Shockingly, even though initially they did not refund upon request, they did consider the facts about the issue I had and resolved the issue accordingly and refunded the payment... Good job guys... !... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The free plan features unlimited tracking; however, the company blurs out the tracking, demanding an upgrade. I don't trust underhanded companies that advertise one thing and then hijack my informatio... Se mere
The one thing i really valued on the free option was seeing the number of views. This is important given the reasons i send emails. this function has been taken away and therefore gives me no incentiv... Se mere
I have just uninstalled mailsuite ... Was actually pretty happy until it hijacked my email, and I was unable to send anything out until I had 'enabled' a bulk feature. After a lot of digging, I find t... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Mailtrack is an email tracker for Gmail, made by Mailsuite. It has been running since 2013 and has more than 3 million users. It adds double check marks to your Sent folder — one for delivered, two for read — so you know whether the message you just sent has landed, without leaving Gmail. You also see when it was opened and how many times. What you get: unlimited tracked emails and read receipts on the free plan, with no time limit and no credit card · real-time alerts on desktop, mobile and email · reminders when an email goes unopened or unanswered · link click tracking · per-recipient tracking on group sends. Mailtrack is used by sales professionals, recruiters, agencies, consultants and small business owners who need to know whether an important email was read before deciding when to follow up. Emails are sent through your own Gmail account rather than a third-party relay, so your deliverability and sending reputation are unchanged. Mailsuite is GDPR compliant, audited annually by Google, ISO certified for information security management, and a Google Cloud Partner. We never store the contents of your emails, and we do not sell, rent or share your data. If something is not working, or you have a question about your account or your billing, write to help@mailsuite.com and we will help.
Kontaktoplysninger
Carrer de Còrsega 301, 08008, Barcelona, Spanien
- mailtrack.io
2,4
Under middel
293 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Super Responsive Customer Service
We had 2 Mailtrack accounts and forgot to cancel one of the subscriptions. I asked if the company could possibly cancel and refund one of the accounts, which they did very efficiently.
I really enjoy Mailtrack... It has alleviated all anxiety wondering if someone has read my email or not. (This was super important during a legal case last year).
23. oktober 2023
Uopfordret anmeldelse
Support is to be congratulated
Support is to be congratulated, excellent service, very fast and efficient, courteous.
Very pleased with the resolution of the case, thank you.
23. oktober 2023
Uopfordret anmeldelse
Great service and app
Mailtrack is a great, affordable app that seamlessly integrates into gmail. It gives me great insight into how my emails are performing with my clients. I recently requested help from the support team (which is only available for pro subscriptions) and got my issue promptly resolved by Jack. Would highly recommend!
23. oktober 2023
Uopfordret anmeldelse
Fantastic product
It's a fantastic and very useful product. Dealing with emails is now a lot easier. Thank you so much.
20. oktober 2023
Uopfordret anmeldelse
Super helpful
Super helpful and answered questions incredibly quickly to get me just what I needed. Thanks!
18. oktober 2023
Uopfordret anmeldelse
I have had a positive experience when…
I have had a positive experience when contacting the service department. My needs were met immediately, the app has been very useful for my business in more ways that one.
18. oktober 2023
Uopfordret anmeldelse
Mediation de Mailtrack Free ex elle-même.
Suite à une ponction de 9,99 € de Google Pay, j'ai accusé à tort Mailtrack Free d'être payant. J'ai donc été débité de 9,99 € PLUS VITE QUE L'OMBRE DE ... Google Pay. J'ai donc bloqué ma carte de crédit. Et viré Google Pay, je passe à la concurrence. Google va me rembourser.Ou pas. Le Service Mediation de Mailtrack est super rapide et efficace. Si les relevés de cartes de crédit étaient plus clairs ce serait mieux .
18. oktober 2023
Uopfordret anmeldelse
Realy like the app, but have to cancel because of my working behavior
To be fair, I quite enjoy mailtrack. It is a wonderful add-on, and it supported me a lot in my work.
However, I decided to stop using mailtrack FOR NOW, mainly because it affect my working behavior alot, and actually brings some troublesome to me. I must emphasize that this issue happens mostly because of me and due to the nature of my work, so I still support Mailtrack and probaly use it again in the future.
17. oktober 2022
Uopfordret anmeldelse
Quick and kind
16. oktober 2023
Uopfordret anmeldelse
Alejandro Helped me out a lot
Alejandro Helped me out a lot. Great extension to my chrome and awesome customer service. Highly Recommended.
12. oktober 2023
Uopfordret anmeldelse
Zero support, flawed product, go elsewhere!
Having read that Mailtrack now works with Microsoft Outlook I was excited to download the basic version before purchasing Advanced subscriptions and deploying across our team.
The functionality seemed amazing and exactly what we were looking for.
Installation via the Microsoft 365 app deployment portal and local outlook went smoothly.
However, sending mail did not with continuous processing stalls and subsequently no tracking on sent email.
We contacted Outlook-Support@ for guidance taking the time to describe and screenshot the issues on several occasions and have received no response.
Mailtrack are seemingly very to take your money yet, so far as I can see, they are unprofessional in their behaviour and attitude to support their customers, with an indignation to their subscribers support email and not even a web-support service, never mind a login portal such as their better competitors Yesware.
I would therefore urge parties considering a paid subscription to hold off and opt for a competitor until they improve their business and treatment of their customers.
5. oktober 2023
Uopfordret anmeldelse
Outstanding Email Tracking Tool!
I've been using Mailtrack.io for a while now, and I'm extremely impressed. The email tracking feature is incredibly helpful, providing valuable insights into when my emails are opened. It's user-friendly, reliable, and has become an indispensable tool in my professional communication. Five stars all the way!
10. oktober 2023
Uopfordret anmeldelse
Mailtrack is an excellent tool
Mailtrack is an excellent tool. I've been using it since 2017 and only stopped using it because the company's communications started to be through social media, but I recommend Mailtrack to everyone who uses email on a daily basis, when contacting customers.
8. november 2022
Uopfordret anmeldelse
Quick and effective response
4. oktober 2023
Uopfordret anmeldelse
Mailtrack helps me to be proactive
Mailtrack helps me to be proactive in Sales cycle by giving triggers on email opens containing Proposal/Negotiations.
3. oktober 2023
Uopfordret anmeldelse
This team is always responsive
This team is always responsive, incredibly fast and intuitive. I’ve been with them for about three years and I would never change providers. They are A+ in my book
3. oktober 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.