The team at Mailercloud is always there to help you. 🙏They react really quickly -most of the time within 24 hours (my experience). Their effort is really to solve every problem you have. They take... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve been using Mailercloud for my email marketing campaigns, and it has been a fantastic experience. The drag-and-drop builder is incredibly smooth and intuitive, making it easy to design professiona... Se mere
Simples, intuitiva e funcional. Esses são alguns dos pontos positivos da Mailercloud, o que mais me impressiona é a sua alta taxa de entrega de email! Como pontos negativos, ainda falta algumas... Se mere
Greit brukergrensesnitt og ganske greit å forstå. Det finnes mange instruksjonsvideoer. Men det virker som om plattformen ikke er fullt utviklet enda. Litt lite tilpasningsmuligheter i flere av elemen... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Mailercloud is an email marketing automation software that meets all your needs. Explore its user-friendly advanced data-driven features at super affordable prices.
Kontaktoplysninger
Luvia Digital LTD, Hamilton House, Mabledon Pl, WC1H 9BB, London, Storbritannien
- +442038909520
- support@mailercloud.com
- mailercloud.com
4,2
God
143 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 33 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great support I'm totally satisfied
16. august 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Lalit,
I'm glad to hear that you're satisfied! If you have any more questions or need further assistance, feel free to ask.
Thank you!
Quick response
7. august 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Rafter,
Thank you for taking the time to share your review. I appreciate your feedback and insights.
Best regards,
I am happy with email service and…
I am happy with email service and customer service.
22. juli 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Hi NSC HeadQuarter,
Thank you for your review! We're glad to hear that you're happy with our email service and customer service. Your feedback is greatly appreciated and helps us continue to improve.
If you have any further comments or suggestions, feel free to reach out!
Best regards,
A MINHA SINCERA EXPERIENCIA!
Simples, intuitiva e funcional. Esses são alguns dos pontos positivos da Mailercloud, o que mais me impressiona é a sua alta taxa de entrega de email!
Como pontos negativos, ainda falta algumas funções básicas como fazer ações em massa com seus leads (excluir, adicionar ou remover tags e etc...)
Excluir campanhas e formulários antigos tbm não é possível!
15. maj 2024
Uopfordret anmeldelse
A tech support team that cares
Most apps that have non-american support can be difficult to reach and to resolve issues, These folks respond quickly and you can actually get somebody on the phone, They care and do great work
10. juli 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Dave,
Thank you for your review! We're thrilled to hear that you've had a positive experience with our support team. We strive to respond quickly and ensure that our users can easily reach us, even by phone. Your feedback means a lot to us, and we appreciate your kind words about our dedication and hard work.
Thanks again!
Really cool and simple to use.
Really cool and simple to use.
The support tchat is very good.
3. juli 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Thomas,
Thank you for your review! We're glad to hear that you find our platform cool and easy to use. It's great to know that our support chat has been helpful for you. Thanks again!
Sukhi went above and beyond to help me…
Sukhi went above and beyond to help me get my email campaign on track. I was struggling big time to say the least. Sukhi even sent a zoom link when she recognized i was not understanding what she was putting down.😊 I hope everyone can get her when they need assistance.
14. juni 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear BOTBOOSTERS HUB
Thank you for your wonderful review! We're delighted to hear that Sukhi provided such exceptional support and helped you get your email campaign on track. Going above and beyond is what we aim for, and it's great to know that Sukhi's extra effort, including the Zoom link, made a difference for you. We'll be sure to share your kind words with her.
Thanks again for your feedback! 😊
Beware of Misleading Claims and Poor…
Beware of Misleading Claims and Poor Customer Support. My encounter with Mailercloud left much to be desired. Despite their promises of unlimited email sending capability, the reality was far from it. Upon logging in, I was surprised to find out that I was restricted to sending only 5000 emails per day. This stark contrast between their marketing claims and actual service felt like a betrayal of trust.
Adding to the frustration, Mailercloud mentions a temporary daily limit on emails to prevent spam activity, but conveniently fails to disclose that this limit is capped at 5000 emails. For users with larger subscriber lists, such as myself, this limitation felt like a slap in the face and raised serious doubts about the integrity of their business practices.
My attempts to seek assistance from Mailercloud's customer support proved equally disappointing. Instead of receiving personalized assistance, I was met with generic, automated responses that did little to address my concerns. It was evident that genuine customer care was sorely lacking.
What was most concerning, however, was Mailercloud's apparent lack of commitment to resolving issues. Rather than engaging in meaningful dialogue to rectify the situation, they seemed more inclined to offer a quick refund as a means of brushing aside the problem.
In light of these experiences, it begs the question: how can users trust Mailercloud with the vital task of delivering their emails when their business practices appear deceptive and their customer support lacks sincerity? For those seeking a reliable email marketing solution, Mailercloud falls short of expectations and leaves much to be desired.
Too bad I can't give 0 stars.
18. april 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear oksana,
We’re truly sorry to hear about your disappointing experience with MailerCloud. Your feedback is important to us, and we take these concerns seriously. Please reach out to us directly at [support@mailercloud.com] so we can address your issues and work towards a resolution.
Best regards,
The Mailercloud Team
Easy to use
Easy to use, good value for the size of list, and straightforward for sending.
20. april 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear John,
Thank you for your positive feedback! We're glad to hear you find MailerCloud easy to use and a good value for your needs. If you have any questions or need assistance, we're here to help.
