Wonderful product, great delivery, and excellent customer service. I have purchased multiple cards from them and the recipients are always so happy to receive them. The most recent card I purchased wa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Same thing with other commenters. My cousin lost her son and I sent a sympathy card and she never got it. It was very important card to send to and it cost me over 25 because I had to pay for a messag... Se mere
I had an outstanding experience with Lovepop, and I especially want to thank Dave for his incredible customer service. He truly live up to the Lovepop Customer Happiness department name. Whe... Se mere
Our Father’s Day cards were so much fun. My son loved picking out the hulk card and playing with it after he gave it to his dad. Love the customization. Customer service was very fast and accommodatin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A Lovepop is more than a card. The intricate 3D paper sculptures are designed by naval engineers on cutting-edge software and then handcrafted in the Asian art form of sliceform kirigami. Whether it’s a wedding or birthday, if you’re saying thanks (for not mentioning that thing that happened in Vegas) or celebrating (a co-worker’s compulsive love of cats), we’ve got you covered.
Kontaktoplysninger
68 Harrison Ave, 02111, Boston, USA
- 888-687-9589
- hello@lovepopcards.com
- lovepopcards.com
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great, responsive customer service!
I had an issue with a card that never arrived due to a shipping mishap. Contacted LovePop and their customer service people responded right away and offered a refund or store credit. Customer service seems often lacking with companies nowadays but not with LovePop which is why I will continue to order their products. Plus, their cards are fun, creative and cool!
18. februar 2026
Besvarelse fra Lovepop Cards
Hi there,
Thank you for the kind words! We are so happy to hear that you find our cards fun, creative, and cool. It is wonderful to know that our team’s responsive customer service and quick solution to your shipping mishap earned your continued support.
–Lovepop 💌
I will give it 1 star for the refund…
I will give it 1 star for the refund although i haven't actually recieved it yet. Ordered a card 1 month ago to be delivered on Feb 13th for Valentines. It never arrived. Thumbs down
17. februar 2026
Uopfordret anmeldelse
Besvarelse fra Lovepop Cards
Hi Todd,
We are truly sorry to hear that your Valentine's card never arrived and for the frustration this has caused. While we are glad we could initiate a refund for you, we want to make sure you receive it and feel supported. Please reach out to our Happiness Team at hello@lovepopcards.com or call (888) 687-9589 so we can look into this further for you.
–Lovepop 💌
It was a amazing Valentine's day gift…
It was a amazing Valentine's day gift for my girlfriend
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Lovepop Cards
Hi Alexis,
We are so happy to hear that your card made for an amazing Valentine's Day gift for your girlfriend! Thank you for choosing us to help celebrate your special day.
–Lovepop 💌
Besvarelse fra Lovepop Cards
Hi Diana,
Thank you so much! We are thrilled to hear that giving our card was an absolute joy and the best fun you've had. Making those moments special is exactly why we do what we do!
–Lovepop 💌
Shipping Scam
Ordered 8 days before valentine's day. They wanted to charge me considerably more to get it shipped early or use the $8 default (On or Before valentine's day). Valentine's dat has come and gone, no card. Its a scam to make you pay more for shipping, and if you don't, they punish you by shipping it late.
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra Lovepop Cards
Hi Jon,
We are truly sorry that your card did not arrive in time for Valentine's Day. Please know that we are committed to our delivery windows and never want a customer to feel "punished" or misled. We would like to make this right; please contact our Happiness Team at hello@lovepopcards.com or call (888) 687-9589 so we can support you.
–Lovepop 💌
A Great Buy
Receipt was timely. Cards easy to figure out how to put together. Cards well made. Made my valentines smile❤️
11. februar 2026
Besvarelse fra Lovepop Cards
Hi Nancy,
Thank you for the lovely feedback! We are so happy to hear that our well-made cards arrived in a timely manner and were easy to put together. Most importantly, we are thrilled that they made your valentines smile! ❤️
–Lovepop 💌
Besvarelse fra Lovepop Cards
Hi Colby,
Thank you for the kind words! We are thrilled to hear that our rep was absolutely wonderful. We take great pride in our team, and we are so glad you had such a positive experience!
–Lovepop 💌
The correct way to do business!
I ordered multiple cards for valentine's day and I received all but one. Lovepop contacted "ME", and stated that they were keeping an eye on my order. I was offered a replacement, even though it clearly wasn't their fault. They are doing business RIGHT!
