LUTHER MELBOURNE Anmeldelser 

189
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Disappointing 2026 winter sale - won’t be purchasing anything from here anymore. I paid $69.99 for my trackies and hoodie last year and yet they’re now on sale for $79.99…? Make it make sense. The mar... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I ordered the grey tracksuit for my teenage son, and he loves mooching around the house in it. He says that it feels really soft and comfortable to wear. I was also impressed with the polite service... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Luther customer service was great. Exchanged a pair of trackies and needed them as we were going away and received them the next day. Big shout out to Lucy, she was amazing 👏

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Purchased a hoodie and pant set. When completing my purchase I accidentally put my old address, contacted via email asking to change my address to current address. Lucy replied very quickly and change... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

Welcome to LUTHER Melbourne. Premium Men & Womenswear Designed in Melbourne. Providing quality, affordable streetwear without the unnecessary markups.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

189 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 41 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(189)

35 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

First Class Service

I really can only comment on the ordering and delivery process as the pants I purchased were for a birthday present and the birthday isn’t for another 9 days.
Ordering was effortless and it only took 2 days for delivery. Very impressive!

25. marts 2025
Bedømt til 5 ud af 5 stjerner

Good quality Hoodie lowkey

Good quality Hoodie lowkey, thought i would get scammed or someshit from the previous reviews but I got it in like under a week probably cause I'm from Aus.
Overall good hoodie

26. januar 2025
Bedømt til 1 ud af 5 stjerner

Customer service is awful

I ordered a pair of trackies for my boyfriend for Christmas however they were a size too small. I got in contact with Lucy and she said if we returned them it would be ok and they could send me a store credit to repurchase in the right size. After I sent them back I emailed again asking if they had been received, which they had however Lucy said there was a visible stain on the pants therefore she would not be able to exchange them but could give me a refund. This is all very odd to me as they were only taken out of the package and tried on once and there was no way a stain could’ve gotten on them in that 2 minute period. After requesting a refund and sending 3 more emails following up, I have been completely ghosted. They now have my money and the tracksuit pants. Horrible.

7. januar 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If I could rate this lower than 1 star…

If I could rate this lower than 1 star I would. Poor customer after they sent a parcel to the wrong address, their fault as we have screenshots showing PayPal transactions. It’s their issue and they don’t want to know.
If you value your money don’t bother you’ll lose it.
They are unresponsive and won’t admit they are at fault.

15. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The quality is great and it’s true to…

The quality is great and it’s true to size the joggers are perfect and the bagginess is honestly great so don’t size up because it’s not needed at all.I got both grey and black and it’s simply incredible I would 100% recommend these.The jeans are incredible too slightly too big so I would size down but the quality and look is beautiful I would recommend this and the shipping only took 1 week with great communication by the brand.

7. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

had a great experience with my order

had a great experience with my order. I ordered express and it came in 4 days interstate (to NSW) quality of these clothes is immaculate super comfortable and super warm. I ordered a S and 30’ in the hoodie and trackies and it’s definitely baggy so i don’t recommend sizing up just get your regular size.

28. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible customer service team &…

Terrible customer service team & unresponsive communication. I initially requested an exchange for my order in which the team member Lucy responded very promptly and quick, no issues or anything. I however later emailed Lucy back on 12/11 to change it into a RETURN and shipped the items back.

Once they received the items, Lucy just replied back to my “RETURN” email saying they have received the ones I sent and have shipped out the new sizes on 19/11.

I then immediately told her that I already said I wanted a return instead of an exchange, and under their policy, my items are eligible as it was still within 14 days of the day I received the items (this was a pre-order). I didn’t receive any replies from then I started emailing the sales email & the customer service email etc. any emails i could find yet still no responses. There have been 5 emails sent to them so far.

Not to mention, when I placed the pre-order back in October 7, there was a MONTH delay until the items were shipped out.

Overall, TERRIBLE SERVICE AND OVERPRICED QUALITY.

12. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

These sweatpants are the best…

They came super quick 5 stars I’m happy with my purchase These sweatpants are the best sweatpants I’ve ever own there perfect not to warm and not to cold just right in the middle thanks Lachy for making these there just the perfect track pants for cozy weather and cold days now I got to get the hoodie

5. september 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Refund


Unfortunately the parcel didn't arrive. Something went wrong in the post. In the beginning it was difficult to contact Luther Melbourne. But after a few emails they refund the money.

19. august 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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