Able to order a single copy of a magazine I wanted but had left too late to find in a shop, without having to take out a subscription. Reasonable delivery charge and arrived quickly. Very happy with s... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is the first time I have ordered a particular magazine to be delivered to home, and I received exactly that in a few days.
We ordered the magazine online and it was delivered promptly. The process was nice and simple, and we are now looking forward to benefiting from all that the magazine offers.
Virksomheden har svaret
Delivery provider now Yodel. Yodel lost parcel. Yodel took photograph of somebody else's front door. Same house number is mine so obviously not in our road. Tried to contact Mags Direct. Web... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Purchase Your Favourite Magazine with MagsDirect! We supply single issues, not subscriptions, giving you the freedom to choose which magazines you buy and when. You can look forward to the latest editions arriving through your door without the hassle of having to pop to the shops. Magazines are a fantastic source of information, tips and news, so whether you need gardening inspiration with BBC Gardeners’ World or bringing the world to your door with National Geographic – we are dedicated to bringing you fresh, exciting and entertaining reads all year round. Whether it’s food, health, fashion, sports, motoring, travel, home, tech or more – here at MagsDirect, there’s always an exciting new read to explore.
Kontaktoplysninger
Frontline Ltd, 1st Floor, Stuart House, St John's St, Peterborough, PE1 5DD, Peterborough, Storbritannien
- magsdirect@flgroup.co.uk
- magsdirect.co.uk
4,0
God
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Can’t believe how quick this arrived
Can’t believe how quick this arrived. £1 delivery charge and it arrived the next day.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your 5-star review Hayley. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Easy to order
Easy to order, fabulous price, delivered as promised
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your 5-star review Alison. It is very much appreciated.
We're pleased to hear that you found the ordering process easy and our offers to be good value. It’s great to know your delivery arrived promptly and that you had a positive experience with us.
We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Delivered on time.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your 4-star review Charles. It is very much appreciated.
Your feedback means a lot to us and we are happy that you had an efficient and speedy experience with Mags Direct. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Good selection of magazines
Good selection of magazines . Easu odereing and not tied to a subscription. Low postage.
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your 5-star review Natalie. It is very much appreciated.
Your feedback means a lot to us and we are happy that you appreciate our extensive selection of titles whilst not having to be tied to a subscription. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best wishes,
Mags Direct.
Delivery provider now Yodel
Delivery provider now Yodel. Yodel lost parcel.
Yodel took photograph of somebody else's front door. Same house number is mine so obviously not in our road.
Tried to contact Mags Direct. Webpage form repeatedly saying "unable to send".
Now in contact with bank to arrange refund.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Hi Steve,
Thank you for your feedback. We're sorry to hear about the issues you've described with your delivery.
However, we have been unable to locate any order under the name provided, and we’ve not received any contact or enquiries matching your details. It’s possible the order may have been placed with a different retailer.
If you believe you may have placed the order under a different name, please do get in touch with us so we can investigate this further for you.
You can contact us via our contact form at magsdirect.co.uk/contact or email us directly at magsdirect@flgroup.co.uk, and we’ll be happy to assist.
If the order was placed with another retailer, we recommend checking your order confirmation and contacting them directly so they can help resolve the issue.
Best Wishes,
MagsDirect
The correct version of the magazine…
The correct version of the magazine arrived in perfect condition &on time.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your 5-star review Colin, it is very much appreciated!
We're really pleased to hear you were happy with our service and that your order arrived in perfect condition. We appreciate your support and look forward to seeing you back with us in the future.
Best Wishes,
MagsDirect
Quick delivery faultless thank you
Quick delivery faultless thank you
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your 5-star review, it is very much appreciated!
We're really pleased to hear you were happy with our quick service and truly appreciate your support. We hope you enjoy your magazine selection and look forward to seeing you back with us in the future.
Best Wishes,
MagsDirect
Good selection of magazines
Good selection of magazines, reasonable prices.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Hi Jane,
Thank you for your 5-star review! We're delighted to hear that you’re happy with our selection of magazines and found our prices reasonable.
We really appreciate your support and hope you continue to enjoy browsing our range!
Best Wishes,
MagsDirect
Easy to order
Easy to order. I found their offers to be good value. Delivery was prompt!
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Hi Siriwimon,
Thank you for your 5-star review! We're so pleased to hear that you found the ordering process easy and our offers to be good value.
It’s great to know your delivery was prompt and that you had a positive experience with us.
We really appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Easy peasy mag delivery
Easy to order, speedy delivery, well packaged, job done!
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Hi Jenny,
Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy and that your order arrived well packaged.
It’s also great to know your order arrived speedily and that you had an excellent overall experience.
We really appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Terrible customer service
I think 1 star is too generous. This company is difficult to contact and when you eventually do take days to reply asking you for information you have already submitted. More than three weeks later than it should have arrived despite numerous ignored emails, I am told that they attempted to deliver it but couldn't (letterbox?) so was being returned to sender and when they received it if in good condition would refund my money. Still no refund or magazine. Terrible customer service. I wouldn't advise anybody to use this company.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your review and for bringing this to our attention.
