I ordered 2 bras size 'L', which according to their size guide should be Cup A/ band 40. The actual band size of the items was 28.5. I sent a photo with bra on ruler to show this but they are refusing... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lasst unbedingt die Finger weg von diesem Versand. Eindeutig unlautere Machenschaften. Qualitativ unterwertige Kleidung, die man dann noch nicht einmal zurückgeben kann. Keine Rücksende-Adresse, kein... Se mere
Virksomheden har svaret
Total deceptive scam! Company is based in China, despite misleading buyers that it was based in the US. Order shipped from China, took 4 weeks to be delivered. Terrible quality product, didn’t match t... Se mere
Virksomheden har svaret
Große Probleme bei Rücksendung. Kundenservice versucht die Ware anzudrehen. Hauptsache die Ware bleibt beim Kunden ohne das Geld zurück zu erstatten. Haben als Entschädigung zuerst 10, dann 18 Euro a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Freshen up your styles with our newly added collection of dresses, tops, pants, jeans, loungewear, and accessories from Lovelyerica. Buy trendy outfits that suit you best at Lovelyerica today! If you're not shopping with us, wyd?
Kontaktoplysninger
Storbritannien
- +(1) 833-307-1262
- support@lovelyerica.com
- lovelyerica.com
1,4
Dårlig
105 anmeldelser
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Would not recommend at all.
They are absolutely useless at replying to emails and their clothing is so incredibly small ,bought an XL top and it ended up fitting my sister not me, she wears XS. Also very cheap quality and packaging.
4. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Kellsie,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We have reached out to you by email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Avoid this website and their items!
Avoid this website and their items!
The worst crap I have ever seen and forget about getting Your money back!
They don't even read emails when You try to return the item.
I will write 1000 negative opinions about them on internet and in press to save people from this company!
27. september 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Marta，
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you. We have replied to your email, could you send us a picture to see what's wrong with dress? We will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
I have had to email at least 6 times…
I have had to email at least 6 times since recieving my package, asking to return and refund my package but nobody is giving me the return address.
I really just want to send it back, not exchange it, not recieve a new one.
20. september 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Kat,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that the item is not fit you, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Awful quality. Unlike picture on website.
After being inundated with emails telling me that couriers had tried and failed to deliver my order (untrue), my order finally arrived. The dress looked like a cheap imitation of the one pictured on the website. The quality is so poor, it looks like a children's dress-up costume in an adult size. DO NOT PURCHASE FROM THIS WEBSITE!!!
18. september 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Jessica,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you. We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
If I could give no stars I would
If I could give no stars I would! Do not buy from this company! I ordered 2 "tweed" Blazers and what I got was a flimsy jersey fabric that is printed to look like a tweed fabric! The picture showed a nice tweed fabric with a good weight. That pictured blazer hit about mid-thigh. What I got is barely past the waist and nothing like the photo! Contacted the company to get a refund, but I know, based upon the reviews I have read, I will never hear from them! DO NOT WASTE YOUR MONEY! IT IS JUST A SCAM COMPANY. Typical China crap!
7. september 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Kitty，
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
I ordered an item from Lovelyerica…
I ordered an item from Lovelyerica however it just doesn't fit at all (pants too large even though I took the smallest size, etc).
Therefore I contacted the customer support to return the article (which is totally a right that I have) but nobody is replying even after 3 follow-up emails.
I'm in a situation where I can't find the warehouse address to ship the item back and probably I will lose my money.
7. september 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Justine，
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Way too slow and not like pictere
Bought men's fashion shirt which look amazing in the picture size XL. When I got it it wouldn't even fit a person half my size and I am normally a size L. Took over 1 month to arrive. Don't even want to deal with returns because they take so long. Would not recommend them whatsoever. Customer support is terrible.
30. august 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Gord，
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have replied to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
This place is awful
This place is awful. They have cool looking clothes but they are made for children. I'm not even a huge guy. I typically buy a size large shirt in America. Had I realized the company was from China I would of never ordered. My shirt came and it was so small I couldn't even button it. It was $50. I complained and they said since it was in China I should just pay them $15 and order a new one. So now that I was already into it I said fine but of thats a large then give me a XXL. The shirt was about the same size as the first. I literally still couldn't even button it. At that point what do you do. I've never worn a XXL in my life and according to their sizes I would need a XXXXXL because they don't even get bigger. The length of the 2 shirts I bought is exactly the same. The width is about a 1/2 longer. Now they want me to pay for shipping and they will inspect the product and charge me for that. This place is completely awful. Do yourself a favor and avoid at all costs.
18. august 2021
Besvarelse fra Lovelyerica
Dear Marvin,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send us an email for more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Promises much, delivers far less.
The products received were only vaguely similar to the products pictured on their website. Mainly this is due to the cheaper fabric and poor tailoring.
Price is not an excuse. I can get much better quality at the same price from my local TKMaxx and only have myself to blame for trying online. (I guess the models wearing their clothes are enticing).
The quality is in my opinion poor, especially related to the draw string pants which are nothing like that pictured. NOTHING. More like pyjamas and poor ones at that! Certainly not for wearing outside HA!
