Lux Unique made me a custom corten steel surround for a pond. Really easy from start to finish, good value and great communication from beginning to end. The pond is delivered 'raw' so need to wait a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service from start to finish. The order process was simple, I was emailed with drawings and asked for confirmation and or any changes. The lead time was accurate and I was informed when ou... Se mere
Excellent from start to finish. They provide drawings to confirm everything before manufacturing. The product itself which were 8 very large bespoke corten steel planters were really well made, very g... Se mere
Purchased another product from LuxUnique. This time a bespoke 4.5m l water feature /rill. It was a no brainer after the excellent quality 4m & 5m bespoke Corten planters we purchased earlier on in th... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a family run business based in Cheshire UK. We offer a range of bespoke steel landscaping products such as planters, raised beds, ponds, retaining wall and garden edging. We supply products to customers all over the UK and work closely with many Garden Designers and Landscape Architects on projects both large and small, offering over 40 years of steel fabrication expertise to create truly bespoke products of exceptional quality.
Kontaktoplysninger
Harbrook House, Wrexham road, CW5 8ND, Nantwich, Storbritannien
- 03333661130
- hello@luxunique.co.uk
- luxunique.co.uk
4,9
Fremragende
247 anmeldelser
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Absolutely amazing customer service
Absolutely amazing customer service, patient and fast to respond. I ordered multiple powder coated retaining walls and a planter. Incredibly high quality.
7. november 2024
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients and are thrilled you appreciate the quality of our products and service.
fantastic from start to finish!
everything about my experience from ordering, asking questions about the product, communication, delivery etc was excellent. I love my trough planter and was even more impressed with the quality once I received it. I would highly recommend this company and the owners and plan to order more things in the future.
21. oktober 2024
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients and the recommendation.
Excellent service
Excellent service, clear about delivery and lead-in times. All deadlines met, so efficient and friendly. Bespoke product arrived all as signed off design.
25. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review of our service and product, we really appreciate all the feedback from our clients.
Fairly professional company
Fairly professional company. Efficient & speedy turn around on design & production & delivery.
3. oktober 2024
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave a review of our service and product.
Really impressed by this company
Really impressed by this company, from ordering being so easy, and the borders and planters being terrific quality. They are expensive but the steel is going to last as it’s genuinely 3mm thick. It’s a small company and they couldn’t have been more helpful. The road suddenly became closed on our scheduled delivery day, I emailed on a Sunday they replied on a Sunday and they put it on next day so it arrived before the road shut for two weeks at no extra charge to me. The information on the order is great as they tell you how many kgs they are going to be and how many litres of soil you will need, when they are being custom made. Can’t recommend them more. Thank you Emma and Lux Unique team.
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We are really pleased that appreciate the quality and thickness of our products which are designed to last a lifetime. We always do what we can to provide great customer service and keep clients updated throughout the process.
Great product exactly what l wanted
24. september 2024
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled you like our products.
Good communication
Good communication, clear information and Lux ensure you are ordering exactly what you need. Reasonable turn around time. Very high quality product which will look good and last for ever. Top addition to the garden.
17. september 2024
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. These really help future customers to understand the quality and service they can expect from us.
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We really appreciate the feedback and always strive to go the extra mile for our customers.
Excellent service.
Excellent service from order to delivery. I was kept informed throughout the process. I am very happy with the product.
9. september 2024
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We are thrilled you like our products and were satisfied with our customer service. We do always try to provide excellent levels of service to compliment our products.
Great friendly local service
Great friendly service, Steven & Emma easy to deal with, two large powder coated bespoke planters built to spec.
They look excellent.
Will be ordering more from this reliable local company when we do next phase of the garden revamp.
6. august 2024
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We really appreciate all the feedback from our clients and hope to provide more products to you in the future.
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review - it's really appreciated and we are glad you like our products.
Very helpful staff
2. august 2024
Besvarelse fra Lux Unique Limited
Thank you for your kind review. We really appreciate it :)
Greta products, fantastic service
Fantastic service from start to finish, from the information they gave me about the products at the outset to the communication throughout the whole process, to the delivery. Everything was done efficiently, effectively and with great professionalism. The corten steel planters LuxUnique specifically produced for us are wonderful quality and beautifully made. I wouldn't hesitate to recommend them as a company
31. juli 2024
Besvarelse fra Lux Unique Limited
Thank you for taking the time to review our products and service. We really appreciate it. We are thrilled with your comments and always try to provide a high level of customer service to our clients, to rival our high quality products.
Besvarelse fra Lux Unique Limited
Thank you for taking the time to review our product and leave feedback. If we can help you with any other items do let us know.
Great little Pond
I had done some research for a small Corten steel pond, and lux unique came up tops.
The reason I purchased and I’m glad I did was the little extras such as the built in overflow pipe, and holes for any pond accessories, plus you have the option to have it spray lined.
The pond arrived and looks very well made, and cannot wait for the full patina.
Emma and her team keep you in the loop right the way through the process. I will be back for some other items in the future
25. juli 2024
Uopfordret anmeldelse
Besvarelse fra Lux Unique Limited
Thank you for taking the time to leave us a review. We really appreciate your comments and hope we can assist you in the future with any other items you may require. If you would like to share some photos with us of the pond, we would love to see them.
Fab at bespoke work and customer service
8. juli 2024
Besvarelse fra Lux Unique Limited
Thank you for your review Elizabeth. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Besvarelse fra Lux Unique Limited
Thank you for your review Eileen. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Besvarelse fra Lux Unique Limited
Thank you for your review Christopher. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Excellent product -
Excellent product -
Lead in time a little protracted.
Customer care very good -
1. juli 2024
Besvarelse fra Lux Unique Limited
Thank you for your review Fiona. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
We have noted your comment on the lead time and always try to be as accurate as we can on these but occasionally delays do happen. We will certainly take your comment on board and try to ensure we manage expectations on this front.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
Corten Steel Planter…
A Corten steel planter 2m x 1m x 300mm high. Quality of fabrication and overall finish is very good. All corners fettled and radiused with ground finish. Folds and weld in very good order, dimensions as stated on my order. Online ordering process proved straightforward. Delivery within the pre described 4 week period. Very satisfied.
1. juli 2024
Besvarelse fra Lux Unique Limited
Thank you for your review Neil. We really appreciate the time our clients take to review our products and service. We do pride ourselves on providing and exceptional product, coupled with exceptional service and its great to have your recommendation.
If you would like to share any photos of your Lux Unique products, please feel free to tag us on Insta @luxuniqueuk or email them to us: hello@luxunique.co.uk.
We do love to see the finished gardens.
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