Wonderful product, great delivery, and excellent customer service. I have purchased multiple cards from them and the recipients are always so happy to receive them. The most recent card I purchased wa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Same thing with other commenters. My cousin lost her son and I sent a sympathy card and she never got it. It was very important card to send to and it cost me over 25 because I had to pay for a messag... Se mere
I had an outstanding experience with Lovepop, and I especially want to thank Dave for his incredible customer service. He truly live up to the Lovepop Customer Happiness department name. Whe... Se mere
Our Father’s Day cards were so much fun. My son loved picking out the hulk card and playing with it after he gave it to his dad. Love the customization. Customer service was very fast and accommodatin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Kontaktoplysninger
68 Harrison Ave, 02111, Boston, USA
- 888-687-9589
- hello@lovepopcards.com
- lovepopcards.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Same thing with other commenters NOT DELIVERED
Same thing with other commenters. My cousin lost her son and I sent a sympathy card and she never got it. It was very important card to send to and it cost me over 25 because I had to pay for a message inside and I paid five for the message 15 for the card and five for shipping so in tax came to 26 $27 and there’s no customer service. Only AI with generic questions. Yes company is poorly ran and just said that it’s probably missing somewhere. Upon trying to track it wants me to download another app to try to track it myself, but it only shows ordered and that’s it and it’s been over two weeks. I’m gonna file a dispute with my bank I think but don’t order.
The Customer service was terrific in…
The Customer service was terrific in responding to my request to replace a card that did not match the quality of the image of the same one on their website. Super fast response and solution-oriented. I greatly appreciated that they sent a replacement card that I could pick from their collection, since I had to mail the card I'd ordered, even if it was not as expected, because Father's Day was around the corner, and I didn't need a duplicate of the same Father's Day card for future years.
I had an outstanding experience with Lovepop Customer Happiness, Dave and Ash
I had an outstanding experience with Lovepop, and I especially want to thank Dave for his incredible customer service. He truly live up to the Lovepop Customer Happiness department name.
When I called the store to ask about a specific product, Dave immediately put my mind at ease. He confirmed that the item I wanted was in stock, made sure I could pick it up right away, and honored the advertised price. His reassurance and attention to detail made the entire process completely stress-free.
What really stood out was how attentive and thoughtful Dave was. He followed up, answered all of my questions, and treated both me and my family with genuine kindness and respect. It's rare to receive customer service that makes you feel so valued.
Ash was also very attentive when my family visited the store.
Thank you, Dave, and thank you, Ash and Lovepop, for making this such a wonderful experience. Because of the outstanding service we received, my family and I will definitely be coming back again and again. Highly recommend!
Wonderful product
Wonderful product, great delivery, and excellent customer service. I have purchased multiple cards from them and the recipients are always so happy to receive them. The most recent card I purchased was for my dad for Father’s Day. The cards are unique and special compared to your average card. Definitely recommend this company!
I have been buying and sending Lovepop…
I have been buying and sending Lovepop cards to my grandchildren for a few years. They are always excited to receive them! They make us smile!
Our Father’s Day cards were so much…
Our Father’s Day cards were so much fun. My son loved picking out the hulk card and playing with it after he gave it to his dad. Love the customization. Customer service was very fast and accommodating.
Don't waste your time, just go with Amazon
Company promises a 3-5 shipping time and I have been waiting for 2 weeks to receive one card for Father's Day. If you want to track your order, they ask for more money to have access to that information. Reach out to customer service and get told that it's a 3 day wait before you can speak to anyone. Try to just cancel the $16 card and am unable to since apparently it got shipped SOMEWHERE but who knows where. I would never recommend this to anyone when you can get something similar off of Amazon for at least half the price and tracking that requires zero extra money.

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Works of Art - Works of the Heart!
I received 2 daisy cards and I love them! They are so beautifully made, I belong to the P.E.O. Sisterhood and our flower is the marguerite - the DAISY! Our two retirees, who I am giving these to, will treasure these works of art - works of the heart! I am very glad to support Vietnamese artists. I will be ordering more Lovepop Cards, for sure! I want some, too!!!

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Excellent customer support!
I had a really great experience with Lovepop's customer service team while dealing with a missing package. They were quick to respond and made the entire process very straightforward and stress free. Shout-out to Dave, who was extremely helpful! He was polite, professional, and kept me in the loop throughout the whole process. I really appreciated the care that he showed with my order, and appreciate the time he took to make sure I walked away satisfied with my order and experience.

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Dave was wonderful to work with
Dave was wonderful to work with. We could not locate an order. I had not received any emails with order verification. He was checking all options to locate. It was done via a Facebook ad on Saturday, June 6. Placed another order with out personalization in case original order shows up. I appreciate his helpfulness and cheerfulness. Dave made me feel like a valued customer. Will definitely be ordering more card from Lovepop in the future!

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Debbie H
Debbie H. helped my friend and I pick out the most perfect cards for Father's Day, a special card for my grandmother on hospice, a thank you card, and more. She was so kind and patient with us. She truly made our night!

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I've purchased several times from this…
I've purchased several times from this company and have always had a seamless experience. The one time a card didn't arrive on time, Dave was attentive and made sure the card made it to its destination asap. I could not be more impressed with the service.

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Great Customer Service
The original order got lost in the mail. Customer service was great and got a replacement to me quickly! Thank you!!

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Creativity and Incredible Customer Service
Their prompt, caring and personal customer service. Wow. Just WOW!

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I ordered a card for my wife for…
I ordered a card for my wife for Mother’s Day. The card never arrived leaving me in a difficult situation. I contacted them and requested a replacement that has still not arrived 9 days later. I definitely will not trust them again.

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So quick and perfectly handled
My card must’ve gotten lost in the mail, so when I reached out they very quickly processed a new order, expedited shipping, and added track tracking so we can make sure it was delivered as soon as possible.

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Customer service is quick and…
Customer service is quick and efficient, coupled with their creative cards makes for a great experience!

Besvarelse fra Lovepop Cards
Dette er Trustpilot
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