The London Welbeck Hospital Anmeldelser 

112
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had surgery with Dr Miles Berry and I couldn’t fault anything! Dr Berry was amazing and so friendly and talked me through everything! The anaesthesiologist was so friendly and came and spoke to me... Se mere

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Bedømt til 5 ud af 5 stjerner

Great experience. Very well cared for by the staff. Welcoming and clean environment also. Thank you very much!

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have attended Wellbeck hospital three times. Each time the staff have been welcoming, professional and supportive. Staff such as Joanna have especially gone the extra mile to ensure I have been look... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

I was extremely nervous on admission to the LWH, however the nursing staff were excellent and soon put me at ease! The nursing staff looking after me were an eclectic mix of nationalities and each one... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Plastikkirurgisk klinik
  2. Anæstesilæge
  3. Plastikkirurg
  4. Privathospital
  5. Specialhospital
  6. Kirurg

Skrevet af virksomheden

London Welbeck Hospital is Situated in the heart of the London medical scene, this is a welcoming environment , where our dedicated staff are friendly, professional and committed to providing an excellent standard of care for patients, from the moment ...


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

112 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(112)

46 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Friendly, on the ball and accessible

Was able to accommodate for my access needs as a wheelchair user. Staff have always been friendly and I felt safe and looked after when I was an inpatient after surgery.

12. januar 2026
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Jay,
Thank you so much for your kind feedback. We’re really pleased to hear that you felt supported, and well looked after during your stay with us. We’ll be sure to share your lovely comments with the team.

Wishing you all the very best in your recovery. 😊

Regards,
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

The staff were absolutely brilliant

The staff were absolutely brilliant. I struggle with extreme hospital anxiety however when I had my operation and stayed overnight and I was well looked after and the staff made me feel safe.

12. januar 2026
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Charlie,
Thank you so much for your kind words and 5 star review. We’re delighted to hear that you had a pleasant stay with us.

We’ll be sure to share your lovely comments with the team.

Wishing you all the very best in your recovery. 😊

Regards,
Suzan
LWH

Bedømt til 1 ud af 5 stjerner

Not the experience I hoped for.

The day staff I had the pleasure of meeting mostly seemed very helpful and compassionate, unfortunately the night staff were anything but that, I was made to feel an in convenience to them and when they did attempt to help me out of bed or back into bed I wasn’t handled with care or delicacy at all it was very rough. I ended up trying to hold my wee in through the night so I didn’t have to go through that again.

There was also a time where I asked if I was due more pain killer as I was struggling and a lady snapped at me and said sternly I told you I will get you some , I was also concerned as I hadn’t been able to eat anything all day and night after my operation and was on strong pain relief so the nurse said I had to eat something and when I tried to eat some soup she stood there and watched me struggle with the bed not being up enough and as I’ve gone to ask for more help she just walked out clearly frustrated by me. I was to worried to voice any of my concerns as I knew I needed as much help and support as possible whilst I was at the hospital and didn’t want to annoy anyone but I do have to say I have never received care like it and cannot fault places like spire hospitals so would have thought paying so much money to stay in a London private hospital would have been the same if not better.

Generally the hospital itself was okay but on arrival the room was freezing, like outdoor freezing I struggled to even use the bathroom if was so cold I couldn’t have even thought about showering there, my mum asked for a portable heater for me and we were refused but then a lovely day nurse came and introduced herself to me and got me one and eventually my room warmed up, the food was also like a school menu and wasn’t nice from what I tried, this wasn’t a big deal to me but in a comparrason of where I have previously had treatment and care it slacked massively

I was really upset by the experience and this all happened whilst I was in an unfit state to look after myself even with basic care and was on morphine (sorry if this is too much to say) but I feel I should also add that I couldn’t even wipe myself after a wee and I was just watched and tutted at is read of being helped. Luckily I was only there for a night but I feel like I should say something to hopefully help people who are in there for longer or need even more help and assistance then I even did. I t wasn’t nice and dignity and pride seem to go out of the window when you have operations like this anyway but to then be treated like this on top of that makes you feel almost ashamed.

