I ordered 2 bras size 'L', which according to their size guide should be Cup A/ band 40. The actual band size of the items was 28.5. I sent a photo with bra on ruler to show this but they are refusing... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lasst unbedingt die Finger weg von diesem Versand. Eindeutig unlautere Machenschaften. Qualitativ unterwertige Kleidung, die man dann noch nicht einmal zurückgeben kann. Keine Rücksende-Adresse, kein... Se mere
Virksomheden har svaret
Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match t... Se mere
Virksomheden har svaret
Große Probleme bei Rücksendung. Kundenservice versucht die Ware anzudrehen. Hauptsache die Ware bleibt beim Kunden ohne das Geld zurück zu erstatten. Haben als Entschädigung zuerst 10, dann 18 Euro a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Freshen up your styles with our newly added collection of dresses, tops, pants, jeans, loungewear, and accessories from Lovelyerica. Buy trendy outfits that suit you best at Lovelyerica today! If you're not shopping with us, wyd?
Kontaktoplysninger
Storbritannien
- +(1) 833-307-1262
- support@lovelyerica.com
- lovelyerica.com
1,4
Dårlig
105 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
J'ai reçu un pantalon trop grand
J'ai reçu un pantalon trop grand. Je cherche à l'échanger mais votre adresse mail est fausse mon mail m'est retourné systématiquement...impossible de vous contacter
1. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Aurore ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have sent an email to you and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
overall good place to shop!
shipping wasn’t terribly long. and everything i bought looked just like the picture.
28. maj 2021
Besvarelse fra Lovelyerica
Dear Amia,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
I want my money back
I want my money back. The original email your support team sent said it wasn't delivered and I needed to contact Fastway. Fastway has no record of the tracking number you provided. Your team has now claimed the parcel was delivered when it wasn't. They then provided same incorrect tracking number. Definitely ordered off your website, I checked my browser history. Can someone reach out to issue a refund?
order 16-CP210510071034160398
Tracking number is WW6442105100066
Customer service person named Lori
26. maj 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Genevieve ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
My order
I live in poland and my parcel was delivered in 25 days. The material of one of the items is not good, otherwise everything else is absolutely beautiful. One item was out of stock, and the company promised me refund/exchange as per my choice. I exchanged and they sent me the right product. Its was STUNNING. They were very responsive as well and very decent in conversation, and also updated the order status regularly. Apart from 1 item, it was overall a good experience, just a little bit too expensive .
25. maj 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Ishaana,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Solid Metallic Bodycon Dress…
I ordered the Solid Metallic Bodycon Dress for my wife .Fit perfect and exceeded my expectations. My wife look amazing
22. maj 2021
Besvarelse fra Lovelyerica
Dear Michael,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)
The dress is not like the picture
The dress is not like the picture. It's still okay but not what was pictured. Everything else was okay. I can't add pic here.
21. maj 2021
Besvarelse fra Lovelyerica
Dear Lupe,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)
Besvarelse fra Lovelyerica
Dear Julie,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)
This whole website is a scam even the reviews are fake.
This whole website is a scam, the reviews from items are even stolen from other websites. Don't even trust the review pictures they are stolen too. I bought a strawberry sequin dress from this website and I trusted the reviews because they showed pictures but then I was browsing Aliexpress for the same dress and was surprised to see the same review for a similar dress that had been made 3 months earlier. After this, I negatively rated the dress on the website and it didn't even show up, they're showing only the reviews they like on the website.
4. maj 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Sonia,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We will check your email and solve your problems ASAP.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Definitely should be minus starts for…
Definitely should be minus starts for the company since you can’t call them the quality isn’t good and they want to charge returns around $25/$35 was mistake to purchase from company like that.
DON’T BUY FROM THEM -
4. maj 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear VERED,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We will check your email and solve your problems ASAP.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
What a joke of a company
What a joke of a company, take your money and then never send items. i ordered an item for my daughter and never received a conformation email after my purchase. When contacted they ask for the same information over and over again, transaction details or a credit card transaction or a name used to purchase the item. I send all that info through and get the same rubbish reply. No doubt i'll get another rubbish response to this review. I WANT MY MONEY BACK!!!!!!!
4. maj 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Anthony,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We have sent an email to you about your order status, please check it. If you still have any questions, please contact us freely.
Have a nice day!
Best regards :-)
There should be an option to give…
There should be an option to give negative stars. Ordered two items, only recieved one. The item that I did recieve was 100%trash. Trash quality, absolutely not as described or pictured and ill fitting. It legit looked like something a 5year old made with craft material.
I recieved two emails from company. The first apologizing that the other item was not in stock and it would take longer then expected to be delivered. The second email a couple weeks later saying the item was still not available. Riddled with grammatical errors, they mentioned a "competition" (what?!) And a $5 coupon towards future purchase. Then had the audacity to say they could swap out the item from something else in their site with a link attatched. THE LINK BROUGHT ME TO THE SALE SECTION! Not even their full catalogue!
When the tracking came for the first item, it was being sent from China, so even claiming they are a UK company is a total LIE. DO NOT PURCHASE ANYTHING FROM THIS SITE/COMPANY FOR IT IS A COMPLETE SCAM 100%.
