Clean high quality facility with very helpful staff. Moving in was well coordinated and totally problem free. Kirstie was very helpful when it came to selecting the storage unit we needed. The layout... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lana, RJ and and the rest of the team can't be more helpful. They constantly go out of their way to provide the best possible service. The units and common areas are always well maintained and well... Se mere
Virksomheden har svaret
We have used a few storage units in the past and Magenta Storage in Reading has easily been the best. Nathan has been so accommodating and helpful and we cannot thank him enough. Communication has nev... Se mere
Big shout out to Erin at Nottingham branch for helping us move in last Saturday. We had left it way too late to book temporary storage for my daughters belongings in between rentals whilst studying... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Magenta Self Storage
Skrevet af virksomheden
Discover the Ultimate Storage Solution with Magenta Self Storage
Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space – Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.
Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.
At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.
Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.
Kontaktoplysninger
4,8
Fremragende
225 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
attentive staff
attentive staff. Easy and quick communication too.
It should be clear on the website thought that 24hr access is an additional cost as this wasn't clearly explained.
18. november 2023
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Besvarelse fra Magenta Self Storage
Hi Sam,
Thank you for the kind words. We strive to always put our customers first.
Thank you for your valuable feedback regarding 24-hour access. Our website has now been updated.
Thank you for choosing Magenta Storage!
Kind Regards
Joe Carlton
Store Facilities Manager
Shah is a very friendly and welcoming…
Shah is a very friendly and welcoming person. He his costomer like his family. Really recommended.
The fact that I hold the key with myself is really great. The versatility that I had gave me a hassle-free trip in UK while I can also keep my suitcases safe.
1. november 2023
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Besvarelse fra Magenta Self Storage
Hi there Nando, thank you for the lovely feedback! We are so glad we were able to help you during your trip, and it was nice to meet you and your parents, we are glad everything went well. If you're ever in the area again, please do feel free to pop in for a cup tea, and catch-up :)
Kind regards,
Shah Ahmed
Deputy Manager, Oxford
Was really great experience
Was really great experience. Friendly staff. Nice clean space.
1. november 2023
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Besvarelse fra Magenta Self Storage
Hi Richard,
Great to hear that,
We take pride in our service and standards.
If you ever need storage again we would be more than happy to have you back.
Kind Regards
Joe Carlton
Store Facilities Manger
Excellent customer services
I’ve been with Magenta for a few years. Whilst their prices have gone up over the last couple of years, I cannot fault them on their customer service. Their desk staff are polite and helpful and on more than one occasion have gone out of their way to help. Two incidents spring to mind: 1. When I was locked out of the out of hours access to my unit, one call and they set about resolving the issue and in a matter of minutes I had access . 2. Providing documentation for tax reasons, I had the information provided within the hour. I can’t express how impressed I am with the customer service. The staff are well trained, friendly, supportive and kind. In todays age of automation and robotic call centre responses, this is so refreshing. I highly recommend Magenta storage for anyone who appreciates good service and quick response times.
31. oktober 2023
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Besvarelse fra Magenta Self Storage
Hi,
Thank you so much for taking time to leave her such a lovely review. We are always here to help!
Take Care
RJ – Manager
Fantastic members of staff
Fantastic site to rent storage. I’ve been using this facility for a while now the members of staff are fantastic here they are always happy to help.
26. september 2023
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Besvarelse fra Magenta Self Storage
Hi Adam
Many Thanks for your lovely review and a pleasure to have your custom. The five stars are much appreciated!
Helen Tooby
Branch Manager
Cameron and the team at Magenta made it…
Cameron and the team at Magenta made it very straightforward to book our storage unit. As we needed to move in on a Sunday when they are closed, Cameron was able to register me remotely and provided detailed instructions on how to access the unit ourselves. Moving everything in was very easy!
24. september 2023
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Besvarelse fra Magenta Self Storage
Thanks so much for your very kind 5 star review! :) We are happy we could help out.
Excellent customer service at…
Excellent customer service at reception, good facilities and flexibility on the part of the team to adapt to our needed rental period.
10. september 2023
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Besvarelse fra Magenta Self Storage
Hi there,
Many Thanks for taking the time to leave us a five star review. We pride ourselves on trying to make things as easy as possible for our customers and giving the best service.
Regards
Joe Carlton,
Store Facilities Manager.
From Devon to Reading
The staff at Magenta Reading have been fabulous - very professional and bent over backwards to help me when I was let down on several occasions with transporting my stuff. Very much deserve their 5 stars.
15. september 2023
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Besvarelse fra Magenta Self Storage
Hi Dawn,
Thank you for your kind words for the team here in Reading and i am happy we made your journey from Devon to Reading as stress free as possible.
Kind Regards,
Nathan Creed
Branch Manager
Great Staff & Service
It's been great working with Magenta and the staff there are very kind & helpful. I have been dealing with a gentleman called Nathan who has been very welcoming and a pleasure to work with as well. Would 100% recommend this company.
