I’ve sold with them previously. They were not the brightest people to deal with when it comes to maximizing your profit but the payout was quick. However, the communication was pretty frustrating and... Se mere
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Se, hvad kunderne siger
I sent a few bags here before and they keep telling me it does not pass the authentication process and charging me $450 to get back , when I know this bag is real when I just got it authenticated last... Se mere
I'm based in the US and have made multiple purchases with Luxe Du Jour at this point, even before they opened their Irvine office and have only had good experiences. Their items are priced super compe... Se mere
I can’t rave about LDJ enough. I admit, I am anxious and even reluctant to spend my hard earned money on consignment items, but not when I’m buying from LDJ. I trust their process completely and I’ve... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We are a luxury consignment company offering an incredible selection of pre-loved and professionally authenticated designer handbags, luxury watches, and accessories. We also offer Luxe Bag Rental and Luxe Bag Spa services. You can choose to buy or sell pre-owned purses, rent bags for a short period of time, or send an item to our Luxe Bag Spa to be professionally restored by our in-house experts. At Luxe Du Jour, we help alleviate the impact the fashion industry has on the environment by extending the life of designer bags. Our goal is to help you reduce your carbon footprint and spending when purchasing luxury items.
Kontaktoplysninger
605 5 Avenue Southwest Unit #1010, T2P 3H5, Calgary, Canada
- +1 833-746-7589
- info@ldj.com
- luxedujour.ca
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent Company, Excellent Service
Purchased two handbags from Luxe Du Jour in the past year and had an excellent experience. Handbags are guaranteed authentic which removes the risk of worrying about fakes. Customer service was very responsive and helpful. I connected directly to a person who was able to answer my questions and went above and beyond. Very courteous & professional. My handbags were in excellent condition and prices are very reasonable. I have purchased luxury handbags for years and their prices are better than competitors. Worth visiting their website. Love their backstory! Would purchase from them again, highly recommend!

Besvarelse fra Luxe Du Jour
Nonexistent customer service
As a buyer I had a horrible customer service experience because I was unhappy with the bag that I purchased. “As a curtesy” they offered to consign the bag and take their commission which (assuming it sold) would leave me with 70% of the initial price. That’s predatory! I was considering consigning some of my designer bags with them but now I would rather use any other resale platform than theirs.
Je suis vraiment satisfaite de mon…
Je suis vraiment satisfaite de mon premier achat avec luxe du jour pour mon sac louis vuitton plat , le produit est comme neuve et la livraison a été super rapide trois jours après ma commande ❤️❤️❤️❤️. Merci encore pour l'efficacité, vous venez de gagner une nouvelle cliente
Exceptional Service at Luxe Du Jour!!!!
I bought a Chanel Classic Multicolor Tweed Bag that arrived more beautiful in person!
The service was exceptional from everyone I talked with.
Vivi helped me when I was interested in restoring the inside flap and the leather in the strap.
She explained everything to me and was so nice.
Lana sent me several pictures of the bag and videos.
And so quick to respond to all my concerns.
Erin did a exceptional job at the bag spa.The leather had faded....she matched the color to it's original color.....it was more beautiful in person!!!
It is 20 years old and it looks like it's brand new.....it's unbelievable how Erin matched the color back to it's orginal.
I think it's my favorite Chanel Bag.
She answered all my textes and phone calls right away. The staff are all so professional and knowledgeable.
I received it so fast and the packaging was a 10 out of 10 like the service!
I would definitely recommend Luxe Du Jour!!!💞
LOVE MY NEW BAG!
Luxedujour has been a pleasure to deal with. Customer service was wonderful. I loved that I got a brand new bag, in its original box with the receipt and all other necessary contents for a much lower price! Very happy!! will definitely be buying more from them in the future!
Louis Vuitton charm
My experience with Luxe Du Jour was fantastic. My LV charm was more beautiful than in the picture. They were fast with my order and I received my purchase sooner than anticipated. It was a safe and secure delivery. I would definitely recommend this wonderful establishment to all who love luxury products. Thank you Luxe Du Jour for a positive and enjoyable experience!
I sent a few bags here before and they…
I sent a few bags here before and they keep telling me it does not pass the authentication process and charging me $450 to get back , when I know this bag is real when I just got it authenticated last week . You guys keep scamming people for $450 just to get our bag back . This place is a scam and I will be escalating this further.
They don't honor what they advertise on the website
On their website, it says bag from $500-$2500 the consignment fee is 20%, which is fine. But when I asking for a quote for my like new condition sac de jour baby size (they are selling exact same bag on their website for $2140) they offered me $900. I asked how can be this low they said "for bag under $2000 they ONLY OFFER BUYOUT, so I can't do consignment. I sent a screenshot of their consignment rate from their website then she said "oh we do both buyout and consignment quote so people can choose which one they want". Then I said why you rejected my consignment request then? She said "they only do buyout for my bag". I asked for a reason they didn't provide any.
This practice is so shady and unethical, they are so greedy now, they don't honor what they advertise on their website, they don't give you reason and they know the bag is in very good condition they can sell it for good price but they lowball you and offered only $900 and they can sell it for over $2000.
Please find another store and save your time. I have all the conversations screenshot, I am not lying and I gave proof.

