Lux Unique made me a custom corten steel surround for a pond. Really easy from start to finish, good value and great communication from beginning to end. The pond is delivered 'raw' so need to wait a... Se mere
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Se, hvad kunderne siger
Excellent service from start to finish. The order process was simple, I was emailed with drawings and asked for confirmation and or any changes. The lead time was accurate and I was informed when ou... Se mere
Excellent from start to finish. They provide drawings to confirm everything before manufacturing. The product itself which were 8 very large bespoke corten steel planters were really well made, very g... Se mere
Purchased another product from LuxUnique. This time a bespoke 4.5m l water feature /rill. It was a no brainer after the excellent quality 4m & 5m bespoke Corten planters we purchased earlier on in th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business based in Cheshire UK. We offer a range of bespoke steel landscaping products such as planters, raised beds, ponds, retaining wall and garden edging. We supply products to customers all over the UK and work closely with many Garden Designers and Landscape Architects on projects both large and small, offering over 40 years of steel fabrication expertise to create truly bespoke products of exceptional quality.
Kontaktoplysninger
Harbrook House, Wrexham road, CW5 8ND, Nantwich, Storbritannien
- 03333661130
- hello@luxunique.co.uk
- luxunique.co.uk
4,9
Fremragende
247 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
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Perfect
Easy to order exactly what we wanted to fit in our garden, was produced quickly and the communication with regards to the order, lead time and delivery was great
6. december 2022
Great service and communication
12. december 2022
Very Large Corten Planter…
Great ordering process, good price and advice.. Product looks great and delivery was excellent.
23. september 2022
I was looking for a bespoke corten…
I was looking for a bespoke corten steel made to measure raised veg bed. For 1st enquiry these guys we very attention to detail. I felt like they listened to what I wanted. The lead time and communication was great. Delivery was perfect and come well packaged. The product was easy to assemble and strong.
7. november 2022
Fantastic customer experience
I have ordered a couple of bespoke items from LuxUnique, fantastic customer experience and great quality products, no hesitation in recommending.
23. november 2022
Besvarelse fra Lux Unique Limited
Thank you for leaving us a review. We are thrilled that you love the products. We always try to go above and beyond and offer every customer a personal service.
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled that you love the log store.
Highly recommend, excellent quality.
We are delighted with our Colten steel troughs. Communication was excellent throughout and product is of outstanding quality. Would highly recommend.
30. september 2022
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled that you are delighted with your troughs. We always strive to provide excellent customer service to compliment our quality products.
great looking product......
18. oktober 2022
A fantastic little company with quality products
Bought a trio of corten cube wood stores and they were delivered quickly and well packaged. The cubes themselves are solid and very heavy which is just what is required. Best of all they look beautiful. If you are looking for something a little industrial or just a quality metal product that you can stack (and add to) I would fully recommend these. I look forward to watching the colours of the cubes change through the months and also am already planning to buy some more as they look even better than expected. Communication by the company from purchase to delivery was also superb.
7. september 2022
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled you love the log stores. If you have any photos of them you would like to share with us we would appreciate seeing them in situ.
Great service end to end
Great service end to end, from my initial enquiry to receipt of my bespoke shelf.
Would highly recommend.
18. august 2022
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled that you are pleased with your bespoke shelf. We hope to be able to assist you again with future projects.
The chiminea we received from LuxUnique…
The chiminea we received from LuxUnique is beautiful and of the highest quality. We are delighted with the product and I will be recommending this company to everyone I know. Dealing with this company was a pleasure and they exceeded expectations.
15. august 2022
Besvarelse fra Lux Unique Limited
Thank you for taking the time to review our Chiminea. We are thrilled that you love it and hope you enjoy using it for many years to come. We are a small UK business and hugely value feedback from our customers. We always strive to provide the best customer service to match our high quality products.
Excellent level of service and…
Excellent level of service and communication. Great product (water trough).