6. januar 2026
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Kelly:

I hope this message finds you well and that you have made full recovery now.

Thank you so much for taking the time to share your feedback with us. We’re sorry to hear that parts of your stay did not meet your expectations and did not reflect the standards we uphold at LWH.

On the day of your discharge, I had the pleasure of meeting your next of kin, who kindly shared some details about your overnight stay. I expressed my sincere apologies at that time and was genuinely disheartened to hear of your experience, particularly as our night nursing staff have been part of our team for many years and are widely known for providing not only excellent clinical care, but also kindness, compassion, and support to all our patients.

After reassuring your next of kin, I asked if it would be possible to speak with you personally, so that I could reassure you that your feedback will be taken seriously. But I was informed by your next of kin that it was not needed and they were happy with my explanation. Please be assured that we always strive to act in our patients’ best interests, and your feedback will be shared with the wider team for reflection and service review, as part of our continuous efforts to improve patient experience.

You are more than welcome to contact me directly at any time from Monday to Friday should you wish to discuss the matters further. You can contact me on 020 7224 2242 or by writing to clinic@londonwelbeckhospital.co.uk

Best wishes,

Hospital Manager

Bedømt til 5 ud af 5 stjerner

The care from the staff is second to…

The care from the staff is second to none. I was looked after so well.
My only negative was the food, after having plastic surgery they promote a high protein nutrient dense diet and I thought the food selection for a private hospital wasn’t great. I’m aware it’s not a hotel it could just do with an overhaul of the menu options.

4. november 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear KS,

Thank you for taking the time to share your feedback following your recent stay with us. We appreciate your kind comments regarding the care provided by our staff and are pleased to hear that you felt well looked after during your time with us.

We also value your feedback regarding the food options. Your comments have been shared with our management and catering teams and will be carefully considered as part of our ongoing efforts to enhance the overall patient experience.

Wishing you smooth recovery. 😊

Kind regards,
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Fantastic care all around!

I recently had surgery under the care of Mr Jallali (who is a fantastic cosmetic surgeon) I stayed over night at the Welbeck and from the moment I entered to the moment I left I received outstanding care.
The rooms were clean and private.
The nurses were amazing especially Marta who was on day shift and took excellent care of me and all my needs, she was friendly and warming. Also the two lovely nurses on night shift were always on hand to help, nothing was too much trouble and they were all so caring.
I had such a positive experience at the Welbeck, brilliant care all around from the nurses, doctors and theatre staff you are all amazing and work so hard.
Thank you!

8. september 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Laura,

Thank you so much for your lovely feedback. We’re delighted to hear you had such a positive experience with us!

We’ll be sure to share your review with Mr Jallali and the rest of our team.

Wishing you a smooth and comfortable recovery.

Warm regards,
Suzan
LWH

Bedømt til 4 ud af 5 stjerner

Short stay at Welbeck hospital

I recently underwent a tummy tuck and breast lift procedure. This review is specifically about the hospital facilities at The Welbeck, and does not reflect on my surgeon or his private team, who have been exceptional throughout.
The hospital rooms at The Welbeck are in need of refurbishment and, in my experience, were quite average. My room felt somewhat dark and and gloomy which was disappointing.
The dinner options were acceptable, but breakfast was disappointing. Given the importance of nutrition in post-operative healing, I was surprised by the lack of protein-rich options — for instance, breakfast consisted of two slices of low nutrition toast, one of which was the end piece.
While all the nurses I encountered were kind, attentive, and explained procedures clearly, I did experience some communication difficulties with the night nurse. Her English was quite limited, and although she managed the basics well, it was challenging to ask questions or have a more in-depth conversation, as it became clear she didn’t fully understand me.
On a positive note, the operating theatre itself (from what I remember) appeared very modern and well-equipped — which, of course, is more critical than the comfort of the patient rooms.
Overall, this review is intended to help set realistic expectations for future patients. I had anticipated a more modern (and homely) facility in a prime central London location.

8. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Stephanie,
Thank you for taking the time to share your feedback following your recent stay with us. We truly value your comments and appreciate you highlighting both the positive aspects and the areas where we can improve. Your feedback has been shared with our management team and will be carefully reviewed as part of our ongoing commitment to enhancing patient comfort and care.
Wishing you all the very best in your recovery.
Kind regards,
Suzan
LWH

Bedømt til 1 ud af 5 stjerner

Really bad experience

There was a nurse called Jane that I had a bad experience during my over night stay. She was grumpy and made me feel demanding when I asked her for things. I had a really long procedure under general anaesthetic and I needed assistance on a number of occasions during the night. At one stage I said to her that I hoped she got some rest during the night and she told me that she would if I was not calling her every ten minutes. This was not true. I probably rang the bell about 4 times during the night because I was uncomfortable and the pain relief was not working. It was a really really horrible experience and I hope no one else has to go through this.

19. maj 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear KM,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not reflect the high standard of care we strive to deliver at The London Welbeck Hospital.
We are disheartened to hear your comments regarding Nurse Jane. She has been a longstanding member of our nursing team since 2013 and has always received exceptional feedback.
We would greatly appreciate it if you could contact us directly at clinic@londonwelbeckhospital.co.uk or by phone on 020 7224 2242 to speak with our Hospital Manager. We’d appreciate the chance to understand more about your experience so we can address your concerns appropriately and promptly.

Regards
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

My nurse was so lovely and made the…

My nurse was so lovely and made the experience so brilliant. Everyone was so kind and sweet!!!

12. juli 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Thank you so much for your kind words! Your feedback means a lot to us, and we’ll be sure to pass it on to the entire team.

Regards
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Wonderful hospital

My one night hospital stay was amazing, I was comfortable, looked after to a very high standard and nothing was too much to ask! Friendly, caring, attentive staff and clean room and bathroom, the theatre in there was spotless and the anaesthetic staff were very kind, informative and reassuring.

5 stars

7. juli 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Hello Luci,
Thank you so much for your wonderful feedback and 5 star review! We're delighted to hear you had such a positive experience and felt so well cared for throughout your stay. We'll be sure to pass on your kind words to the entire team. Wishing you a smooth and speedy recovery!

Regards
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

I had an amazing experience

I had an amazing experience. Hospital
Was pristine and lovely to have my own room and en suite. I was truly well looked after by all the staff including the surgeon and nurses. All were so attentive and caring and continuously came and checked up on me. Felt so relaxed and reassured. The food was lovely also. Couldn’t rate this place enough.

10. juli 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Hello Lisa,
Thank you so much for your wonderful feedback! We're delighted to hear you had such a positive experience and felt so well cared for throughout your stay. We'll be sure to pass on your kind words to the entire team. Wishing you a smooth and speedy recovery!

Regards
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Friendly and helpful staff who made my…

Friendly and helpful staff who made my day case as comfortable as possible.

1. juli 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Hello,
Thank you for your kind words and 5 start review. Wishing you a smooth recovery!

Regards
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Very well looked after

I was very well looked after at The London Welbeck Hospital. The nurses, anaesthetist and surgical staff put me at ease straight away and made my time there very comfortable.
My surgeon Dr Mo Akhavani also comes with high recommendation. An absolute genius in his field.

1. juli 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Zehra,

Thank you so much for your kind words! We’re thrilled to hear that you felt so well cared for during your stay with us.

We’ll be sure to pass your lovely feedback on to Dr Akhavani and the rest of the team.

Wishing you all the very best in your recovery journey! 😊

Regards,
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Amazing best staff looked after me very…

Amazing best staff looked after me very well I’m a very happy customer

26. juni 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Georgie,
Thank you for your 5 star review and wonderful feedback! We're so glad to hear you had a positive experience.

