Wonderful product, great delivery, and excellent customer service. I have purchased multiple cards from them and the recipients are always so happy to receive them. The most recent card I purchased wa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Same thing with other commenters. My cousin lost her son and I sent a sympathy card and she never got it. It was very important card to send to and it cost me over 25 because I had to pay for a messag... Se mere
I had an outstanding experience with Lovepop, and I especially want to thank Dave for his incredible customer service. He truly live up to the Lovepop Customer Happiness department name. Whe... Se mere
Our Father’s Day cards were so much fun. My son loved picking out the hulk card and playing with it after he gave it to his dad. Love the customization. Customer service was very fast and accommodatin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Kontaktoplysninger
68 Harrison Ave, 02111, Boston, USA
- 888-687-9589
- hello@lovepopcards.com
- lovepopcards.com
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the cards and the customer service…
Love the cards and the customer service is great!
7. december 2025
Besvarelse fra Lovepop Cards
Thank you, Janis! We’re so glad to hear you love the cards and that our team could provide great service. Creating magical moments is what we strive for, and your kind words mean so much to us.
– Lovepop💌
Took too long to reach a living person…
Took too long to reach a living person NO AI very poor service from a machine NO AI
6. december 2025
Besvarelse fra Lovepop Cards
We’re really sorry this experience felt frustrating and impersonal. Creating magical moments means being there for our customers, and we regret that it took too long to connect with a real person. Your feedback is important to us, and we’re sharing it with our team as we work to improve.
– Lovepop💌
I received my order with nothing in the…
I received my order with nothing in the package, I was very disappointed, I did have an excellent customer service rep handle my issue but I was upset that the cards I originally ordered was no longer available. The rep helped me replace cards. Was very caring and concerned
2. december 2025
Besvarelse fra Lovepop Cards
We’re sorry for the disappointment with your original order, though we’re glad to hear our team was able to step in with care and support. While it’s unfortunate the original cards were no longer available, we’re grateful you gave us the chance to help and truly appreciate your kind words about our customer service.
– Lovepop💌
Besvarelse fra Lovepop Cards
Thank you, Brenn! We’re thrilled to hear you love our products. Creating magical moments is at the heart of what we do, and your support makes it all worthwhile!
– Lovepop💌
Besvarelse fra Lovepop Cards
Thank you, Barry! We’re so glad our team could provide friendly, responsive, and helpful service. Creating magical moments includes making every experience delightful, and your kind words mean a lot to us!
– Lovepop💌
I spoke to someone who checked my…Finally someone took care of problem.
I spoke to someone who checked my information and took care of my problem in a satisfactory way. Much better than dealing with email.
2. december 2025
Besvarelse fra Lovepop Cards
We’re so glad to hear this, Cynthia! 😊 Speaking directly and resolving issues quickly is exactly the kind of experience we aim for. Thank you for letting us know we could help make things right.
– Lovepop💌
Besvarelse fra Lovepop Cards
Thank you, Scott! We’re thrilled to hear our customer service made such a great impression. Creating magical moments means being there for our customers, and your kind words mean so much!
– Lovepop💌
My experience was great
My experience was great. Great customer service. This does not reflect on the employee on this particular day, however the price on the card was $I6 but I was charged $19. I looked at my receipt after I left because it sounded off so I went back in and the employee was more than kind to refund the difference. The company needs to change the pricing on the cards to reflect the new higher price difference.
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Lovepop Cards
Thank you for sharing your experience, Meredith! We’re glad our team could quickly assist and resolve the pricing difference for you. Creating magical moments includes making things right when issues arise, and we appreciate your thoughtful feedback.
– Lovepop💌
I have sent these cards for years
I have sent these cards for years, and people love them. The lady who helped me was great, she was patience and very helpful.
26. november 2025
Besvarelse fra Lovepop Cards
Thank you so much, Nancy! We’re thrilled to hear you’ve been sending Lovepop cards for years and that they continue to delight. Creating magical moments is what we love to do, and we’re glad our team could provide helpful and patient support!
– Lovepop💌
Joy and Ces were super helpful
I had a shipping problem and Joy and Ces in customer service jumped in immediately to help! They solved my shipping issue and I'm really happy! That's great customer service! On the day before Thanksgiving, too!
Thanks all!
26. november 2025
Besvarelse fra Lovepop Cards
Thank you, Mary! We’re so glad Joy and Ces could jump in and resolve your shipping issue, especially on the busy day before Thanksgiving! Creating magical moments includes being there when you need us, and your kind words mean so much.
– Lovepop💌
These are the cutest and unique cards
These are the cutest and unique cards. I had a small issue with the delivery of my cards, but their customer service responded fast and had the issue handled the same day. I highly recommend using Lovepop Cards.
26. november 2025
Besvarelse fra Lovepop Cards
Thank you, Shanara! We’re thrilled you love the uniqueness of our cards and that our team could quickly resolve your delivery issue. Creating magical moments is what we aim for, and your recommendation means the world to us!
– Lovepop💌
I love being able to talk with a human…
I love being able to talk with a human person. She was very helpful.Your website is a little confusing. I was not able to return to look at some items that were of interest to me. It would be helpful to have item numbers.
26. november 2025
Besvarelse fra Lovepop Cards
Thank you for your feedback, Sandra! We’re glad you enjoyed speaking with a helpful team member. We appreciate your suggestions about our website and item numbers, creating magical moments includes making the experience smooth and enjoyable, and your input helps us improve!
– Lovepop💌
Issue was resolved quickly.
25. november 2025
Besvarelse fra Lovepop Cards
We’re glad to hear your issue was resolved quickly! ✨ Creating magical moments means being there when you need us, and we’re happy we could help.
– Lovepop💌
There should have been more .
There should have been more of a selection instead of 4 of one that was blah to start with. No greeting inside was a real downer. I expected more for the price and won’t order again.
They looked cheap…very disappointing.
15. november 2025
Besvarelse fra Lovepop Cards
We’re truly sorry to hear your experience was disappointing, Val. Creating magical moments means delivering both quality and delight, and we regret we missed the mark. We’d love the chance to make things right—please reach out to our team at hello@lovepopcards.com
or 888-687-9589 for assistance.
– Lovepop💌
Customer service representative was…
Customer service representative was very helpful and thorough when dealing with problems caused by the website checkout process
23. november 2025
Besvarelse fra Lovepop Cards
We’re glad to hear our team could help and provide thorough support despite the website checkout issues. Creating magical moments means being there when you need us, and we appreciate you sharing your experience!
– Lovepop💌
The woman taking my order was clear
The woman taking my order was clear, friendly, and knew what she was doing
22. november 2025
Besvarelse fra Lovepop Cards
Thank you, Rosemary! We’re so glad your order experience was clear, friendly, and smooth. Creating magical moments includes providing helpful and friendly support, and we appreciate your kind words!
– Lovepop💌
Leila
Leila, the rep I spoke with was very easy to speak with. This is not the first time I reached out to you by phone. I have always been very satisfied with your representatives. Thank you!
22. november 2025
Lost but found
The first card I ordered never arrived at my daughters so I had to reach out to customer service to resend. They resent the order and my daughter loved it.
21. november 2025
I love your company
I love your company. She's did a wonderful job helping me. I send your cards to my friends and they all wait for them. I feel I send them the best cards there is. Thank you so very much.
19. november 2025
Best customer service experience ever
Best customer service experience ever. Mistake was my misunderstanding on prices, and they credited me anyway!!
Not to mention awesome cards
17. november 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.