This was a great experience. Though the items took a while to get to me, what happened after was great. I ordered 4 bras - large- according to their sizing. They were too big and I asked to return the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cannot fault my experience with this company so far. I ordered 2 of the tank tops in my usual size. When I tried them on they were too small. I emailed the company and received a reply very quickl... Se mere
Ordered 2 pillows, received an email to say order confirmed. Items arrived around 8 days later. Unfortunately, these are no good for anyone built bigger than a child. They as so low your neck has gone... Se mere
When I accidentally ordered the wrong size I sent an email. It was answered promptly offering to replace the items without the need to return. Excellent service!
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered 2 pillows
Ordered 2 pillows, received an email to say order confirmed. Items arrived around 8 days later. Unfortunately, these are no good for anyone built bigger than a child. They as so low your neck has gone from an upward position to a downward one. Definitely need to be at least 3 inches thicker to keep your neck in a horizontal position. Waste of £60 in my opinion
This was a great experience
This was a great experience. Though the items took a while to get to me, what happened after was great. I ordered 4 bras - large- according to their sizing. They were too big and I asked to return them. Instead of just returning them, they said I could keep them (I will donate this high quality item) and they will send a replacement. So good to know they responded and I will get what I want.
Not as advertised. Cheap Chinese imports.
The advertising for this item described it as having the cups sewn in and that it was hemmed at the bottom to help prevent it riding up. Neither were true.
Consequently the cups screw up during washing and don't retain their shape and the hem does ride up and bunch above the waist.
The parcel arrived quite quickly considering it was posted directly from China. arrived directly from China.
They were more expensive than identical items from another company which was similarly did not have the padded bra stitched in and was not hemmed either.
I cannot fault my experience with this…
I cannot fault my experience with this company so far. I ordered 2 of the tank tops in my usual size. When I tried them on they were too small. I emailed the company and received a reply very quickly offering to send me replacements in a larger size free of charge and no need for me to return the ones I had. Many Thanks.
They were very helpful and replaced my…
They were very helpful and replaced my garment without any problem.
Bought 4 tanks from this company
Bought 4 tanks from this company. Really looked forward to receiving them. Was disappointed when they arrived, did not fit smoothly across the top band or at the front of the underarms. Emailed to express my disappointment and asked for a label to return them and to get a refund.
There have not had the decency to reply. Buyer beware if you are considering buying from them. although I would think twice and then twice again
These are very poor quality and fit and…
These are very poor quality and fit and I was refused a refund because that is "outside their refund policy". They offered a 25% refund and "keep or donate" the product. Don't buy from these scammers.
Excellant customer service and product
Lunara Comfort sent me my order and it was way too small...I wrote them and asked them where to send it back. They got right back to me and said for me to keep it and that they would replace it. They continued to ask my size. So I did send back my size and I heard right back from them telling me that it is being processed and when it is ready to ship, they would let me know. The product is really made nice and I cannot wait to get my correct size. I would order from them again. I gave them a 5 star review.
Do not buy from his company
Do not trust this company. The sizing of their tank tops is really small. I contacted them to initiate a return, but my email was ignored. As I had found them on Facebook I thought they were perhaps a fake company so I chalked it up to experience. 3 months later I started to be deluged with promotional emails from them. So I responded and tried again with the return only to be told I was now outside the 60 day return window- despite sending them a copy of my original email. The promotional emails keep coming.
Prompt service. When I accidentally ordered the wrong…
When I accidentally ordered the wrong size I sent an email. It was answered promptly offering to replace the items without the need to return. Excellent service!
Contact through email mail was good…
Contact through email mail was good ,replying quickly, under stood my mail to them ,now fixed my problem
I had an issue with the size
I had an issue with the size, and I emailed them on 8/18/26 and they took care of it in two days!! Very impressive, I deal with customer service on a daily basis, and I wish they would all respond so promptly.
NO REFUNDS, STEER CLEAR
Lunara Comfort took 10 days to send my order, then when the tank tops arrived, I was so disappointed with the quality. No hems, just cut nylon to ravel! Cheap, and uncomfortable. When I requested a refund having spent 90 bucks, I was told that they do not issue refunds for poor quality, and to gift them to a person I care about or charity. I literally laughed out loud!
Very prompt and efficient customer…
Very prompt and efficient customer service
Customer service
When my order arrived I realized that the size was wrong and I emailed the company. They responded within 1 hour and replaced my items with no questions asked. Very happy. The quality of the tanks are amazing
When I received my 2 tanks one of them…
When I received my 2 tanks one of them was the wrong size. I emailed them and they quickly replied and are sending me the correct size. Very satisfied with ease of fixing the problem. Thank you.
I am going to stay factual
I am going to stay factual. This company runs by its own policy of resize or refund but doesn’t comply to UK consumer rights for money back when the item isn’t appropriate for you or isn’t as good a quality as you expected.
They had even led me to the first incorrect size by email. Their email interactions until this point was very warm, engaging & encouraging for me to try another size. Their response when I asked to return the second items arrived on the same day, for a refund, was no, that’s not their policy, gift it to charity.
I feel blind sided, mugged & left out of pocket.
It may or may not be suitable for smaller fronted (cupped) people, that’s not for me to say.
Support service
I found the sizing small and Lunara immediately offered to exchange the size. Thank you
I ordered 4 band-free bra tanks one…
I ordered 4 band-free bra tanks one size up from what i usually wear but unfortunatey they were to big.I contacted lunara and was pleasantly surprized to receive a quick reply and they are now arranging to replace my tanks .so thankyou for your proffessional service.
Help with Lunara return due to wrong size.
I ordered 2 of the Lunara Comfort bra’s. The size I ordered was too larger for me. I contacted the company and they got in touch with me in less than 24 hours. They are replacing the bra’s with the right size and I can keep what I have to donate to someone who they fit. Customer service excellent.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