Besvarelse fra Luxe Du Jour
Bag Addicts, Rejoice!
I can’t rave about LDJ enough. I admit, I am anxious and even reluctant to spend my hard earned money on consignment items, but not when I’m buying from LDJ. I trust their process completely and I’ve only ever had positive experiences shopping with them. Their customer service is impeccable, even as they start to scale their business. Also love supporting Canadian female entrepreneurs. I tell all my friends and family about them…no gate keeping! If you’re looking to buy or sell or rent or restore your bags, look no further. Luxe Du Jour does it all.

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THANK YOU LADIES!!!!!!!!!!
I can’t rave enough about my amazing experience with Luxe Du Jour! I had been on an exhausting quest to find a very specific Chanel Mini Rectangle, and after countless searches, I thought I’d never find it but then Luxe Du Jour came to the rescue when I learned about their wishlist form!!!!
From the moment I reached out, their team was nothing short of EXCEPTIONAL. They listened carefully to my request and was able find the exact Chanel Mini Rectangle I had been dreaming of
And here’s the cherry on top – not only did they find the exact item I wanted, but it also came in UNDER MY BUDGET! I couldn’t believe my luck. Luxe Du Jour exceeded all my expectations with their IMPECCABLE service, professionalism, and attention to detail. If you’re looking for luxury items and outstanding service, please reach out to them, I had the joy of working with Tammy! Luxe Du Jour is my new place to go. I am over the moon with my purchase and cannot THANK THEM ENOUGH!
Thank you, Luxe Du Jour! Highly recommended!

Besvarelse fra Luxe Du Jour
Unbelievably low price quote
I sent a request quote a month ago and they didn’t even give me an option of consigning. My purse was priced at 2000 Cad cash out. Their offer expired and i finally did sent another request since im finally ready to let go of my purse. They came back with 1500 cad offer for the same purse. I know they need to make money but this offer is ridiculously low. They’re selling my purse for 2800+ cad on the website so offering me 1500 cad is a joke. I bought a couple of purses from them but they’re only good at that. You treat people like we dont know anything.

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Been a great experience
Been a great experience , Love my heels all set included . Its like shopping at the store but much cheaper. Definitely will shop again .

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Great experience thus far
Great experience thus far. You can tell they take pride in their bags. Definitely will shop again.

Besvarelse fra Luxe Du Jour
Transaction was easy to complete
Transaction was easy to complete. A bit of confusion with layaway plan but toll free phone call cleared it up.

Besvarelse fra Luxe Du Jour
Great experience
Quick shipping, condition of item as stated, and great customer service!
I had a very good service shopping at…
I had a very good service shopping at luxe du jour. My item arrived very quickly and loved the experience. Will definitely shop again :)
It gives me great comfort in knowing…
It gives me great comfort in knowing I'm making purchases that have been authentically certified. I love how they provide so many pictures for an item and close up shots of flaws too. That gives me confident in repurchasing from them every time. Keep it up LDJ!
The transaction was extremely smooth
The transaction was extremely smooth; fast process and delivery. The price is fair. The scarf is exactly as per the description. Will for sure purchase again from Luxe De Jour.

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I’m very pleased and happy with my LV…
I’m very pleased and happy with my LV vintage speedy purchase. It was in great condition and came exactly as described! Shipping was very fast and the price is very reasonable! I’ve purchased from them before and will continue to purchase again!
Great Experiences with Luxe!
The ladies at Luxe du jour are so knowledgeable, professional and quick to respond. They have helped me with multiple purchases and I truly appreciate the team.
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