Made By Mitchell Anmeldelser 

Was missing one blursh from a bundle. Contacted customer service, however no response whatsoever. Had issues with the brand before regarding customer service and I'm again very disappointed.

I never received my product I ordered it on Dec 9th 2022 (it is now Jan 5 of 2023) I also never got any updates as to where my package might be

I bought the make up case for my daughter for christmas and she absolutely loved it. Thank you

To be honest I was disappointed as I order the trio blush and the trio bronzer. On arrival only 5 items were in the package not 6 and 2 of the 5 were doubles so really only had 3 colours (not 6) I emailed and was just refunded £5 which wasn’t really what I wanted as wanted the 6 colours.

The products I received, I do love. The service however was very poor, I sent many messages and emails to have a different order canceled before it was shipped and none were responded to. So ive paid unnecessary double shipping and weirdly enough I received the second order and have not received the first order. One of my sets also came loose when they were pictured in a nice box but I'm just nit picking now.

Love them! Glittery but wearable, perfect!

I received my order and I am missing the Lonely Hearts Club Six Piece bundle. I also did not receive Toned Up in my Bronzed Blursh bundle instead I got two caramel chizel. I reached out to customer service on Dec 27 and still haven’t heard anything from anyone.

I never received one of the items in my order. I tried on several occasions to contact via a contact form as this was the only option given to contact, I never received a reply.

I ordered an eyeshadow brush set. This never arrived, only the eyeshadow brush bag. I sent several direct messages on Instagram and several emails. I have a whole makeup bag of made by Mitchell products and support this small business but I won’t be buying again. I’ve totally lost £20 that I spent.

Ordered a mini mystery bundle. Came in 3 days. Package was perfect!!

Customer service is absolutely inexistant. I messaged them through TikTok regarding a lipgloss that came broken but they didn’t bother replying at all. I opened a TikTok support ticket but no response from them either. For a brand that is so present on social media I would expect a hell of a lot more

I hate to be a Karen and I would love to give Made by Mitchell a better review as I genuinely love his products and think they’re amazing; I’ve given two stars instead of one purely for the quality of the products I have received. But the customer service has been so appalling that it’s practically non existent, and I’m now thinking that I have been scammed. I have messaged four/five times through the website in the past month but I haven’t received a response, and the chat function on TikTok shop is an automated bot. I ordered a Blursh Bronzed and an eyeliner bundle in the Black Friday sales. The package was delivered on 13th Dec containing only the Blursh, but my delivery email and order status say that both items were delivered. The eyeliner bundle has not arrived separately and as mentioned above, I can not get a single response from Made by Mitchell. It’s so frustrating and I’ve genuinely never known a ‘brand’ to have so little customer service before. Definitely avoid ordering, unless you can somehow find a way to get in touch with them when your items are undelivered.

Do not order from this site, incomplete order sent. Numerous calls and emails send. All ignored!!!

Fantastic high quality brushes extremely soft

Fantastic. My daughter absolutely loved opening this Christmas Day. Thank you

Only received part of the order - tried contacting but no reply!!! Won’t order again

Delivery was fast but missing products.
I emailed about refund or sending out the missing product and still haven’t heard anything back about it.
Disappointed as was a Christmas gift.

Lovely products my daughter is delighted with her gift 💕

Ordered on 3 December colour cases. After 3 weeks I massaged them about the order and they said to check it. After 1.5 week I get massage that they send me back my money. I didn't asked for that. I just wanted the products even if I had to wait longer. Now colour cases are not available anymore and I don't have idea when they're gonna be back in stock.