Extremely disengenious and poor experience. Cherrie, whoever you are. Take a hard look at yourself and hang your head shane. Was advised by this lady my order would be replaced as previois one either... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My husband brought me a bracelet quite some time ago and all honesty it is absolutely beautiful. It still shines all now it doesn’t discolour or anything. I know the guy behind the scenes and he is ab... Se mere
Received my order this week, and I love all the sparkly pieces! It’s such nice quality and I’ve gotten so many compliments on the earrings, necklace, and bracelets that I wore. Really impressed by... Se mere
Virksomheden har svaret
I placed an order for two bracelets on 29 August 2026. The stated maximum delivery time was 9 working days, and as I needed the items for an event on 12 September, I emailed Luxsy on 5 Sep... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Luxsy Jewels is a UK based jewellery brand created in late 2019. A modern, luxury and classy jewellery brand that caters for men and women all around the world. We've seen substantial amount of growth over the years as we continue to provide premium quality jewellery at affordable prices. Customer service along with product quality is at our core.
Kontaktoplysninger
Storbritannien
- support@luxsyjewels.com
- luxsyjewels.com
3,2
Middel
396 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 70 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
On my 3rd order now
On my 3rd order now. I wear alot of jewellery and found this site by chance and every piece I have is top quality, stands out, and made to be a signature piece with whatever outfit I wear. Highly recommend Luxsy for their styles and uniqueness at affordable prices
.
4. september 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Thank you so much for your continued support and for taking the time to leave this amazing review! We’re thrilled to hear that you’ve found your perfect pieces with us and that they’re helping you stand out in style. Your recommendation means the world to us, and we can’t wait to serve you again on your next order. 😊💎
Amazing!!!!
Trust me this company is truely truely amazing!!! Amazing customer service! Most importantly the jewelry is outstanding quality!!
1. august 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Hey Veronica,
Thank you so much for your fantastic review! We're thrilled to hear that you had such an amazing experience with our customer service and that you're loving the quality of our jewelry. Your trust and kind words mean everything to us. We look forward to serving you again soon! 🌟💎
Lovely item yet again thanks
4. juli 2024
Besvarelse fra Luxsy Jewels
Hello Julie, Thank you for your lovely review. It's much appreciated! Looking forward to seeing you shop with us again :)
Nice service and beautiful product
Nice service and beautiful product. Definitely recommend :)
20. juli 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Thank you for your fantastic review! We're delighted you enjoyed our service and product. Your recommendation means a lot to us. Looking forward to serving you again! 😊
Besvarelse fra Luxsy Jewels
Hello Lynnie,
Thanks for the lovely review :)
We're pleased you loved your product and the service we provided. Looking forward to seeing you shop with us again soon :)
Great experience
Great experience. Quick communication and quick to respond. Package arrived the next day.
31. maj 2024
Besvarelse fra Luxsy Jewels
Hello Sara,
Great to hear that you had a lovely experience shopping with us. Looking forward to seeing you shop with us again :)
Great customer service
The customer service was really nice. I had a little issue with delivery and they got back to me quickly and sorted the issue.
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Hey Zuriel,
Thanks for taking the time to write us a lovely review. Very pleased that you loved the product and that we could solve the issue you had :)
Besvarelse fra Luxsy Jewels
Thank you so much for taking your time to leave us a lovely review.
We value your feedback. We appreciate your support and hope to serve you again in the future.
Came in about 4 days and the quality…
Came in about 4 days and the quality was amazing . Very affordable , and the product looks exactly like the picture .
5. marts 2024
Besvarelse fra Luxsy Jewels
Thank you for your positive review!
We're delighted to hear that you received your order within 4 days and found the quality amazing.
We strive to offer affordable yet high-quality products.
It's fantastic to know that the product met your expectations and resembled the picture accurately.
We appreciate your support and hope to serve you again in the future!
The product was brilliant
The product was brilliant. I paid extra for next day delivery and it was not posted as I paid for so felt like a waste of money.
3. marts 2024
Besvarelse fra Luxsy Jewels
We're glad to hear that you found the product brilliant.
Your feedback regarding the delivery is valuable to us.
Please do contact us regarding the next-day delivery so we can look into this matter for you. Thank you for bringing this to our attention.
They do not communicate and wil not…
They do not communicate and wil not answer any messages
4. marts 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Could you please provide us with more details?
Your feedback is important to us. Despite our request for further clarification via Trustpilot, we haven't received a response from you.
Please contact us via email so we can assist you and address your concerns promptly. Please reach out to us at your earliest convenience.
Thanks
Amazing items
Amazing customer service an I ordered a tennis bracelet it’s stunning I love it so much. I’ll definitely be returning to purchase more things
14. februar 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Hello Kayleigh,
Thanks for reaching out to us regarding your purchase. We're glad we could help you choose your perfect the perfect product :)
Excellent customer services
Excellent customer services , I had a hic up with my purchase but I had an immediate response to my email and a replacement sent. I will definitely use Luxsy Jewels again.
13. februar 2024
Besvarelse fra Luxsy Jewels
Hello Trudi,
Thank you for your kind review. It's much appreciated. We're glad we could solve your issues and you're pleased with our service. Looking forward to seeing you shop with us again :)
Beautiful ring
3. februar 2024
Besvarelse fra Luxsy Jewels
Hello Satsuskia,
Thanks for leaving a lovely review :) we're glad you loved the ring.
I really love there pieces of jewelry
I really love there pieces of jewelry. I'm definitely ordering again soon. Would highly recommend them!
19. januar 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Hello Scott,
Really appreciate you taking the time to write us a lovely review :)
I had recently purchased the mens…
I had recently purchased the mens ottomen ring. The quality of the product was of high quality and finished to a very high standard. the service and delivery was super fast and and they will always keep you up to date with your with your order etc.. all around they are a very helpful and reliable company ti order from
18. januar 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you love the products and service and that it exceeded your expectations.
We strive to create not just accessories, but meaningful pieces that resonate with our customers on a personal level.
Once again, thank you for choosing to shop with us.
Beautiful cufflinks for myself and…
Beautiful cufflinks for myself and stunning marina ring for my sister! Compliments for both on occasion. Great customer service, super quick delivery and highly
17. januar 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Hello Zak,
Appreciate the kind words and for you taking the time to write us a lovely review.
Absolutely love my bracelet
Absolutely love my bracelet, the shine is unreal and looks so beautiful. There is so much range and always new products being launched. Super fast delivery and great service, will be ordering again!
17. januar 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you love the products and service and that it exceeded your expectations.
We strive to create not just accessories, but meaningful pieces that resonate with our customers on a personal level.
Once again, thank you for choosing to shop with us and for being a part of our community. We look forward to serving you again in the future!
Besvarelse fra Luxsy Jewels
Thank you so much for taking the time to share your positive experience with us on Trustpilot! We're thrilled to hear that you had a great shopping experience with us.
Since making my first order with Luxsy…
Since making my first order with Luxsy Jewels for my beautiful Diana ring, I’ve not been able to stop! I have received so many compliments from friends, family, colleagues and strangers on just how beautiful it is. I have since made numerous orders for earrings, necklaces, rings and pieces for family and the quality is second to none and the prices are so affordable.
16. januar 2024
Uopfordret anmeldelse
Besvarelse fra Luxsy Jewels
Hey Adam,
Thank you so much for taking the time to share your positive experience with us on Trustpilot! We're thrilled to hear that you enjoyed shopping with us and that our products met your expectations. Providing excellent service and high-quality products are our top priorities, and we're delighted to know that we hit the mark for you.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.