AVOID THIS COMPANY macerator worked ok for 18 months then earth leakage tripped all my electrics . 3 year warranty a complete misnomer . Sent 4 e mails made a number of calls where false promises made... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The pump did arrive but not next day, if ordered before 2pm, it was & should have - arrived after 2days. No delivery information was sent, as in carrier/when it would be delivered. The company was imp... Se mere
I was impressed with the service. It became obvious to the plumber who was installing the device that it was faulty but once he detailed his installation to your technical team a new saniwaste was po... Se mere
I ordered the macerator on Thursday just missing the next day cut off which was ok. However there it did not arrive on Saturday and I was forced to contact you to find out what happened. I was then to... Se mere
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Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Very efficient with next day delivery.
Deliver a complete different product to…
Deliver a complete different product to what we ordered! Doesn't answer the phone! Bogus company
Go somewhere else
Trying to return a faulty pump under warranty. After calling Aftersales was told I had to e mail. This was ignored and after chasing numerous times was given an address to return it to. The parcel was returned back to me with a message attached to the parcel saying ‘business closed’. Still ignoring my e mails asking for confirmation of their returns address so can only assume they are no longer in business. Still taking orders on the website though.
Good service.
First delivery was damaged ( this can happen ). Next day delivery was all good. I was kept up to date with deliveries all the time, very good service. Only problem was phoning number, London number was answer phone.
Pump dies the job
Pump dies the job. Came next day delivery. Cannit ask fir more. Good price
Happy man
Arrived on time, well packaged, all necessary items were in box for the install, works fine, no leaks etc,
very, very happy.
It is bad supply eight days a go I…
It is bad supply eight days a go I bought the maserator till now I haven't received the dilivery I don't want it now I ring coustomer services and that was on Tuesday and he told me is with parcel force till than 4days till I haven't got dilivery bad company.
Replacement unit
Great unit and easy to install, only comment connection from unit to wc,pan is to smooth as compared to saniflows would recommend to have internal sleave to be ruff to allow better grip to wc pan outlet. would use this unit again thanks.
I’ve received my macerate & toilet
I’ve received my macerate & toilet, which was very prompt but I think it would be helpful to have a email when your order is out for delivery as unfortunately I was out on the delivery day , I asked the driver to leave it behind my car , but if I had known the delivery was coming I would have been available to receive it
What I ordered didn’t come for nearly a…
What I ordered didn’t come for nearly a week. When it said that if I order by 2pm that day it would be delivered the next day. And it came in 2 parcels on different days. Nobody rang me to let me know. I arranged for a plumber which turned up but I had no toilet for him to put in. So cost me money.
Mr Brown
Mr Brown
Waltham Abbey.
The macerator didn’t work from the box when received. Which was very frustrating and time wasting
I was disappointed that the unit I…
I was disappointed that the unit I purchased appeared to be described as a Saniflow unit. When I got the item it was not at all Saniflow but a copy unit.
When I question the company they said their unit is the equivalent of the Saniflow.
Bit misleading and I had no time to return the unit so had to use it reluctantly. Absolutely fine if you're looking for an equivalent but not if you specified Saniflow to your client.
Sent wrong item
Sent wrong item. Needed unit urgently so a real pain since when i contacted them they said out of stock.
FRAUD COMPANY DO NOT GO NEAR
FRAUD COMPANY DO NOT GO NEAR
I never threatened anyone this company is a fraud firm .You pay for good they will mess you around indefinitely.. And I have never sent emails to them this is an example of the sort of company that they are... Deceitful and untrustworthy. Read other reviews on them before you buy... Avoid them.

Besvarelse fra Online Plumbing Suppliers
Wrong pump delivered
Wrong pump delivered, not once,.but twice.
Now stating that they do not have the pumps that they are still selling on the website.
Ordered a specific model
Ordered a specific model, a different one arrived, they informed me the one I ordered and paid for isn't in stock until next month. The one that arrived did fit but clearly a cheaper model than what I ordered. 3 months later and it broke down, the nut that secures the fan had come loose. I repaired it by simply screwing it back on securely. 3 months later and now it has completely stopped working. Disgraceful service and quality. Would not recommend to anyone.
Do not use!!
Ordered a pump on Sunday due to be delivered Tuesday. Called Monday to check, was told it would be out for delivery Tuesday. Called three times for an update, last time I called at 4.40pm to be told it was cancelled but no correspondence received. No apology just got told there couldn’t employ any staff to contact customers
The delivery let them down typicall…
The delivery let them down typicall parcel farce otherwise the company did what it says on the tin
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.




