LuxuryTrainTickets.com Anmeldelser 

286
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TrustScore 5 ud af 5

4,9

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

My British Pullman experience was wonderful from start to finish. Booking my journey with LuxuryTrainTickets.com was the cherry on the sundae. All my questions were answered promptly and complete inst... Se mere

Bedømt til 5 ud af 5 stjerner

We recently embarked on the British Pullman to take part in the Murder Mystery Experience. We were welcomed with a drink in the Pullman Lounge before being shown to our cabin. The staff, who we... Se mere

Bedømt til 5 ud af 5 stjerner

This was our first experience on a Pullman train. And it was a luxury experience for sure. Booking was easy and seamless via Luxury Train Tickets who sorted out all our needs and kept us fully... Se mere

Bedømt til 5 ud af 5 stjerner

I will not hesitate in the future to book another trip with Luxury Train Tickets. They are very professional and assist in handling all the details no matter how small! Thank you to Carol and the wh... Se mere

Virksomhedsoplysninger

  1. Rejsearrangør

Oplysningerne kommer fra forskellige eksterne kilder

The pinnacle of luxury train travel across the UK & beyond. Experience exquisite journeys by rail aboard some of the most famous and luxurious trains in the world.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

286 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(286)

31 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

We have just returned from Venice…

We have just returned from Venice travelling on the Orient Express both ways; it was wonderful. Booking was via Luxury Train Tickets and throughout the team there were wonderful Helpful and all times and almost instant in any response, they also added advice on hotels and trips and again the advice was excellent and accurate. Without doubt would use them again. Thnks the excellent service.

28. september 2023
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Bedømt til 5 ud af 5 stjerner

Fantastic experience on Belmond train

Fantastic experience on Belmond train. Our train set off from Victoria Station, traveling through the countryside on our way to Chichester. We had a superb five course brunch for which I would give 5*. We saw a performance of The Sound of Music which was lovely followed by a champagne reception attended by some of the cast. On our return journey we have another 5* evening meal accompanied with wine which was excellent. I cannot recommend this trip highly enough, it was organized so well from beginning to end and the staff could not have been more helpful. We will definitely be organizing another trip in due course.

2. august 2023
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Bedømt til 5 ud af 5 stjerner

Beautiful train and we were superbly…

Beautiful train and we were superbly looked after with brunch followed by a smooth transfer to the theatre. The journey back was just as good with another fabulous meal. All in all an amazing experience. Would highly recommend.

2. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A day to remember

What a fantastic day! We were treated like royalty from the moment we arrived at Victoria to board the British Pullman. The train is stunning and the height of luxury, the food was amazing and the service exceptional. Mitch and Andy looked after us and nothing was too much trouble, they were attentive and professional but so funny and friendly too. The coach transfers were well organised and we had a wonderful day at Blenheim.
I would recommend this trip to anyone and must say that the staff at Luxurytraintickets.com made the booking process so easy and accommodated all my requests efficiently making them a pleasure to deal with. If you’re looking for the ultimate experience then this is for you.

9. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Seven Stars!

Great communication, fair pricing and an utterly spectacular experience. Our day on The British Pullman was a memory to cherish in every respect. Seven stars wouldn't be too many. Totally wonderful!

2. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A truly wonderful day…

Thankyou to all for a wonderful day yesterday, the weather was appalling but the day was a success regardless and we had an amazing time. Buying the trip & receiving the tickets all went smoothly.

A lovely welcome at Victoria with singing and a friendly greeting. Once at our carriage a great service throughout, Mitch and Andy were amazing and entertaining, the beautiful food and drink served with not only a smile but always keeping us laughing. Nothing was too much trouble.
A beautiful train, even the toilet a feast for the eyes.

Arrival at Chichester and coach to Goodwood with kind, friendly staff.
And the return journey the same.

Thankyou all for giving us a day to remember. We look forward to future trips with you

5. august 2023
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Bedømt til 5 ud af 5 stjerner

Perfect celebration

We have just returned from our trip on the British Pullman. What a wonderful way to celebrate our 3"big" birthdays! The opulence of the carriages, the attention to detail and perfect service from our stewards James and Josie, the exquisite food and accompanying wines and champagne....all contributed to making it an amazing, unforgettable experience. Highly recommended

2. august 2023
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Bedømt til 5 ud af 5 stjerner

Great lunch and service on the move

Polite, courteous and professional staff at all stages throughout the journey. With the musicians and magician most entertaining.
We enjoyed the meal and wine in very comfortable surroundings…. Hope I’m on the right track!,!

8. juli 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

It was pure luxury

It was pure luxury. The staff were lovely and it was nice to talk with the other guests. The meals were fantastic and the bubbly kept flowing! The actors were so believable and it was great fun to try and work out who did it! We had time to talk to each other and gaze out at the wonderful countryside. It was so nice to just relax and do something different.

22. juni 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Trip to Bath

Trip to Bath

I booked the day trip to Bath as a 40th wedding anniversary present to my sister and brother-in law. A few minutes into our journey we were asked if we would swap with a family who were on a coupe as one of them was claustrophobic. I was so glad we said yes as it made the journey even more special. The whole experience and ambience was everything we were told it would be. The staff go above and beyond and we were treated like royalty. We had never been to Bath before and I would certainly go back.

I loved the whole experience that I’m putting a trip to Highclere Castle on my list of things to do, hopefully next year.