12. februar 2026
Besvarelse fra Lovepop Cards
Hi Richard,
Thank you for the fantastic feedback! We are so proud to hear that our team was proactive in keeping an eye on your order and offering a replacement. We are thrilled that we could show you the correct way to do business and ensure your Valentine's Day preparations were a success!
–Lovepop 💌
Next-level customer service!
The carrier lost my card (at no fault of Lovepop) and when I contacted customer service, they were immediately responsive, helpful and kind. I am absolutely floored at how wonderful of an experience they made dealing with a negative situation. I absolutely will buy cards from them in the future because of how they treated me.
11. februar 2026
Besvarelse fra Lovepop Cards
Hi Ben,
Thank you for the high praise! We are so glad to hear that our team was immediately responsive, helpful, and kind when your card was lost. It is wonderful to know we could provide next-level customer service and turn a negative situation into a positive experience for you. We look forward to seeing you again!
–Lovepop 💌
Wonderful Customer Service
The customer service was amazing. My package got lost in transit and not only did they give me multiple options for what to do next, but when I selected to have it re-shipped out they also upgraded my shipping for it to arrive (hopefully) on time. It felt like each person I spoke to actually cared about making it right and weren’t just trying to make the problem go away, which is how it feels a lot of other places lately. I normally don’t take the time to write reviews but I felt it was important given how rare of an experience this is these days.
11. februar 2026
Besvarelse fra Lovepop Cards
Hi Samantha,
Thank you so much for taking the time to share this! We are moved to hear that our team made you feel truly cared for. We are so glad we could provide amazing customer service by offering multiple solutions and upgrading your shipping to get your package to you on time.
–Lovepop 💌
Amazing customer service
Love this product so I ordered a card for Valentine's day. The card was stuck in transit and I emailed them and their customer service team was amazing. It wasn't their fault but they sent another one out with expedited shipping. The card arrived by the time I needed it. I will continue using this company as they have my loyalty due to their great product and amazing customer service.
10. februar 2026
Besvarelse fra Lovepop Cards
Hi Chad,
Thank you so much for your loyalty! We are thrilled that our team could provide amazing customer service by sending a replacement with expedited shipping so your card arrived right when you needed it. We are so glad you love the product and we look forward to helping you celebrate again soon!
–Lovepop 💌
Not only are the cards cute and well…
Not only are the cards cute and well made but the customer service is exemplary. I thought my order had gotten lost and contacted them about it. I had chosen the cheaper shipping option so did not have a tracking number. They responded almost immediately and gave me several options, including resending the cards or getting refunded (even though it wasn’t their fault). Above average support and response time. Highly recommend.
10. februar 2026
Besvarelse fra Lovepop Cards
Hi Jen,
Thank you for the high recommendation! We are so pleased to hear that you find our cards cute and well-made and that our team provided exemplary, above-average support. We are glad we could offer immediate solutions and several options to ensure you were taken care of!
–Lovepop 💌
Ordered on February 27th for…
Ordered on January 27th for Valentine’s Day.
Response said will ship in a “jiffy” I guess 2 days is the definition of Jiffy. Shipped via DHL who transferred to USPS. Stuck in regional facility now for 6 days says in transit. Contacted happiness email. Team gave me an option ship a new product or refund. I chose new product if they could ship overnight or refund is they chose to credit. The response email said we will get back to you but give us 3 days. On day 2 now with no resolution.
My first order experience. My response will probably be we are sorry not what we strive to be. Please contact us to resolve. lol the problem is no response!
Update lovepop happiness team responded by asking if my issue was resolved? Not resolving my issue as stated in the response.
Can’t make this up!
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra Lovepop Cards
It sounds like you’ve had a frustrating start with us, Gary, and we truly appreciate your patience while waiting for a resolution.
We are so sorry that your Valentine's Day surprise has been sidelined by shipping delays and a slow follow-up. While we are glad to hear our Happiness Team offered you a replacement or refund, we clearly missed the mark on the quick turnaround you expected. We want to make this right immediately. Since you are still waiting on that day-two response, please hang tight just a bit longer—we'll ensure a team member prioritizes your case to get that resolution settled.
–Lovepop 💌
Great cards and great service
The cards are awesome and the customer service is superb! I am anxiously waiting on Valentines Day to surprise my better half with "Hogs and Kisses".