Your feedback is important to us and we will ensure that the relevant people are made aware of this.
Our customer service team is actively investigating this for you and will be in touch as soon as possible to resolve the issue.
Hopefully we can resolve this matter to your satisfaction.
Best Wishes,
MagsDirect
Efficient
Easy to order. Kept informed of status of order. Delivered within time schedule. Overall excellent news service.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Hi Jenny,
Thank you for your 5-star review! We're delighted to hear that you found the ordering process easy and that you were kept informed throughout.
It’s great to know your order arrived within the expected timeframe and that you had an excellent overall experience.
We really appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Puzzle addict !!!!!!!
I'm addicted to word puzzles and MagsDirect has plenty to choose from.......keeps my brain ticking over !!!!!!!!
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Hi Yvonne,
Thank you for your 5-star review! We're so pleased to hear you're enjoying our range of puzzle magazines—sounds like you're a true puzzle enthusiast!
It’s great to know they’re keeping your brain ticking over, and we’re delighted to be part of that.
We really appreciate your support and hope you continue to enjoy exploring our selection!
Best Wishes,
MagsDirect
Unwanted automatic renewal!
I ordered a years subscription to Gardeners world magazine for my partners birthday last April. I was horrified that Mags Direct renewed it this April and took money from my account without my authorisation. Beware of this company!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Hi Nick,
Thank you for your feedback. We're sorry to hear about your experience and understand your concern regarding the renewal.
However, we would like to clarify that MagsDirect does not offer subscription services or automatic renewals. It appears your order may have been placed with a different company.
We recommend contacting Gardeners’ World directly, as they manage their own subscriptions and billing. If you believe this review may have been left in error, we would kindly ask that you consider updating or removing it.
If you have any questions or would like us to help point you in the right direction, please feel free to get in touch.
Best Wishes,
MagsDirect
Besvarelse fra Mags Direct
Hi Howard,
Thank you for your 5-star review! We're delighted to hear that everything went smoothly from start to finish.
We really appreciate your support and hope to serve you again soon!
Best Wishes,
MagsDirect
Slow and poor service
Yodel said item 'delivered' on a Friday, but not to my property or even my postcode. Unable to speak to Mags Direct over the weekend as they are not contactable.
Yodel finally supplied a picture of someone's front door some 4 days later, signifying delivery made to the wrong address.
Poor service, will not use again.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your review and for bringing this to our attention.
Your feedback is important to us and we will ensure that the relevant people are made aware of this.
Our customer service team is actively investigating this for you and will be in touch as soon as possible to resolve the issue.
Hopefully we can resolve this matter to your satisfaction.
Best Wishes,
MagsDirect
Bought a one off magazine
Bought a one off magazine. Delivered promptly and no hassle. Will buy from here again.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your 5-star review, it is very much appreciated.
We are really pleased to hear you are happy with our service and that your magazine arrived promptly.
Thank you for your support, and we hope to see you again soon!
Best Wishes,
MagsDirect
Not received, no order tracking
I received an order confirmation email and then nothing else. When I go to Order Tracking on your site it says the order is "Competed", but does not show when the order was shipped, or any way to track when it left the UK or entered the US. There's nothing to prove that this shipment existed at all and that this wasn't a total ripoff. Terrible customer experience.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your review Lisa,
We are sorry to hear about your experience and understand your frustration.
To clarify, we have checked our records and we have not received any contact from you via our customer service channels or contact form regarding this order. Had we been contacted, we would have been happy to assist and look into this for you.
That said, we do want to help resolve any outstanding concerns for you. Please contact us using the link below so our team can review your order and assist you directly: https://magsdirect.co.uk/contact/
Best Wishes,
MagsDirect
Great Experience All Round
Great experience from ordering to delivery. I love the fact I can order one magazine without a subscription which makes the service very flexible. Easy to use and fast delivery.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your 5-star review Helen,
It is very much appreciated and we are really pleased to hear you are happy with our service and that your magazine arrived quickly.
Thank you for your support, and we hope to see you again soon!
Best Wishes,
MagsDirect
Extra customs charge
Took 2.5 weeks to be delivered ! Have sent multiple email requests to customer service no reply ! To top it off on top of paying shipping I got a customs bill of €9 sent this to customer service and zero reply ! Won’t be ordering again !
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Mags Direct
Thank you for your feedback, Gar.
We’re sorry to hear about your experience and understand your frustration regarding the delivery time and the customs charge.
To clarify, we have checked our records and we have not received any contact from you via our customer service channels or contact form regarding this order. Had we been contacted, we would have been happy to assist and look into this for you.
As stated in our shipping FAQs and policies, international orders may be subject to import fees, taxes, or customs duties depending on local regulations, which are outside of our control and remain the customer’s responsibility.
That said, we do want to help resolve any outstanding concerns for you. Please contact us using the link below so our team can review your order and assist you directly: https://magsdirect.co.uk/contact/
Best Wishes,
MagsDirect
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.