Best regards,
The Mailercloud Team
Excellent et super facile vraiment 😍 je…
Excellent et super facile vraiment 😍 je suis en love total dessus
17. april 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Sihem,
Thank you so much for your kind words! We're thrilled to hear that you love MailerCloud. If you need any assistance, feel free to reach out.
Best regards,
The Mailercloud Team
We appreciate the product for its…
We appreciate the product for its user-friendly nature. The support team is consistently available to offer top-notch assistance. Although I encountered some difficulties with segment creation at first, the support team guided me through understanding all the features. Consequently, I managed to create segments tailored to my preferences. Overall, my experience with Mailercloud was extremely positive.
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Mahima,
Thank you for your kind words and feedback regarding your experience with Mailercloud. We are thrilled to hear that you found our product user-friendly and that our support team was able to provide you with the assistance you needed. Your feedback is valuable to us, and we are glad we could help you overcome the initial difficulties you faced with segment creation.
Thank you once again for choosing Mailercloud.
Best regards,
Mailercloud
A remarkable marketing Solution…
A remarkable marketing Solution offering an array of features and customizations tailored to elevate Your Brand. From startups to established enterprises, this platform facilitates cost-effective and rapid customer engagement. I wholeheartedly endorse Mailercloud as a transformative tool for reaching and exceeding business objectives.
11. november 2023
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Fathima Raiby,
I hope this message finds you well.
Thank you for your remarkable endorsement of Mailercloud! We are delighted to hear that our marketing solution has resonated with you and that you find it to be a transformative tool for achieving and surpassing business objectives. Your support and endorsement mean a great deal to us.
At Mailercloud, we are dedicated to providing a platform that offers a wide range of features and customizations to help elevate brands, from startups to established enterprises. We are thrilled to be able to facilitate cost-effective and rapid customer engagement for businesses of all sizes.
If you have any specific feedback, suggestions, or further insights to share, please feel free to reach out. We value your input and are here to support you in leveraging Mailercloud to its fullest potential.
Once again, thank you for your wholehearted endorsement. We look forward to continuing to be a valuable partner in your business endeavors.
Best regards,
Mailercloud Team
Very quick response to my inquiry and…
Very quick response to my inquiry and helpful in addressing my concerns.
1. marts 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Richelle,
Thank you for your kind words! I'm glad I could assist you quickly. If you have any more concerns or questions in the future, feel free to reach out.
Thanks,
Mailercloud
Affordable, Practical, and Easy-to-use Tool
Our organization has been an avid user of Mailercloud for nearly a year. It's simple to use and very mobile friendly. We receive complements about our e-newsletters. Above all, you can't be the price. I'm recommending it to all who are new to e-distribution and want a simple, affordable, and practical tool to get started.
26. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear UFFBC,
I hope this message finds you well.
Thank you for your kind words about Mailercloud! We are thrilled to hear that you have found our platform simple to use, mobile-friendly, and cost-effective. It's always great to hear positive feedback from our valued users.
We appreciate your recommendation and are grateful for your support in spreading the word about Mailercloud.
If you have any suggestions for improvement or need any assistance, please feel free to reach out to us. We are here to help and ensure that your experience with Mailercloud remains positive and productive.
Thank you once again for your feedback and recommendation. We look forward to continuing to serve you and your organization.
Best regards,
Mailercloud Team
Besvarelse fra Mailercloud
Dear Gurpreet,
I just wanted to take a moment to express my gratitude for your exceptional support. Your kind words mean a lot to me, and I truly appreciate your encouragement.
Thank you once again for your unwavering support.
Warm regards,
Mailercloud
Great tool for doing mass mails
Great tool for doing mass mails. mailercloud team is also very supportive
1. december 2023
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Abhishek,
Thank you for your kind words.
Regards
Easy to use platform & very supportive…
Easy to use platform & very supportive team
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear mmarry,
I just wanted to take a moment to express my gratitude for your exceptional support. Your kind words mean a lot to me, and I truly appreciate your encouragement.
Thank you once again for your unwavering support.
Warm regards,
Mailercloud
I am very happy to choose Mailercloud
I am very happy to choose Mailercloud. The system is very easy to understand, also for an IT beginner like me and support team was very helpful. They did their best to explain everything to me and provided valuable advices. I designed beautiful template the way I wanted and launched my first Newsletter campaign. It worked perfectly and I am recieving very positive feedback from my clients.
6. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Hello Zuzana,
Thank you for your positive feedback! I'm glad to hear that my words have been encouraging and motivating for you.
If you have any further queries or suggestions, please don't hesitate to reach out to us at support@mailercloud.com. We'll be more than happy to assist you.
Thank you once again, and I wish you continued success!
Best ESP as far as email delivery, price, customer support
I switched to MailerCloud after trying several other similar services. It's been a month and I have to say that I'm impressed with their service: fast website, excellent email delivery, and good customer support. And the price is the best I've found.
4. februar 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Hi Cosmin,
Just a quick note to say thanks for sharing your positive experience with MailerCloud. We're thrilled to hear that you're happy with our email delivery, pricing, and customer support.
If you need anything else, feel free to reach out. We're here to help!
Best regards,
Great support
11. januar 2024
Uopfordret anmeldelse
Besvarelse fra Mailercloud
Dear Sabeel,
I just wanted to take a moment to express my gratitude for your exceptional support. Your kind words mean a lot to me, and I truly appreciate your encouragement.
Thank you once again for your unwavering support.
Warm regards,
Mailercloud
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.