Recently made my 3rd order as have been pleased with past experiences and definitely rate the products. However, the company is massively let down by the absolutely ABYSMAL excuse for customer servic... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wrong shades sent, Terrible customer service. As a first time buyer, never again will stick to P.Louise from now on, at least there customer service actually respond and dont then ignore customers... Se mere
Appalling customer service. 2 items missing from my delivered ordered, totalling £35. Impossible to contact Made by Mitchell apart from using a chat button which has limited options and hasn’t been... Se mere
Virksomheden har svaret
My second order disappeared, and nowhere to be seen after a month. I experienced no problems on my first order and loved the products! Unfortunately my second order disappeared during shipping. I sa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Made by Mitchell offers a fresh new take on your cruelty free cosmetics, packing a whole lot of pigment, quality and serious value for money… Blushers, brushes, eyeshadow & pressed pigment palettes, bronzers/contours, make up organiser cases, and so much more! @mmmmitchell has earned his place in the cosmetics market by offering holy grail products, such as the brand’s hero product Blursh, that have exploded on to the market… It’s all here, we’re putting the heart into art ♡ www.madebymitchell.co.uk.
Kontaktoplysninger
Storbritannien
- madebymitchell.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DONT BUY FROM THE US, HORRIBLE CUSTOMER SERVICE, HORRIBLE COMPANY STANDARDS
They mysteriously cancelled and refunded my first order, which is no problem, BUT customer service never answered any of my emails as to why. My second order, that i had purchased the same day, has been on the way since November and I haven’t received any updates.
Missing item from order
Unfortunately I only received one of the two items that I ordered and the other one was damaged. It took me two days to resolve the issue, as I did not get a response to the email I sent via the website, so I had to go via the chat. Despite receiving a refund for the missing item and delivery cost, I was not left happy with the customer service. This is a real shame as I love MBM products, but given my experience, sadly I don't think I will order them again.
order not recrived
I would be able to lave feedback if I had received the cases. The Evri tracking number states that they are awaiting the parcel since 6/1/23. I have written to the customer service 3 times now and had no response
Awful service and really disappointing as I bought these for my daughters birthday this weekend. The order was placed on 30th December
shocking service
missed 2 things from my order- wanted them sent out they just gave a refund- i bought them all when on sale and now have to pay double and more delivery- shocking service
Order not received and no response to…
Order not received and no response to email requests for assistance
Next level colour play
The products arrived in good time as they are Christmas & Birthday gifts :
My Daughter who is a MUA is thrilled to bits with the colours and quality loves the brushes eager to use the products for her clients
Absolute scam
I haven’t received my order after 2 weeks, I have tried to get in touch with customer services after over a week, nothing. They have taken my money and I still don’t have the products. Absolutely put me off the whole brand and will never purchase this again. Going to take this experience to social media asap.
Here is my tracking number with evri so you can see for yourselves - H00JDA0009045674 with Evri. As you can see it has not even left with them, I understand courier delays however with no response from Made By Mitchell it just tells me they’ve taken my money and ran with it .
Very good blush I love this blush soooo…
Very good blush I love this blush soooo much
I will not purchase anything from Made…
I will not purchase anything from Made by Mitchell website anymore. I ordered the blush trio set and next week, PayPal is refunding my money from this purchase. NO ANSWERS TO WHY! This is a bad business practice.
Still have not received my items
Still have not received my items. Emailed made by Mitchell but no response!
I was missing an item and iv tried…
I was missing an item and iv tried contacting made by Mitchell and iv had no response!
Amazing products
Fast delivery, great products- so excited to use them.
Missing
Hi,
I didn’t receive some of my order (6 bundle loneyly hearts blush and mini mystery bag)
Order was cancelled after being confirmed.
After my order was confirmed, it was cancelled days later with no warning and no help has been received when reaching out about the issue.
Order placed 27/12/2022 and still not…
Order placed 27/12/2022 and still not received. No response from customer service to emails to both Made by Mitchell and Evri. Extremely poor service.
Products amazing such quick delivery…
Products amazing such quick delivery also couldn’t fault a thing
Worst customer service I’ve ever had
I ordered off tiktok shop one of the large makeup cases from mmmitchell. I have ordered lots of products before with no issues so had no concerns about the product delivering. I ordered this on December 7 and it said dispatched on December 9. I still don’t have a product & Evri claim they delivered on December 22. I have tried to contact both mmmitchell & Evri but I’ve had no luck receiving a refund. Tiktok shop have tried to help me claim a refund but it was denied today by the seller due to lack of evidence. How am I meant to provide evidence of a product I haven’t received? This has left me with no choice but to raise a dispute. I really loved the products from this company, but when there’s such a loss like this I will not be using this small business again (which is a shame but necessary). Looking at all the reviews on here, I’m not surprised my customer service has been as bad as it is.
Bought as a birthday present for my…
Bought as a birthday present for my daughter (by request) she loves them.
I have still yet to receive my package…
I have still yet to receive my package they decided to refund me because somethings going on with the shipping but then ignore me.
DPD never delivered my parcel and sent…
DPD never delivered my parcel and sent it back to the company. I have contacted the customer service email twice with no response as I’m now out of pocket with no item
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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