I've purchased several items from lovelyerica and to date have had awful miscommunication on an item - they cancelled the item I wanted (despite me providing the Order # and picture of the item...I could not have been clearer), but to be fair they did get a size change request sorted for me on another item and a refund.
I will not be ordering from loveryerica again. The product quality is simply not good enough.
12. juli 2021
Besvarelse fra Lovelyerica
Dear James,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send to our emails for more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
No response
They say they want to hear from you but emails are returned. Says customer service doesn't work on the weekend. Can't track my package. Says no record. I'm calling my bank to retrack payment of non-existent garments. DONT ORDER FROM THEM
3. juli 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Jeff ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you. As we checked, your package was delivered at your mailbox. We have replied to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Besvarelse fra Lovelyerica
Dear Lesley,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
All returns to CHINA, they do not respond to emails
Almost impossible to return the purchase. It has to get back to China within 7 days. They might send it from Australia but you need to send it back to China. They will ignore any emails you send them unless you open a dispute through PayPal. Stay away from this DODGY CHINESE company.
26. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Dave,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers to send email for more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
I love the dress
I love the dress. However the fit is nothing like I thought it would be in the images displayed. That is my only “disappointment”. But other than that it’s beautiful and I love the dress!!
25. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Jojo,
Thanks for your great support to our store.
We work extremely hard in producing products that our customers will love and we are always looking for ways to better our service. Every feedback from our customers means the world to us. We rely on people like you to let us know what we are doing right and where we could improve.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)
Lasst unbedingt die Finger weg!
Lasst unbedingt die Finger weg von diesem Versand. Eindeutig unlautere Machenschaften. Qualitativ unterwertige Kleidung, die man dann noch nicht einmal zurückgeben kann. Keine Rücksende-Adresse, kein Coupon. Stattdessen versucht der Kundenservice einen zu überreden, das Zeug doch zu behalten oder es an Freunde oder Nachbarn weiterzugeben. Ich würde mich ja am liebsten herzhaft über diese Kommunikation (übrigens nur in Englisch) amüsieren, wenn es nicht mein Geld wäre, um das es hier geht!!!
24. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Mario ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Don’t purchase ANYTHING!!!
I am soooo done with this shop 😅 Very poor quality, a ridiculous customer service and they are even using the photos of HouseofCB - and their clothes do not look like the ones of HouseofCB - NOT AT ALL! If they would put the true photos the quality (äh which quality?) would be visible directly!
I ordered a dress in the size XS. The upper body part was huge, my breast didn’t fit into it (and if you would not have at least DD, yours wouldn’t either 😂). The colors were so bright and ugly it just looked awful and the material could have been a table cloth from my grandma.
The customer service recommended to hand it over to friend as a gift - yeah sure, if it’s poor quality who’d ever gift it to someone else?! I’m gonna throw that piece of ugliness into the bin - thanks for not taking your very valuable and how did you call it? Cost-effective piece back!
And the best part actually was their attempt to make up for it 😅😅 a 5 USD voucher so that I would spend again money on the crap - OMG! I still can’t believe it!!!
Recommendation: Don’t buy anything from that shop!!!
22. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Denise ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Le produit est trop large
Le produit est trop large, ne me convenant pas.
21. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Rui,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance. As you mentioned that there is some wrong with your item, any problem will be solved with a happy ending if you are willing to give us the chance to have a communication with you.
We have repled to your email and will try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Beautiful
The dress was everything it made me feel so beautiful and snatched:) I would 100% recommended this to someone looking for a fun summer dress
17. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Giovana ,
Thanks for your great support to our store.
We work extremely hard in producing products that our customers will love and we are always looking for ways to better our service. Every feedback from our customers means the world to us. We rely on people like you to let us know what we are doing right and where we could improve.
We sincerely hope that we’ll have more chances to serve you.
Have a nice day!
Best regards :-)
Still waiting on a response to a email…
Still waiting on a response to a email about the other half of my order I would give it one star but then I can't post how horrible and slow they are
15. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear amber ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Bs never shop at this sorry ass…
Bs never shop at this sorry ass website. It’s a scam they took my money and I never got my package. I keep emailing them and they keep saying to call the post office because they don’t know, they can’t do anything because it said supposedly delivered but I never received the package. Mediocre ass website. Don’t even waste your time trust
14. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Hustle ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
Could you please tell us the order number and more details to email address support@lovelyerica.com to check for you? We will try our best to solve your problems.
By the way, in order to protect our customers' privacy, we can not tell more details of their orders nor items ordered in there, so we need our customers send to our emails for more details, hope you can understand.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
I went to buy a very nice swimsuit…
I went to buy a very nice swimsuit which looked very appealing. Yet when I received it, the size was too small and so I emailed to see if I can send it back and receive a change in size but was never contacted back.
12. juni 2021
Uopfordret anmeldelse
Besvarelse fra Lovelyerica
Dear Varela ,
Sorry to make you feel depressed and have an unpleasant shopping experience!
We do apologize for the inconvenience and would like to solve the problem with your assistance.
As you mentioned that this item doesn't fit you well, we do apologize for the inconvenience. Any problem will be solved with a happy ending if you willing to give us the chance to have a communication with you.We will check your mail and try our best to solve your problems.
Sincerely sorry for the inconvenience caused.
Have a nice day!
Best regards :-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.