15. august 2022
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled that you are pleased with your water trough. We always strive to provide an excellent level of customer service to match our high quality products. We hope to be able to assist you on future projects.
What an excellent company
What an excellent company. Their communication throughout my order/decision-making process was second to none, the delivery was smooth and well coordinated, and (best of all) the Corten steel water feature was perfect. I wouldn't hesitate to recommend them again and again
27. juli 2022
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review Helen. We pride ourselves on providing a superior product and personal customer service and are thrilled you love the water feature. Thank you for supporting a small UK business.
After a delayed delivery I’m very happy…
After a delayed delivery I’m very happy with the product.
I’d highly recommend.
Thanks
Steve
STAC Brickwork and Landscaping ltd
14. juni 2022
Besvarelse fra Lux Unique Limited
Hi Steve
We are really pleased that you are happy with the product and would recommend us. We hope to be able to assist you again in the future with any further projects.
We are sorry the items did not arrive on the date planned, due to our courier failing in their obligations for a dedicated day delivery, arrival the following day was not as specified and couriers can be a little unreliable in the current climate which reflects badly on us as a business.
Thrilled you received them the following day and that you are pleased with them.
Kind regards
Emma
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review. We are thrilled that love the products and pride ourselves on our one-to-one customer service, keeping the clients updated throughout the process.
Thank you for supporting a small UK business.
Fantastic support with our order
Fantastic support with our order, from quote to delivery!
I could not be more pleased with the final product, a 1500 x 60 x 60 water feature through - it is absolutely beautiful, a stunning piece of craftsmanship.
Emma ensured it was a perfect experience throughout. Absolutely brilliant!
8. maj 2022
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to review our product and service. We are thrilled that you love the product and have recognised the skill that goes into the fabrication of a quality steel product.
We pride ourselves on excellent one-to-one customer service with all our clients and aim to keep clients updated at each stage of the process to ensure a smooth and efficient experience.
We hope that you enjoy the water trough and thank you for supporting a small UK business.
Absolutely love my bespoke cor ten…
Absolutely love my bespoke cor ten container , it’s a beast and well made. Communication was good throughout and easy to deal with. Would definitely recommend .
24. april 2022
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled you like the planter and are sure it will look amazing in your garden.
Three words to describe this product
Three words to describe this product
Solid, quality and striking!
The service from Lux unique was delightful. Clear and detailed. From delivery to updates on fabrication.
The chimenea is another level above other brands. For one, it’s twice as heavy proving the thickness of the corten is top quality and built to last.
Il be using there products again and highly recommend
23. april 2022
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to review our Chimenea Mike. We are thrilled that you love it. We only fabricate using a minimum of 3mm thick Corten as we wish to provide solid pieces that will last a lifetime. It can be hard for customers to see the difference in quality on a picture so it's nice to hear from someone who has received their product and noted the thickness and weight of the product. We hope you enjoy using the Chimenea for many many years to come.
We wanted something slightly different…
We wanted something slightly different and found Lux Unique on Etsy. The fire pit is great. Exactly as per the pics on the website and was delivered on time.
It’s nice just to look at and when using it as a fire pit, the heat coming off isn’t reduced by the higher sides.
Would highly recommend the fire pit and Lux Unique
12. april 2022
Besvarelse fra Lux Unique Limited
Thank you for taking the time to review our Firepit. We are thrilled you love it. We only use thick steel in our fabrications to ensure the highest quality and strength. Our products are designed to last customers for many many years and we hope you enjoy it.
Corten Steel Planters
Very happy with the quality of the planters. Look fantastic now they have developed some colour. Delivery on time and in good condition. Would recommend.
6. april 2022
Besvarelse fra Lux Unique Limited
Thank you for taking the time to review our Corten planters. Its amazing to watch the orange patina develop over time in your garden. We only use the highest quality genuine Corten steel in our fabrications and at a minimum thickness of 3mm to give them strength and rigidity. They are designed to last many many years and are zero maintenance. We hope you enjoy them.
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