speedy despatch, very good stock range including hard to find items. My only gripe is no phone line to be able to ask technical details or get a swift resolution in case of issues with delivery. There... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Product has arrived within specified timeframe. unfortunately, it got damaged in transit. Was going to call through to notify but there is no number to call. Instead had to email over..... Repla... Se mere
Virksomheden har svaret
Bead spinner, 13 days after order no sign and no replies to several emails despite despatch being said same day as order. Finally arrived but was not perfect, have had to “butcher” it a bit to spin sm... Se mere
Virksomheden har svaret
Excellent quality disk cutter. I have used this several times already and the cut is precise with little finishing needed. Excellent price too when compared with leading brands. I highly recommend th... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Born in 2015 from a passion for craft and quality, Maddisons of Durham is a small, independent supplier of jewellery-making tools and equipment — trusted by silversmiths, students, and studio makers across the UK. We’re a close-knit team (humans, dogs, and one endlessly curious Bengal cat), dedicated to offering friendly, down-to-earth service with a personal touch. Everything we stock is carefully handpicked with makers in mind — from trusted staples like Durston, ImpressArt, and Beadsmith to specialist gems such as Thompson Enamels, GreenLion tools, and the complete Fretz collection. We work hard to match big-brand prices wherever possible, so you can invest in top-quality tools without stretching your budget. Whether you’re just starting out or deep into your making journey, we’re here to help you find the right tools for the job.
Kontaktoplysninger
Unit 6 Newport Way, Cannon Park, TS1 5JW, Middlesbrough, Storbritannien
- 01642 058107
- info@maddisonsofdurham.co.uk
- maddisonsofdurham.co.uk
4,0
God
285 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good service .Pleased with the
Very good service .Pleased with the
item purched .
In my case a telephone number would
have been a great help.
11. august 2022
Besvarelse fra Maddisons of Durham
Good morning,
Thank you so much for the feedback. Let me know if we can be of any further help.
Kind regards,
Hannah
Arrived the next day
Arrived the next day. Well packed and exactly what I ordered.
Best price i could find too.
11. august 2022
Besvarelse fra Maddisons of Durham
Good morning,
Many thanks for your custom. Let me know if you need anything else.
Kind regards,
Hannah
I came across the company by accident
I came across the company by accident, they had what I wanted and at a great price. I placed my order and it arrived the following day. Brilliant service!!!
11. august 2022
Besvarelse fra Maddisons of Durham
Good morning,
Thank you for taking the time to leave us a review. Let me know if you need anything else. :)
Kind regards,
Hannah
Fast delivery
Fast delivery, well packed, and very good products with a attractive prices.
Recommend and will buy again in a near future.
10. august 2022
Quick service
Quick service, Item correct for my watch. Quickly fitted.
New life in a old watch.
1. august 2022
The watch strap fitted perfectly on the…
The watch strap fitted perfectly on the Casio wrist watch. It looks exactly like the one that came with the watch.
I therefore recommend this to any intending buyer.
Also, the item was delivered on time.
The only down side is that it is quite expensive. Because the price of the Casio wrist watch is about £26.
I suggest a competitive review of the price and courier fee.
Thank you.
20. juli 2022
a fair purchase price, shame about the postage fee or a gram in weight if that
a fair purchase price, but the cost of postage for a gram in weight I think is a bit of a joke. no need to charge so much.
13. juli 2022
Besvarelse fra Maddisons of Durham
Good morning,
Thank you for the feedback! It's much appreciated. Let me know if we can be of any further help.
Kind regards,
Hannah
Oder was delivered very quickly
12. juli 2022
Besvarelse fra Maddisons of Durham
Good morning,
Thank you so much for the feedback. Let me know if we can be of any further help.
Kind regards,
Hannah
Second time I have ordered for…
Second time I have ordered for Maddison’s, both time received the items very quickly, very well packaged, good choice as well
11. juli 2022
Excellent service and products
11. juli 2022
10 pound dividers
Order some dividers were very cheap, around 10 pounds and i wasn’t expecting much from them. They arrived in 2 days and they are better then my starrett dividers which cost around 60 pounds!
Very impressed
9. juli 2022
First class service all round
First class service all round, will be using again soon. Thank you
8. juli 2022
I ordered a range of soldering tools
I ordered a range of soldering tools, very good value for money & prompt delivery. Will be shopping with you again, thanks.
8. juli 2022
Uopfordret anmeldelse
Besvarelse fra Maddisons of Durham
Good morning,
Thank you for the feedback! It's much appreciated. Let me know if we can be of any further help.
Kind regards,
Hannah
Uncontactable when there is a problem.
I ordered a pin pusher tool, but what arrived was only the holder and not the pins. Maddison’s don’t have a customer phone number, so I’ve messaged them twice since my order arrived to no response.
Maddison’s got in touch after seeing my comment on Trust pilot and have sent me a replacement tool (which is clearly appreciated).
I would suggest that they investigate why messages are not getting through, or even better pop a phone number on the website so that you can speak to a real person if there’s a problem.
8. juli 2022
Besvarelse fra Maddisons of Durham
Many thanks for your custom! :) Let me know if we can help further.
Hannah
Besvarelse fra Maddisons of Durham
Many thanks for your custom! :) Let me know if we can help further.
Hannah
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.