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Loungeable Anmeldelser 

9
•
TrustScore 3 ud af 5

2,9

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Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

Skrevet af virksomheden

Combining super-soft fabrics and trend-led designs, our collections offer something for everyone. From cosy robes to fuzzy slippers, for laid back living... Loungeable has you covered. Available from our own site as well as a number of stockists - please note each stockist is responsible for refunding, we do not hold any card details unless bought from our own website.

Kontaktoplysninger

2,9

Middel

TrustScore 3 ud af 5

9 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,9

Alle anmeldelser

(9)

7 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Poor service

Mrs Margaret Penman Disappointed with my product
came with a massive slit in the material.
However packaging all ok not damaged at all .
Emailed customer service had no reply not happy they could at least replied to replace this product.
Photo of goods can be available

15. september 2026
Uopfordret anmeldelse
Loungeable-logo

Besvarelse fra Loungeable

Hi, we’re really sorry that your item arrived damaged. This absolutely shouldn’t have happened and we apologise for the inconvenience.

We did reply to your customer service email at 4:03pm on the same day, asking for your order details so we could get this resolved for you. We’ve just sent the email again in case our original reply didn’t reach you.

We’re more than happy to arrange a replacement for you straight away. Please reply to our email with the requested details and we’ll get everything sorted as quickly as possible.

Apologies again, and thank you for bringing this to our attention. 🤍

Bedømt til 5 ud af 5 stjerner

Beautiful dressing gown…

I received the croissant fleece dressing gown and it is beautiful !! I have never seen such a selection of lovely dressing gowns that are a bit different from the normal. I don't think they are expensive for the quality and finish of them, which is superb. This is my first purchase and I'm about to order some p j's for myself.

10. september 2026
Uopfordret anmeldelse
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Besvarelse fra Loungeable

Hi, we are so glad you love your order! 🥐 🎀

Bedømt til 5 ud af 5 stjerner

My daughter is autistic and is very…

My daughter is autistic and is very particular in the material of clothing she wears. These pyjamas are perfect for her and worth the money.

2. juli 2026
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Besvarelse fra Loungeable

Hi, we are so happy your daughter loves her pjs! They are super soft on the skin. 🩷

Bedømt til 1 ud af 5 stjerner

Im surprised this is even stocked

Im surprised this is even stocked, well anywhere really, apart from shein and ali express? This brand is clearly drop shipped from alibaba but sold on retailers like asos. The quality is awful and the static is insane! Im a size M and got an XL! Even though its an XL the arms chest and arms are ridiculously small to the point its just uncomfortable and exposing my wrists, the length of the gown is soo long so wouldn't even be proportional if someone's arms were as short as these sleeves, better quality at primark! This is just cheap rubish from china marked up for profit.

30. april 2026
Uopfordret anmeldelse
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Besvarelse fra Loungeable

Hi,

Sorry you feel this way about our products. We our a family business set up in 1953 and hold a long reputation for our quality and product - we are stocked on some large retailers and have a wealth of reviews on our quality.

I trust you have got a refund for this purchase now and we would like to offer you a discount to purchase from our website - to show you the quality we do offer. If you can email customerservice@loungeable.co.uk I will personally sort this for you.

Thanks.

Bedømt til 1 ud af 5 stjerner

Extremely disappointed…

I brought the black plush dressing gown, as a Mother’s Day gift and was extremely disappointed in the quality of the item, there was a significant hole under the arm. Learned a valuable lesson and will only purchase from reputable companies in the future.

25. februar 2026
Uopfordret anmeldelse
Loungeable-logo

Besvarelse fra Loungeable

Hi,

Sorry you feel this way about our product. We our a family business set up in 1953 and hold a long reputation for our quality and product - we are stocked on some large retailers and have a wealth of reviews on our quality.

I trust you have got a refund for this purchase now and we would like to offer you a discount to purchase from our website - to show you the quality we do offer. We can only think this was a one off error in our manufacturing but our QC should have picked this up. If you can email customerservice@loungeable.co.uk I will personally sort this for you.

Thanks.

Bedømt til 1 ud af 5 stjerner

Poor quality item ruined after one wash!

Brought a dressing gown as a Christmas present which looked great and wife was happy however, after one was it came out looking as if I’d owned it for 2 years. It looked really tired and the material really degraded despite following the washing instructions. Very disappointed.

1. januar 2026
Uopfordret anmeldelse
Loungeable-logo

Besvarelse fra Loungeable

Hi, sorry you feel this way about our product. We’re a family business established in 1953 with a strong reputation for quality, and our products are stocked by major retailers with many positive reviews.
I trust your refund has now been processed. We’d also like to offer you a discount on a purchase from our website so we can show you the quality we stand by. Please email customerservice@loungeable.co.uk and I’ll personally arrange this for you.
Thanks.

Bedømt til 1 ud af 5 stjerner

Poor quality and Customer Service

I am very disappointed with both the product and the customer service. The Plush Bootie Slippers from Loungeable looked cosy, but the inside stitching is so rough it scratches your feet. I returned the first pair only to be told I could not get a refund because they had been worn, even though that was the only way to discover the fault. I accepted a replacement but the second pair had the same problem. Poor quality and poor handling of a clear product issue.

Patricia Ling

17. december 2025
Uopfordret anmeldelse
Loungeable-logo

Besvarelse fra Loungeable

Hi, sorry you feel this way about our product. We’re a family business established in 1953 with a strong reputation for quality, and our products are stocked by major retailers with many positive reviews.
I hope your refund has now been processed. We’d also like to offer you a discount on a purchase from our website so we can show you the quality we stand by. Please email customerservice@loungeable.co.uk and I’ll personally arrange this for you.
Thanks.

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic 🤩

Not only did the items arrive on time, but the quality is absolutely fantastic!! I am delighted with my new ‘comfy’ clothes. I highly recommend these guys, they are also really competitively priced. I will be purchasing more outfits soon 😊

16. juni 2025
Uopfordret anmeldelse
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Besvarelse fra Loungeable

Lovely to hear - thank you!

Bedømt til 1 ud af 5 stjerner

Useless

Paid £5 next day delivery, day 4 and still not been received with no updates or response to my messages.

EDIT: just received a response as below, over 1 year later! Ridiculous! I’ll email you (again) and see if I get a response about a delivery refund this time!

6. maj 2025
Uopfordret anmeldelse
Loungeable-logo

Besvarelse fra Loungeable

Hi,

We're so sorry that your order didn't arrive as expected.

Our Next Day Delivery service applies to orders placed before 12 noon, Monday to Friday, with delivery due on the next working day. Unfortunately, while rare, a small percentage of parcels can be delayed or lost in transit by the courier.

If you had contacted us directly, we would have investigated this as a matter of urgency and, where appropriate, arranged a replacement to be sent straight away. We would also be happy to refund the delivery charge where the service paid for was not received.

If you still need any assistance regarding this order, please do get in touch and we'll be happy to help - customerservice@loungeable.co.uk

We hope your parcel has now arrived safely and that you're pleased with your purchase.

Thanks,
Team LB x

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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