Lux Unique made me a custom corten steel surround for a pond. Really easy from start to finish, good value and great communication from beginning to end. The pond is delivered 'raw' so need to wait a... Se mere
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Se, hvad kunderne siger
Excellent service from start to finish. The order process was simple, I was emailed with drawings and asked for confirmation and or any changes. The lead time was accurate and I was informed when ou... Se mere
Excellent from start to finish. They provide drawings to confirm everything before manufacturing. The product itself which were 8 very large bespoke corten steel planters were really well made, very g... Se mere
Purchased another product from LuxUnique. This time a bespoke 4.5m l water feature /rill. It was a no brainer after the excellent quality 4m & 5m bespoke Corten planters we purchased earlier on in th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business based in Cheshire UK. We offer a range of bespoke steel landscaping products such as planters, raised beds, ponds, retaining wall and garden edging. We supply products to customers all over the UK and work closely with many Garden Designers and Landscape Architects on projects both large and small, offering over 40 years of steel fabrication expertise to create truly bespoke products of exceptional quality.
Kontaktoplysninger
Harbrook House, Wrexham road, CW5 8ND, Nantwich, Storbritannien
- 03333661130
- hello@luxunique.co.uk
- luxunique.co.uk
4,9
Fremragende
247 anmeldelser
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Excellent products and service
Placing an order was very straight forward and I received a prompt reply from Steve. Communication was excellent and details were corrected immediately. The water rill and pond were constructed and delivered within the estimated time frame.The company’s driver helped in unloading and carrying the large rill on site.
I am extremely pleased with the quality and appearance of the rill and pond.and it will be an excellent feature in my garden.
10. november 2023
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review. We realy value customer feedback and pride ourselves on providing a top notch service and product range. I am thrilled you love the rill and pond. We would love to see some photos of the finished installation.
A very, very happy customer.
I recently took delivery of my second cor-ten steel trough from LuxUnique. The help I received from Steven in designing my trough was outstanding and beyond what we have come to expect as the norm today. The trough is incredibly well made, with a perfectly formed top edge and neatly finished welds. I couldn’t be happier. Delivery was on time and the driver very helpful and phoned ahead prior to arrival. An outstanding service with an excellent product.
Phil
6. november 2023
Besvarelse fra Lux Unique Limited
Thank you for your kind review Phil. We are thrilled that you love your new trough and always strive to provide an outstanding product coupled with expecptional customer service. Thank you for your continued support.
Great made to order planters.
Great made to order planters.
Good customer service and communication.
Very happy.
Would use again.
18. oktober 2023
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review Chris. Thank you for your custom and if we can be of assistance in the future do let us know.
Exceptional service. Outstanding Quality.
We were exceptionally pleased to find LuxUnique.
The ability to provide made to measure corten planters was unique to the market and perfect for our requirements with a challenging dimension.
The standard of product is exceptional and the delivery process clear and well communicated.
We can only recommend LuxUnique and as we come to our back garden will be back for more.
Thank you, Simon
25. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for your kind review Simon. We pride ourselves on offering a quality product and service and it is always great to hear from customers. We hope to be able to supply you again in the future.
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review. Customer feedback is incredibly important to us.
Brilliant communication along the…
Brilliant communication along the entire process.
Great product, looks great now and especially when it weathers.
28. august 2023
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled that you love our products and would love to see some photos.
excellent service all round
excellent service from the beginning to the delivery. Ordered a bespoke Corten Stell planter, asked to postpone delivery as I was on holiday and I even got a reply from Emma whilst she was out of office.
5. september 2023
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for your kind words. We are thrilled you love our products and pride ourselves on exceptional customer service. We would love to see some photos.
Excellent product with a great service…
Excellent product with a great service & communications.
30. juli 2023
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. Customer feedback is so important to our business and we are thrilled that you love our products and service. We would love to see some photos.
A very good service from initial email to delivery of items.
Swift response to my initial email. Swift production of quote. Helpful staff.
13. juli 2023
Besvarelse fra Lux Unique Limited
Thank you for your kind words. Customer feedback is so important to our business and we pride ourselves on exceptional products and service. We would love to see some photos.
