It was an amazing experience!! Albert was super helpful and I found a beautiful dress for my mother for my wedding! I Will be back for another dress soon!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I reached out asking if they had a specific dress that my daughter was obsessed with. They got back to me on their day off and went out of their way to help. I had contacted about 5 other stores and... Se mere
Virksomheden har svaret
I have been searching for a dress for myself for my daughter’s Sweet 15 with zero luck. That was until today. Today I was dress shopping with my youngest daughter and we walked into Madame Bridal. The... Se mere
Virksomheden har svaret
Received the wrong dress, would make me email them instead of dealing with it over the phone, had to pay to return it, never got refunded for the dress or the overnight shipping. Almost $600 down the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Kontaktoplysninger
Congress Avenue 801, 33426, Boynton Beach, USA
- madamebridal.com
4,1
God
523 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Christine Wu silver wedding dress
I absolutely love love my dress! It’s better than than I expected!
14. august 2025
Besvarelse fra Madame Bridal
Thank you so much for ordering this evening dress which is interchangeable for a wedding dress from Madame Bridal. The gathered cutout back and the illusion bodice creates a stunning look for this Christina Wu dress.
We hope your wedding is filled with joy and great memories.
I reached out online to Simon at Madame…
I reached out online to Simon at Madame Bridal to help with an urgent request.
How wonderful to reach a real, kind and informed person to solve my dilemma.
20. august 2025
Uopfordret anmeldelse
Besvarelse fra Madame Bridal
Thank you so much for reaching out to Madame Bridal about. I am delighted things worked out for the best with your daughter's Willowby wedding dress.
How do I even start
How do I even start? I was looking for a specific Sherri Hill dress that came out 3 seasons ago. I couldn’t find the dress ANYWHERE. I called over 30 different stores asking if they had the dress and not one did, until I called Madame Bridal. They let me know that they had the dress I had been looking for, exact size and color I needed. My only issue was that I’m all the way in Virginia, or so I thought that would be an issue. Over at Madame Bridal they let me know that they could ship me the dress straight from their store. They sent me the link to buy it and the transaction went smoothly. They said I’d get my dress in approximately 10 days, but it ACTUALLY came in just 5 days!! Everything was in perfect condition and I’m IN LOVE with my dress! Thank you so much Madame Bridal!!
20. august 2025
Uopfordret anmeldelse
Besvarelse fra Madame Bridal
Dear Malaynah, thank you so very much for ordering Sherri Hill flutter skirt prom adress from Madame Bridal. We hope the beginning of the prom season will be memorable and filled with happiness and good times.
Excellent prices and service
My wife purchased her Mother of the Bride dress from Madame Bridal. It had to be ordered, and Brad told me it could take up to a month. We got it in 8 days. Great communication, great prices, and good follow-through. Can’t ask for more than that! Thank you.
9. august 2025
Uopfordret anmeldelse
Besvarelse fra Madame Bridal
Hi Bill, thank you so much for ordering your wife's Mori Lee MGNY Short Sleeve Mother of the Bride Dress from Madame Bridal. We hope this marriage will be filled with joy, love and wonderful memories.
I had the best customer service help…
I had the best customer service help from Madame Bridal. Marji and Simon are amazing. They assured me that they had the dress and said when I would receive it. It all came true. They have earned my business for sure!
11. august 2025
Besvarelse fra Madame Bridal
Hi Rohanda, thank you so much for ordering your Sherri Hill Cap Sleeve Ruffle Skirt Prom Dress from Madame Bridal. We hope this prom and homecoming season is filled with joy and good memories.
Excellent service
Excellent service. Ordered a Mother of the bride dress and received in 2 days. Very helpful and professional. I would highly recommend this company.
6. august 2025
Besvarelse fra Madame Bridal
Thank you so much for ordering your mother of the bride order from Madame Bridal. We are delighted that you are happy with your halter neckline champagne dress and we hope the wedding is filled with joy and happiness.
Love my mother of the groom dress
Love my mother of the groom dress. Madame Bridal was easy to communicate with during the ordering process. The dress was cheaper than other sites as well.
29. april 2025
Besvarelse fra Madame Bridal
Thank you so much for ordering your mother the groom's dress from Madame Bridal. We are delighted you are happy with our customer service and on time delivery. We hope your son and the future daughter in law have a wonderful wedding, full of joy and good times.
I have not received my package
I have not received my package. I have not even received a working tracking number.
28. juli 2025
Besvarelse fra Madame Bridal
Thank you so much for your concern. Your dress was delivered on Jully/31/2025 and signed by you.
Please see UPS proof of delivery.
Your shipment
1Z99V46V4245147753
Your shipment
1Z99V46V4245147753
Delivered On
Thursday, July 31 at 3:04 P.M. at Residential
Delivered To
WHEELING, WV US
Awful Experience
Your site needs to be clear on Returns and Exchanges. Your site offers exchanges, it’s clearly stated. Then after the purchase is made you refuse all exchanges and returns. You’ve scammed me out of $999.00. I have a dress I want to return to your store. The dress is not as described in your text message to me. I said I needed a light weight dress as I did not want a warm heavy dress. The dress is heavy and warm. No where on your site does it state “We do not accept Returns in any form.” I’ve learned from a little research I’m not the only customer you’ve done this too. Seems many customers have been duped out of their money. Unfortunately I learned the hard way. I run a small business and would never do this to my customers. In my business we always allow returns and have kept our reputation and our customers for over 3 decades.