Wishing you all the best in your recovery.

Regards,
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

All staff were considerate and helpful

All staff were considerate and helpful. All made me feel safe at my stay in the hospital.

1. juli 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Imani,

Thank you so much for your kind feedback. We're truly pleased to hear about your positive experience. We’ll be sure to share your appreciation with everyone involved in your care. Wishing you all the best in your recovery.

Regards,
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Amazing Attentive and Professional Staff

I had top surgery with Dr Miles Berry on the 29th of May at The London Welbeck Hospital and couldn't fault the experience, I had a lovely stay as the private room was clean and kitted out with all the things I needed for my overnight stay including a TV and wardrobe which proved useful to have access to my clothes for when I had to leave. I had an amazing experience with the nurses who were lovely to me and efficient with their work as they had to continue checking my vitals throughout the afternoon and the evening post surgery. I am a very picky eater and didn't end up trying anything other than toast and tea on the menu whenever I wanted it due to general nausea that was treated with anti sickness pills when I raised the concern so I cant particularly comment on that but it seemed as though there was a good variety. I highly recommend Dr Miles Berry to anybody seeking top surgery as my results are nothing short of perfection and his friendly but professional demanour will certainly ease any of your worries. Overall I highly recommend The London Welbeck Hospital and had an overwhelmingly positive experience :)

29. maj 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Cody,

Thank you so much for your wonderful feedback! We're truly delighted to hear that your stay with was such a positive and comfortable experience.

We appreciate your recommendation and will be sure to share your lovely comments with the entire team.

Wishing you a smooth and continued recovery! 😊

Regards,
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Surgery

All the staff were excellent in their roles and they took great care of me.

16. juni 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Alex,

Thank you so much for your kind words and 5 star review. We're truly delighted to hear that your stay with was positive.

Wishing you all the very best in your recovery! 😊

Regards
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Great place

Great place - nursing staff so knowledgeable and caring - always explaining everything as they went along and so gentle with injections and drain removal - really wonderful staffing team - thank you for looking after me so well

18. juni 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Amanda,

Thank you for your lovely feedback! We're so pleased to hear that our team made you feel well looked after and supported throughout your stay.

We will be sure to pass along your feedback to the whole team.

Wishing you a smooth and speedy recovery! 😊

Regards
Suzan
LWH

Bedømt til 4 ud af 5 stjerner

Great but some room for improvements

High level of hygiene at the hospital and good level of care and attention from the nurses. However, the choice of food menu options and quality could certainly be improved.

10. juni 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Iris,
Thank you for taking the time to share your feedback. We're delighted to hear you were pleased with the level of care provided by our team. Your comments are greatly appreciated and will be shared with the relevant departments to help us continue improving our services.
Wishing you all the best in your recovery!😊

Warm regards,
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

The perfect hospital stay

I honestly had the most perfect stay at The London Welbeck Hospital. Everything was pristine clean, the bed was comfortable, the food was lovely, but overall the staff were incredibly caring and attentive. I felt very safe in their care, and I can’t rate the nurses and my surgeon highly enough 😊

5 stars from me!

13. maj 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Rachel,
Thank you so much for your wonderful feedback! We're truly delighted to hear that your stay with us was such a positive and comfortable experience.
We’ll be sure to pass your kind words with our entire team.

Wishing you a smooth and continued recovery! 😊

Warm regards,
Suzan
LWH

Bedømt til 5 ud af 5 stjerner

Excellent

Made to feel very welcome and comfortable throughout my stay, all staff involved in my care/ procedure introduced themselves to and happily explained everything I asked, would highly recommend

22. maj 2025
Uopfordret anmeldelse
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Besvarelse fra The London Welbeck Hospital

Dear Cathy,
Thank you so much for your kind words! We're so pleased to hear that you felt welcomed and cared for throughout your stay with us. Your lovely feedback will be shared with the whole team.
Wishing you a smooth and speedy recovery! 😊
Warm regards,
Suzan
LWH

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