28. juni 2023
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Bedømt til 5 ud af 5 stjerner

Highclere Castle. Treated like Royalty there and back

What a truly wonderful experience. From arrival at Victoria with complimentary soft drinks to the greeting on the train by the stewards and stewardess. Adam our train manager greeted us all and checked we were happy. The staff in our carriage couldn't have done anything more to make our experience excellent. The food was excellent for brunch & dinner.
I would say it could have been explained more clearly the significance of the ticket number on our tables. These denoted which coach number you were on for the excursion and group for the tour of Highclere. Some people thought by jumping on coach 1 you had the 1st tour. Wrong. We're split into smaller manageable groups and do a different circuit around Highclere so you're not on top of each other.
My wife and I will be re booking as it's a wonderful experience and great to be pampered whilst on the train.

7. juni 2023
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Bedømt til 5 ud af 5 stjerner

Wonderful day

On Saturday 17th June travelled on the Northern Belle from Leeds to Carlisle/Settle. It was a gift from our family for our 70th birthdays. It was a wonderful experience. Excellent in every way. Staff were exceptional, luxury travel, wonderful food and beautiful scenery as well as great entertainment from magician and musicians. Would certainly recommend to family and friends.

17. juni 2023
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Bedømt til 5 ud af 5 stjerner

Truro Review .The service is just as promised with…

The service is just as promised with excellent personal service from all members of staff . The food is something you only dream of and the whole atmosphere ensures that this trip is a memorable occasion. The contact I have had from the backroom staff has also been great .Helpful and prompt advice and replies to emails .

3. juni 2023
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Orient Express - think again

I wish I could write a review better than this as Lucy was great in contacting and went the extra mile for us to spend a night on the Orient Express. Unfortunately the Orient Express is not all is it cracked up to be with the added problem that it would not go directly to Rome as the line was being overhauled, not the fault of the company though (had to be diverted to Florence to wait for 2 hours with no seating arrangements before being boarded onto a Club class train to Rome!! We were taken to our apartment in Rome by courtesy car and were given a cancellation and re-book option, but that was not an option for us as we had booked pre and post stays). HOWEVER their brief states that your journey will take you through the wonderful sights of the Swiss countryside - we went through in the dark!!! One meal was not up to standard together with a food dislike request faux pas was not acceptable. Even though the staff on board were attentive IT IS DEFINITELY NOT WORTH THE MONEY. Think twice before booking, if you are OK with spending time in a cabin in which you cannot swing a cat and no private loo then go ahead.

28. april 2023
Uopfordret anmeldelse
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Besvarelse fra LuxuryTrainTickets.com

Dear Carol,

Thank you for your feedback, it's always good to hear back from customers whether it's positive or whether there are points we can work on.

Firstly, I would like to say sorry, it's not good to hear that you didn't enjoy your journey. Taking into consideration the rearrangements, I know these were not ideal but due to line work, they couldn't be avoided. I understand you were aware of much of this before you travelled and were offered a full refund at that point should you not be happy to travel considering the new programme.

In respect to your meals, I will take this up with the train manager, if you could let us know in more detail, please email me directly darren@luxurytraintickets.com.

I understand your comments in respect to the cabins, the cabin you booked was one of the historic cabins, these are in-keeping with the original Orient-Express experience and are twin berth with a vanity sink but no toilet. They are small but they are authentic and are as they would have been back in the day. There are other cabin options available aboard the train, which do have en-suites and more space you did book the historic cabin which is the smallest but most popular option.

Please contact me on my email above, I would like to discuss your experience further to establish where we can improve our service as a ticketing agency.

Darren

Bedømt til 5 ud af 5 stjerner

Exceptional service start to finish…

Exceptional service start to finish from our contact Lucy Mullins at Luxury Train Journeys.
Lucy ensured that our specific requirements were met and checked back with us before our trip to Edinburgh on the Northern Belle.
We had a fabulous day. We thoroughly enjoyed our visit to Royal Yacht Britannia.
Service, comfort and food all met with our expectation.
We would definitely recommend the company.

20. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

1st class

The whole ambience of your day from the moment you arrive at Victoria Station to the moment you leave the train is truly magical. You are treated by everyone with politeness, respect and thoughtfulness. This was not our first trip and will hopefully not be our last. A special occasion, in this case for us our 40th wedding anniversary, deserves special day and we were not disappointed. Thank you

7. juni 2023
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Bedømt til 5 ud af 5 stjerner

Murder Mystery

We had an amazing day on the Belmond train immersive murder mystery. The 6 course meal was delicious and the service from our carriage team was excellent. All the actors were brilliant fun and got everyone engaged in the plot. Would thoroughly recommend this experience - although not cheap!

5. maj 2023
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Bedømt til 5 ud af 5 stjerner

Unexpected destination and journey with…

Unexpected destination and journey with on-board entertainment. Compatible companions and delicious food. Attentive staff to aid me with mobility issues. Impressive decor and table placings. Enjoyed an extra good view due to the rail strike reducing passing trains!

12. maj 2023
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Bedømt til 5 ud af 5 stjerner

A Day of Period Luxury

Wonderful trip from start to finish in all aspects. Stylish decor, delicious food, excellent service, luxurious travel facilities, beautiful views and lovely period entertainment.

12. maj 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

An amazing experience- well worth the…

An amazing experience- well worth the money for a special occasion. The train journey was beyond my expectations and I was initially reluctant due to financial considerations- but- it m pleased we went forward with it for my partners 60th. The company who arranged this were very efficient and professional.

27. maj 2023
Uopfordret anmeldelse

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