13. september 2023
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Besvarelse fra Magenta Self Storage
Hi Nova,
Thank you for the kind words and its a pleasure we have extended our contract with you.
Nathan
Branch Manager
Excellent All Round
The consciousness and efficiency of staff is greatly appreciated. The site and management of the storage units is quick, clean and very customer friendly. I would highly recommend the Oxford Branch.
9. september 2023
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Besvarelse fra Magenta Self Storage
Hi Kirsty
Many thanks for your kind review - I will be sure to pass your comments on to Shah and Will our brilliant team at Oxford.
Helen Tooby
Branch Manager
My experience was great 😊 💯 Recommend
My experience was great 😊.
Nathan put me at ease and went above and beyond with his customer services skills!
He is a star and a total credit to Magenta.
Prices were competitive and I really can’t fault anything 10/10!!!
7. september 2023
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Besvarelse fra Magenta Self Storage
Hi Jamie,
Thank for the amazing feedback and it was a pleasure having you as a customer.
Thank you for the kind gesture of leaving me some chocolates as well. I will enjoy them.
Ever need storage again you know where i am.
Have a great weekend.
Nathan
Branch Manager
Will was super helpful and helped out…
Will was super helpful and helped out by finding us a unit (at a great price!) at very short notice and saving me from a crisis. On site, service was fantastic. Offered a glass of water whilst making payment. I am so pleased with this company!
2. september 2023
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Besvarelse fra Magenta Self Storage
Hello Darcy
Thank you so much for taking the time to leave us a 5 Star review! We are always here to help and try and make your storage journey as stress free as we can!
Helen Tooby
Branch Manager
Excellent!
Clean, secure storage facility with easy access, which we used to simplify the logistics of a 'downsizing' house move. Very reasonably priced. Staff very helpful, including initiating refund after we left.
28. august 2023
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Besvarelse fra Magenta Self Storage
Hi Michael
Many thanks for the great review! Moving house can be stressful so we are glad we were able to make things easier!
Best wishes with your future plans.
Helen Tooby
Branch Manager
Top Rental
Efficient, helpful and unexpected refund of unused days
25. august 2023
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Besvarelse fra Magenta Self Storage
Many thanks Gerrit for your five star review. Glad you had a good experience with ourselves. Good luck with your plans.
Helen Tooby
Branch Manager
Amazing self storage company
Amazing self storage company. Honestly couldn't be happier, very personalised and welcoming service in Banbury. Not what you'd expect from a storage business but they really make it feel like a little community. Facilities are well maintained and staff accommodate requests.
17. august 2023
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Besvarelse fra Magenta Self Storage
Hi Haylee
We really appreciate the time taken to leave us a five star review. We really love having you and your business here!
Will pass your comments on to the team!
Many Thanks
Helen Tooby
Branch Manager
amazingggggggg
15. august 2023
Uopfordret anmeldelse
Besvarelse fra Magenta Self Storage
Hi Theodore
Wow thank you for leaving us a 5 star review!
The team you dealt with at Oxford are always there to help.
Helen Tooby
Branch Manager Oxford and Banbury
incredible price & service!!
incredible price & service!!
phoned up on the day and they had storage available which was easily booked with an online id check and contract. arrived and erin sorted out some final details, provided me with my lock and showed me how to access my block and locker - making the whole process quick, smooth, and easy. really impressive price for the size locker that i got - and they have good deals for your first few months!! would 100% recommend and the nottingham branch is pretty close to lenton so amazing for students!!
14. august 2023
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Besvarelse fra Magenta Self Storage
Thanks so much for your lovely review! We are so glad the process was quick and smooth. Erin is great and we will pass on your kind words :)
Magenta Storage
Brilliant to deal with
Brilliant to deal with, Cameron made the whole process very simple - thanks.
14. august 2023
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Besvarelse fra Magenta Self Storage
Thanks for 5 stars! I will pass this on to Cameron :)
Magenta Storage
The team at Magenta was amazingly…
The team at Magenta was amazingly helpful, polite, explained everything in a clear and efficient way! Super nice and professional. Everything was handled with care and they communicated well with my my US bases partner as well. Highly recommend - thanks y’all!
13. august 2023
Uopfordret anmeldelse
Besvarelse fra Magenta Self Storage
Hi Bev
So kind to leave us a lovely review! Good to have you onboard and anything we can do to help, don't hesitate to ask.
Helen Tooby
Branch Manager
Great friendly helpful welcome
Great friendly helpful welcome. Excellent facility.
12. august 2023
Uopfordret anmeldelse
Besvarelse fra Magenta Self Storage
Hi Emily,
Thank you for the 5 star review, we really appreciate it.
I will pass the great feedback to the team.
Kind Regards
Joe Carlton
Store Facilities Manager
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.