9. februar 2026
Besvarelse fra Lovepop Cards
We are so happy to hear that you think our cards are awesome and our service is superb! "Hogs and Kisses" is a personal favorite, and we are thrilled to be a part of your Valentine's Day surprise. We hope your better half loves it!
–Lovepop 💌
LovePop cares more for marketing than customers
This is ridiculous. They care more than about spreading their brand than a good customer experience.
Unlike Amazon that offer a way to hide what's being delivered, these guys plainly display their brand name in big bold red letters right on the envelope!!!
Please tell me what's the point of getting a nice card as a surprise gift for my WIFE (who lives with me and beats me to the deliveries every time) if she knows what I got her days before I'm supposed to give it to her? You guys ruin the surprise for her 100% of the time!
I'm never, ever buying from you guys again. It's just so incredible that it's more important to show off your brand than to offer an option to your customers to hide branding when meant as a surprise with the person you're living with.
Unless you change this, there's no rationalizing with some lame response. (don't suggest mailing to another address.... there is NO alternative address. This is just a really, really bad business choice). It's just simply unacceptable.
8. februar 2026
Uopfordret anmeldelse
Besvarelse fra Lovepop Cards
We are so sorry for the disappointment, Danny, and we truly appreciate your honest feedback regarding our branded packaging. We understand how important the element of surprise is, especially for someone you live with, and we are sorry that our envelopes ruined that moment for you. We’ve shared your concerns with our team for future improvements. We’d love the chance to talk more about this, so please reach out to us at hello@lovepopcards.com or (888) 687-9589.
–Lovepop 💌
Initially my order was delayed and…
Initially my order was delayed and possibly lost during transit. I received an email asking for a review so I was honest and posted my feedback. The company reached out with options to rectify the issue, and ended up shipping the product again with upgraded delivery to make up for the lost time. 100% recommend.
9. februar 2026
Besvarelse fra Lovepop Cards
We are so glad to hear that we could turn things around for you, Austin! We are thrilled that you were happy with the upgraded delivery and the resolution provided by our team. Thank you for your honest feedback and for the 100% recommendation, it truly means a lot to us!
–Lovepop 💌
Customer service was outstanding
Customer service was outstanding couldn’t been satisfied any better. They contacted me with 24 hrs understood my situation and provided multiple resolutions. Definitely a great company.
8. februar 2026
Besvarelse fra Lovepop Cards
We are so happy to hear that you were satisfied with our support, Shawn! We are thrilled that our team was able to provide multiple resolutions and get back to you within 24 hours. Thank you for sharing that we are a "great company", it truly makes our day!
–Lovepop 💌
Amazing Customer Service!
I had an issue with my shipping, and even though it was not LovePop's fault, they not only resolved it exceptionally quickly, but even expedited the shipping so that it would arrive in time for Valentine's Day. Excellent customer service. Friendly and incredibly responsive. I'll absolutely buy something again and support/recommend the company to friends!
6. februar 2026
Besvarelse fra Lovepop Cards
We are so happy to hear that we could help save your Valentine's Day surprise, Bryan!
It is wonderful to know that our team was able to resolve the shipping issue quickly and get your order to you on time. We truly appreciate your support and your kind words about our responsiveness, it makes our day to know you’ll be recommending us to friends!
–Lovepop 💌
I had an issue where my original order
I had an issue where my original Valentine’s card never showed up, but the way this company handled it was honestly impressive. Customer service replied fast, was friendly and helpful, and they expedited a replacement card right away so it would arrive in time. Mistakes happen with shipping, but great customer service is what matters and they absolutely delivered. I’ll definitely be ordering again!
5. februar 2026
Besvarelse fra Lovepop Cards
We are so glad to hear that our team was able to turn your experience around, Kurt! We are thrilled that the replacement card arrived in time for Valentine’s Day and that you found our customer service to be fast and friendly. We truly appreciate your understanding that shipping hiccups can happen, and we can’t wait to help you with your next order!
–Lovepop 💌
Such helpful customer service representative
I had a problem with my envelope coming empty. The customer service representative was so helpful. I've ordered many times from Lovepop and never had a problem before. It's good to know that they resolve these situations with such understanding
5. februar 2026
Besvarelse fra Lovepop Cards
We are so glad to hear that our team could help resolve that shipping mishap for you, Norma! We are thrilled to have you as a longtime customer, and we are happy to know that your experience with our representative was a positive one. Thank you for your continued support and for trusting us to make it right!
–Lovepop 💌
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.