5. august 2025
Besvarelse fra Madame Bridal
Thank you for your feedback. We're truly sorry to hear that your experience did not meet your expectations.
We understand how frustrating it must be to receive an item that doesn’t feel right for your needs, especially after you specifically requested something lightweight. We do our best to describe our products as accurately as possible and are genuinely sorry to hear that the dress did not meet your expectations.
Regarding our return and exchange policy, we sincerely apologize for any confusion. Our policy is outlined on our website, but we appreciate your point that this may not have been clear enough and are actively reviewing how it is communicated to prevent future misunderstandings.
While our standard policy does not allow for returns or exchanges, we always want to work toward a fair resolution. We’d be happy to discuss your particular situation further and see what we can do to make this right. Please feel free to reach out to us directly at [support email or phone number].
We value our customers’ trust deeply and never take feedback like yours lightly. Your experience helps us do better.
Sincerely
Great experience
Ordered the dress and received in 3 days. Easy and I love the dress. The selections are amazing!
30. juli 2025
Besvarelse fra Madame Bridal
Thank you so much for ordering your champagne designer mother of the bride and groom dress from Madame Bridal. We hope this wedding is filled with joy and good times.
beautiful dress
it was so beautiful for prom. got so many compliments and the company is so communicative making you feel 100% comfortable in your purchase.
24. april 2025
Besvarelse fra Madame Bridal
Thank you so much for ordering your Basque Waist Illusion Bodice Prom Dress from Madame Bridal. We hope you had a wonderful prom party.
Saved Sweet 16
Searched high and low for the dress my daughter wanted for her sweet 16. Was finally able to find it in her size and in stock at Madame. I was worried about shipping times however they went above and beyond with their efficiency of the whole process. Received in under a week across the country and in pristine condition.
17. april 2025
Besvarelse fra Madame Bridal
Thank you so much for ordering your basque waist sweet 16 dress from Madame Bridal. We hope your sweet sixteen celebration is filled with joy and good memories.
Besvarelse fra Madame Bridal
Thank you so much for ordering the Marsoni MV1008 Side Pockets Beaded Bodice Dress mother of the bride dress from Madame Bridal. We hope you have a wonderful time wearing this stunning mother's outfit.
Beautiful dress and great customer…
Beautiful dress and great customer service! Thank you!
18. juli 2025
Besvarelse fra Madame Bridal
Hi Alina, thank you so much for ordering your Christina Wu 17823 Illusion Sleeve Lace Bodice Dress from Madame Bridal. We hope you have a delightful time at the wedding.
My experience was fine until after I…
My experience was fine until after I received the dress, I took my measurments before I ordered the dress & ordered accordingly, but the dress was much smaller than my measurements & when I sent messages no one ever replied & I was only given 3 days for return or exchange, so now I am stuck with a $1200 dress that I can't wear!!!
17. juli 2025
Besvarelse fra Madame Bridal
We regret your experince. Thousands of our customers use the same size chart.
LOVE IT!
I received my product in less than a week of placing my order and it looks EXACTLY how I expected. I was hesitant to make such a big purchase online, but so glad I found a TikTok review of this store that helped me to make a decision.
11. juli 2025
Besvarelse fra Madame Bridal
Thank you so much for your Scoop Neck Off-The-Shoulder Bridal Gown order from Madame Bridal. We hope this wedding dress brings joy and love to your special day.
What a great experience
What a great experience. Simon helped me order a gown on-line and it was delivered very quickly to my home. The dress was beautiful but it was not flattering for my figure. I was able to send it back and will put the credit towards something else… they carry a variety of designers and are so helpful. Excellent customer service.
25. juni 2025
Besvarelse fra Madame Bridal
Thank you so much Sheryl. We would be happy to exchange your Andrea And Leo Floral Off The Shoulder dress complimented with a layered skirt with another one of our existing store inventory.
Besvarelse fra Madame Bridal
Thank you so much for ordering your Sherri Hill dress from Madame Bridal.
Best team ever
Thank you for being on the ball, and good response to my phone call. I did have to wait a little for the dress
but it made it with time to spare.
9. juni 2025
Besvarelse fra Madame Bridal
Thank you so much for ordering your MGNY mother of the bride dress from Madame Bridal.
Madame Bridal is phenomenal!
Madame Bridal is wonderful! I wanted a Mother of the Groom dress and could not find a bridal store who could get it for me in time. Madame Bridal was able to order it for me and have it mailed directly to me in time for the wedding! I recommend you deal with this bridal store!
8. marts 2025
Besvarelse fra Madame Bridal
Thank you so much for ordering your flutter sleeve mother of the groom dress from Madame Bridal. We hope your son and future daughter in law's wedding is filled with joy and everlasting love.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.