POOR CUSTOMER SERVICE. TERRIBLE QUALITY MATERIAL AND TERRIBLY MADE. NO SOLUTIONS.
I've learned my lesson. Definetely do your research on companies you're buying from. This was a complete fail
28. april 2021
Besvarelse fra Lovelyerica
Dear Laura,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@Lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send to our emails for more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
OMG!!!!
So, I mistakenly wrote a bad review for receiving the wrong item. I was wrong, both ordered items came today and they are BEAUTIFUL and way better quality than I expected... the shirt is a tiny bit smaller than I'd like, but still fit beautifully. Thank you and my apologies to anyone who read my review.
19. april 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Angel,
Thanks for your great support to our store, and we are striving to improve ourselves in terms of service and quality. We sincerely hope that we’ll have more chances to serve you.
Look forward to your next visit!
Have a nice day!
Don't buy from them
Tried to return a dress that was absolutely ridiculously sized- made for someone with a bust twice as big and over 6ft. Then they said its too expensive to return and offered me a refund one quarter what I paid! Absolute scam
19. marts 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Siobhan ,
Sorry to make you have an unpleasant shopping experience!
Could you please tell us order number and more details to email address support@lovelyerica.com to check for you?
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Große Probleme bei Rücksendung
Große Probleme bei Rücksendung. Kundenservice versucht die Ware anzudrehen. Hauptsache die Ware bleibt beim Kunden ohne das Geld zurück zu erstatten. Haben als Entschädigung zuerst 10, dann 18 Euro angeboten. Als ich das abgelehnt habe, haben 35$ für die Rücksendung verlangt.
Kurz und Bündig: Finger Weg!!!
5. marts 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Alex,
Thank you very much for your purchase, we really value your business.And we are so sorry to make you have an unpleasant shopping experience!
We are striving to improve ourselves in terms of service and quality and we will try our best to do better in the future.Hope you can kindly understand.
If you still have any questions, please contact us freely .
Hope you don't lose faith in Lovelyerica!
Have a nice day!
Best regards :-)
Bestellt da bloß nicht
Bestellt da bloß nicht. Support kann kein English/Deutsch, und weigerte sich bei Stornierung (am selben Tag) das Geld zurück zu überweisen. Musste leider mit der PayPal Konfliktlösung dagegen angehen.
22. februar 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Pers,
Thank you very much for your purchase, we really value your business.And we are so sorry to make you have an unpleasant shopping experience!
We are striving to improve ourselves in terms of service and quality and we will try our best to do better in the future.Hope you can kindly understand.
If you still have any questions, please contact us freely .
Hope you don't lose faith in Lovelyerica!
Have a nice day!
Best regards :-)
The return process is incredibly crazy…
The return process is incredibly crazy & difficult.
also the product I received was not as expected.
19. februar 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Cindy ,
Thank you very much for your purchase, we really value your business.And we are so sorry to make you have an unpleasant shopping experience!
We are striving to improve ourselves in terms of service and quality and we will try our best to do better in the future.Hope you can kindly understand.
If you still have any questions, please contact us freely .
Hope you don't lose faith in Lovelyerica!
Have a nice day!
Best regards :-)
I bought this long bathrobe and at the…
I bought this long bathrobe and at the beginning I didn't get shipping confirmation I ask for it and they reply with a tracking number. When I read the reviews I was disappointed but NO item came fast and it was a 100 percent what I was looking for I am very pleased with it and definitely for me they have a thumb up.
14. februar 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Carolina,
Thank you for your comments. We will continuously improve our product and shopping experience.
Don't hesitate to reach out if you have any more questions, comments, or concerns.
Best regards,
Lovelyerica
Cheap Products! Bad Customer Service! Will steal your money!
This company is a complete and utter joke! Products are cheap knockoffs. I ordered a coat from here and it arrived damaged. One of the seams busted and there was a hair Arwen into the inside collar. The seams are on the outside of the collar too. Looks like complete trash! Tried contacting them and they refuse to refund their damaged product. Complete joke. They will steal
Your money!!
1. februar 2021
Besvarelse fra Lovelyerica
Dear Kayla ,
Sorry to make you have an unpleasant shopping experience!
Could you please tell us order number and more details to email address support@lovelyerica.com to check for you?
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Stay away from this company!!
Stay away from this company!!! All Junk and your lucky if you even get your product!!!!
28. januar 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Julann ,
Thank you very much for your purchase, we really value your business.And we are so sorry to make you have an unpleasant shopping experience!
We are striving to improve ourselves in terms of service and quality and we will try our best to do better in the future.Hope you can kindly understand.
If you still have any questions, please contact us freely .
Hope you don't lose faith in Lovelyerica!
Have a nice day!
Best regards :-)
Deceptive SCAM!
Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match the description or the photos, absolutely garbage! Tried to return, customer support messaged it wasn’t “worthwhile” to return to China and offered a $5 coupon instead of a refund!
26. januar 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Jennifer,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We have checked your email and solved your problem. By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in our store.
Don't hesitate to reach out if you have any more questions, comments or concerns.
Have a nice day!
Best regards :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.