A company that kept its promises!
The pond is exactly what we expected and the company delivered In exactly the time they promised. No hitches!!
Couldn’t ask for more!
12. juni 2023
Besvarelse fra Lux Unique Limited
Thank you for taking the time to review our products and service. We pride ourselves on going the extra mile with our service and delivering exceptional quality products. We would love to see some photos.
Excellent service
Excellent service - Stephen was very helpful throughout and the product is of excellent quality.
8. juni 2023
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. Feedback is very important to our business as we pride ourselves on exceptional customer service with exceptional products. We would love to see some photos.
Excellent customer service
Excellent customer service, speedy helpful response to enquiries, accommodating for delivery date and of course a beautiful product.
16. maj 2023
Besvarelse fra Lux Unique Limited
Thank you for leaving us such a lovely review. We really pride ourselves on giving our customers an excellent service experience to compliment the exceptional products.
Very happy with my bespoke Corten Steel products from LuxUnique
My experience with LuxUnique has been fantastic from beginning to end and I am thrilled with my finished products.
I ordered some bespoke items in Corten Steel: planters, a retaining wall and a table top. Steve was responsive to my emails, did accurate drawings of my items and listened and solved/ reassured my concerns.
I was super excited to receive my products and delivery was seamless. All items fit together correctly and measurements and angles for the retaining wall were calculated perfectly. The products in 3mm Corten Steel with double fold top are so solid I have no doubt I will be enjoying them for many years to come.
The items arrived black and I am enjoying watching the weathering process.
I cannot recommend Steve and his team more and will definitely use them again for future products.
17. april 2023
Besvarelse fra Lux Unique Limited
Hi Joanne
Thank you so much for taking the time to leave us a review. We are thrilled you love your products. We do strive to provide excellent customer service so are thrilled when we receive comments like this. We would love to see some photos of the products in situ if you have any.
Thank you once again for supporting a small UK business. Feedback like this is so important to us.
Kind regards
Emma
Great service on bespoke items
Clear and informative website backed by very helpful direct advice on bespoke items, both by phone and email. Prompt and accurate invoicing, and delivery a week or so ahead of forecast.
17. april 2023
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. Our reviews really help potential new customers to see what sort of company we are and give a level of confidence if they haven't come across us before. We strive to give an excellent service to all our client and to communicate in the best way for each client. Once again many thanks for taking the time to review us.
We ordered two bespoke water troughs
We ordered two bespoke water troughs, they are great quality. Excellent knowledgeable service, from Emma who was extremely helpful and kindly stored the troughs for us, until we were ready for them. Would highly recommend them to anyone.
16. april 2023
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review Ami. We are very pleased you love the troughs. We do always try to give that level of personal service to our clients and will always do what we can to assist. Thanks again.
Highly recommended
My third order from Luxunique - as always they were super helpful and delivered exactly what I wanted. Highly recommended ⭐️⭐️⭐️⭐️⭐️
21. marts 2023
Besvarelse fra Lux Unique Limited
Thank you for your kind review Charlotte. Glad we could assist you once again and hope to work with you again in the future on any further projects.
Corten steel pond…
Recently commissioned Corten steel pond from LuxUnique and received excellent customer service! Emma was particularly helpful, nothing was too much trouble. Received order on Friday and the workmanship exceeded all expectations. I highly recommend LuxUnique!
10. marts 2023
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for leaving us a review. We really appreciate clients taking time out to provide feedback and we always strive to exceed expectations so are thrilled to hear this. As a small family business feedback means a great deal to us and allows new clients to gain a sense of reassurance from our past clients and give them an idea of what to expect. Thanks again.
Veggie patch
No surprises, goods were delivered in excellent condition on the promised day.
7. marts 2023
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review. We aim to please :)
Besvarelse fra Lux Unique Limited
Thank you so much for taking the time to leave a review. We really appreciate client feedback.
Excellently fabricated including a…
Excellently fabricated including a bespoke special shape. Provided a drawing for review prior to fabrication. Delivered exactly when they said - excellent administration.
7. februar 2023
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a great review. We hope you love your product and thank you for supporting a small UK business.
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