LUTHER MELBOURNE Anmeldelser 

Still no item I ordered over a week ago..
not good enough !

Luther customer service was great. Exchanged a pair of trackies and needed them as we were going away and received them the next day. Big shout out to Lucy, she was amazing 👏

Disappointing 2026 winter sale - won’t be purchasing anything from here anymore. I paid $69.99 for my trackies and hoodie last year and yet they’re now on sale for $79.99…? Make it make sense. The mark-up is ridiculous. Isn’t this exactly what Coles and Woolies do?

I ordered the grey tracksuit for my teenage son, and he loves mooching around the house in it. He says that it feels really soft and comfortable to wear.
I was also impressed with the polite service from the sales team and the prompt arrival of the product in good condition.

Everything with the order was fine, and was shipped quickly. The item I ordered was in the wrong size, so I went through the return process. From the UK, they ask £124 for a shipping return, rather than the £20 for the original order shipping costs.

fast delivery

Purchased a hoodie and pant set. When completing my purchase I accidentally put my old address, contacted via email asking to change my address to current address. Lucy replied very quickly and changed it on her end. Thank you so much Lucy!! Your customer service does not go unnoticed.

Vibe clothes

Luther sent me a pair of navy blue tracksuit pants and I couldn't believe my eyes when I saw the legs of the pant lengths off by about 1.5 inches relative to each other! I wish I could attach a photo to show people how poor the product was! It then took them ages to sort the issue out and I still haven't had a resolution. Stay away!

I purchased both the black sweatpants and hoodie and the quality is out of this world! Very soft and thick, it’s a great fit and it holds its shape excellently. It’s thick cotton on the outside and a soft polyester lining on the inside which has been lasting away so far. I am really grateful for this tracksuit, it’s so comfortable and I’ve already gotten so many compliments! they also have great customer service. I emailed asking to change the sweatpants size post order and lucy immediately replied and was very kind doing so :) I ordered them to Ireland and they took about three and a bit weeks including customs, but the wait was definitely worth it. Great company and great clothes and I’m definitely ordering again soon!

Horrible experience with this company. I never received my package that I paid for, and Luther Melbourne would not take responsibility for this and would not refund me. They made the process to receive a refund incredibly difficult. Eventually gave up because going back and forth with them was a waste of my time.

Great quality clothing with fine attention to detail and wonderful fit.

Also, the absolute best customer service I've ever seen. Lucy is the GOAT!

Great clothes, fit well. And very smooth delivery and returns process - staff super communicative and helpful.

Fast delivery times, quality products and great customer service!

I bought a Hoodie and tracksuit pants for my daughter for Christmas and I mistakenly purchased the wrong sized hoodie.

I contacted Luther Melbourne and Lucy responded very quickly, and she happily arranged a free return lable and store credit so we could exchange the item.

On top of this we received a discount code which gave us an extra 10% off!

My daughter loves her clothes, and we are both very happy with the goods and the service we received.

i bought the grey trackies and they’re genuinely the comfiest things i’ve ever worn in my life, so i had to buy the matching hoodie and the shorts too. i actually couldn’t recommend their pieces enough, insane quality!

Lucy was extremely helpful with assisting me with an exchanged. The company really takes care of its customers :) The clothing of this brand is extremely high quality I will be purchasing again!

Absolutely great company. Quality of clothing is amazing. 100% recommend

​I have had an incredibly poor experience with Luther Melbourne. I never received the package I paid for, and the company refuses to take any responsibility.

​Despite contacting them multiple times, they simply shift the blame onto me and expect me to do all the investigation work myself. They never follow up or provide real answers, leaving me frustrated and out of pocket for something I never received.

​It is extremely unprofessional to treat customers this way. I strongly advise everyone to stay away from this business!