maison Crivelli was amazing and deserves a medal for all she has to deal with. This is customer service on another level, no waiting for replies for days, Leila replied to all my messages within a few hours. The perfume is stunning and the packaging is just beautiful, it came in a sturdy orange box with tissue paper all folded neatly with an emblem sticker holding it closed; i felt like I was unboxing an Hermes bag. I was also sent 5 samples of their other fragrances which was so unexpected but greatly appreciated and a great treat. Buying from the fragrance house itself is a special experience as other perfumes from this brand that I’ve purchased from other places just comes in a brown box with no free samples.

Besvarelse fra Maison Crivelli
Great niche perfume house! In love with the scents and difficult to choose only one❤️ great customer service also! Thanks so much to the Crivelli team!

Besvarelse fra Maison Crivelli
Great service. Ordered from the Uk my package arrived in a few days they covered all the customs fees. Customer service is top notch.

Besvarelse fra Maison Crivelli
Is not only and excellence in parfum, but also on customer relations and service, can’t recommend enough, and Leila from the customer service has been impeccable through out the service m, thank you

Besvarelse fra Maison Crivelli
Maison Crivelli is an unbelievable house. The fragrances are incredible, presentation is first class and the service is brilliant too..
Looking forward to adding more works of art to my collection as my MC journey continues!!!
💫💫💫💫💫 for sure..
Thanks 🙏 Leila and the MC Team for your wonderful support.
Best wishes
Gav

Besvarelse fra Maison Crivelli
Je suis très heureuse d avoir reçu le coffret avec les 10 échantillons ce qui permet de découvrir les parfums avant de commander
Le coffret a été reçu rapidement .
J’ai reçu mon code cadeau par mail sans problème
Je suis contente de trouver des parfums qui tiennent , mon fils m’a fait découvrir cette maison car à 19 ans il en a assez des parfums de marques connues qui ne tiennent pas , avec la maison crivelli :il a trouvé son bonheur 😊

Besvarelse fra Maison Crivelli
So impressed with the fragrances and the customer service.

Besvarelse fra Maison Crivelli
Great perfumes, original fragrances. Most importantly amazing customer service.

Besvarelse fra Maison Crivelli
Je recommande vivement La Maison Crivelli à tous les amateurs de parfums singuliers et raffinés.
Mention spéciale à Papyrus Moléculaire, un parfum à la fois boisé, fumé et vibrant, qui laisse une empreinte inoubliable, et à Safran dont les notes chaudes et épicées m’enivrent à chaque vaporisation.
Un vrai coup de cœur pour une maison qui sort des sentiers battus et propose des émotions olfactives rares. Bravo !

Besvarelse fra Maison Crivelli
Good Service and high quality packaging as well as quick delivery times.

Besvarelse fra Maison Crivelli
First of all the site is easy to navigate and everything is in plain sight and not hidden!
Customer service is amazing. I can honestly say I haven’t received service like it in a long time! Was hit with a customs charge but received and email asking for the payment link which I sent and maison crivelli paid the import fees for me!
Outstanding service and will be purchasing again from them soon! Thank you! 😊

Besvarelse fra Maison Crivelli
best niche perfume brand. very easy to order and delivery super fast

Besvarelse fra Maison Crivelli
The first thing I bought was Papyrus and I was immediately blown away by this unique scent. Afterwards I was curious and ordered the discovery sets of the Extriats and the Eau de Parfums. If you do this directly at Maisson Crivelli, you will receive discount codes for the same value. What can I say, it wasn't easy to decide. The Extraits in particular are like from another planet and impossible to compare with other brands. Especially with scents like saffron, neroli or oud, you get particularly great scents from this brand that last a really long time and trigger a lot of positive attention.

Besvarelse fra Maison Crivelli
Great service, extremely fast shipping with home delivery. Generous with samples. Can’t recommend this house enough, you get what you pay for. High quality niche that last you forever!😍

Besvarelse fra Maison Crivelli
Absolutely outstanding and unique fragrances made with the highest quality ingredients. I've been using MC fragrances for over a year now and can't see that ever changing. Wonderfully polite and courteous sales and support staff, which is very refreshing in such an angry world!
Recommend 100%

Besvarelse fra Maison Crivelli
Wat een heerlijke parfums hebben ze bij Maison Crivelli.
Ik had de discoveryset gekocht met 10 samples eau de parfum. Van de 10 vond ik er 2 niet lekker — dat betekent dus dat ik er 8 écht heerlijk vond ruiken. Twee dagen geleden heb ik opnieuw besteld, en vandaag werd het pakket al vanuit Frankrijk geleverd. Of het nu om een volledige fles of een staaltje gaat: alles wordt netjes verpakt in een stevige en mooie cadeauverpakking. De geuren zijn verslavend lekker. Goedkoop zijn ze niet, maar ik spaar graag verder om ze stuk voor stuk aan mijn collectie toe te voegen.

Besvarelse fra Maison Crivelli
Very amazing team, very fast at sorting out issues regarding any sales,I am very impressed and grateful for their service ant house of Maison Crivelli. Best customer service I have ever encountered 🙏🏾🙏🏾🙏🏾🙏🏾

Besvarelse fra Maison Crivelli
I am impressed by the uniqueness, sophistication, and richness of the fragrances. Ambre Chromatique, Oud Maracuja and Oud Cadenza are my top favorites. I have more that I am yet to explore. The fragrances are long-lasting even after showering, the scent is still present.

Besvarelse fra Maison Crivelli
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