London Virgin Hair ® Anmeldelser 

196
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This hair is so so bad, my cousin use to order from LVH a few years ago and the quality seemed good. Now the hair sheds so so much I've had shop hair Amazon hair and TikTok hair that was way better th... Se mere

Bedømt til 5 ud af 5 stjerner

Great customer service, were able to resolve my issue in a day. I was unsatisfied with a closure I received and they immediately sent me a replacement one so that I had it in time for my appointment.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Natalia at LVH was amazing. Although she couldn't accommodate my extremely small head (19.5-20 inch cap) She made every effort to find solutions that worked. The quality of the hair used in the unit... Se mere

Bedømt til 5 ud af 5 stjerner

I’ve been buying for LVH for years now because I love the quality of their hair and it’s priced reasonable. Shipping is so quick which has been a lifesaver so many times as I’m such a disorganised pe... Se mere

Virksomhedsoplysninger

  1. Leverandør af hårextensions
  2. Leverandør af skønhedsprodukter
  3. Parykforretning

Oplysningerne kommer fra forskellige eksterne kilder

No.1 for Premium Virgin Hair & Handmade Wigs ~ ▪️As seen in Glamour, Cosmo & BlackHair Mag info@londonvirginhair.com SALON NOW OPEN


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

196 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(196)

11 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I placed my order on Friday and got an…

I placed my order on Friday and got an email to say it was out of stock on Monday. I responded back on Wednesday and advised I needed the hair for my birthday so if I wasn’t gonna have it by the next Monday, I wanted to cancel the order. They responded and advised no weave was going to be in stock until at least Monday so I don’t understand why they are taking orders with no stock??? Even looking back on it, you are still able to order? I haven’t received any correspondence since I said I wanted a refund. It’s so hard to get in touch with LVH. I used to swear by them and have always used them so I don’t know what has gone wrong this time. The lack of communication/customer service skills is sad. I have tried to reach out via different platforms and haven’t been able to get through to anyone. I placed my order over a week ago now and my refund still hasn’t been processed nor has anyone contacted me back regarding it. My partner paid for it and his words were ‘have I been scammed by a weave company’. Wouldn’t recommend to anyone anymore.

15. februar 2025
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Hey,

Thank you for your feedback.

Regarding the stock; unfortunately sometimes our orders go out quicker than the stock can update! This is a fault in the website which we are getting resolved as soon as possible so no further issues persist. We are sorry you experienced this however this is not a normal circumstance.

Regarding communication, we apologise if you haven’t heard from us. All of our emails have now been responded to from Friday so please do get in touch at info@londonvirginhair.com if you are still awaiting a response.

Regarding a refund, any orders which have not been fulfilled have been refunded and cancelled if agreed with the customer. So please let us know if this hasn’t yet happened.

Many Thanks,

LVH Team x

Bedømt til 1 ud af 5 stjerner

Change of quality

I brought a closure and 14inch hair it was absolutely poor quality I have been buying hair for sometime from this company and usually quite good. However this time it was dreadful like a synthetic joke shop quality hair. Will not be purchasing again.

14. oktober 2024
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Hey, We are sorry to hear you have experienced this issue. Please send us an email to info@londonvirginhair.com with your order number and we will be more than happy to investigate this.

Many Thanks,

LVH Team x

Bedømt til 3 ud af 5 stjerner

Good customer service

After having an issue with the hair purchased initially. LVH ( Adanna) was very happy to help and replaced the hair for me. She was very helpful and delt with the matter promptly which I am very greatful for. Thank you

20. december 2024
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Thank you for your kind works Desiree! x

Bedømt til 2 ud af 5 stjerner

Wouldn’t recommend deep wave bundle

I paid £180 for a luxury deep wave bundle. What a waste of money. I had it done & in 1 week it look like a birds nest & was shedding all over the place. On contacting LVH they offered me vouchers(to still spend with the) not a refund that would allow me to get my hair redone. I’ve taken a chance & purchased a coupe of wigs instead. I’m hopeful they will be fine,

22. november 2024
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Hey,

Thank you for your feedback! We are sorry you have experienced this with our hair. Unfortunately as per our hygiene policy we are unable to provide a refund on worn goods so our alternative would be some gift vouchers to compensate for the inconvenience. If you have any more issues or concerns with future purchases, please contact us via info@londonvirginhair.com and we will be more than happy to look into this for you.

Many Thanks,

LVH Team x

Bedømt til 1 ud af 5 stjerner

Hi guys absolutely the worst experience…

Hi guys absolutely the worst experience I had with LondonVirginHair .
Well I’ve order 4 bundles plus 1 closure for 20 inch HD which was a gift for my sister worth of £577 in Romania,as soon the order came I packed and send it with DHL in Romania when my sister she received the hair she notice that the closure was 12 inch instead of a 20 inch , I wrote several emails regardless for a good couple of days to just receive an outcome to return the wrong closure and which was the brand mistake with so poor customer service.
I end up with £25 refund for the difference of price of the wrong closure and that’s it ,not a voucher discount or to get a chance to buy the closure cheaper or any other kindness or to value the customer for they’re mistake,nope none of that .
Will not recommend this brand at all to no one .

27. august 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

SCAMMERS!!! Save your money and time.

It is my first time using LVH and what attracted me was the advertisement for quick next day delivery 🤨. I ordered and paid, then an email was sent to say my product was out of stock would I like to purchase something different.
It has been 7 days, no product, no communication from the company, all phone numbers are invalid. The 'live' chat is dead.
It's a scam to take peoples money and not provide the product.

16. august 2024
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Hey! Thank you for your feedback. We apologise if your query has been missed as we are currently running on a reduced admin service. If you could please kindly send us with your order number, we will be sure to rectify this issue as soon as possible.

LVH Team x

Bedømt til 1 ud af 5 stjerner

The clip in extensions are atrocious

The clip in extensions are atrocious, the wefts are way too big i dont know whose huge head they used to measure against and think this applies to everyone, also its 2024 time to make seamless clip ins , wish i didnt order these the clips are really flimsy too i can tell they aren’t going to last long

6. august 2024
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Hey! We are sorry that you have experienced this with our hair. Please email us with your order number and we can look into this for you.

LVH Team x

Bedømt til 1 ud af 5 stjerner

When the hair arrived it looked nice…

When the hair arrived it looked nice but after 3 months wear on a wig the hair started to matt I paid over £500 and I’m not happy.

20. oktober 2023
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Hey! We are sorry that you have experienced this with our hair. Please email us with your order number and we can look into this for you.

LVH Team x

Bedømt til 5 ud af 5 stjerner

Excellent quality and service

Was recommended LVH as I haven't weaved my hair in many years and didn't know which company offered good quality hair. LVH hasn't disappointed me. I bought body wave bundles and closure all came by the next day. Excellent quality. When I'd bought one bundle too many, I was able to send it back with no quibbles and the money was back in my account within 5 days. I even got an email to check that everything was alright.
Will most definitely recommend and will definitely purchase from them in the future.

8. april 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

AWFUL quality synthetic mix hair

AWFUL quality synthetic mix hair.
Paid over £300 for bundles and a closure, the hair matts, tangles be sheds. It feels horrible and is difficult to style.
I gave emails LVH for a refund and have had no response.
Absolutely disgusting scam company, for actual premium hair use Bleu Ribbon not this cheap processed hair they falsely market as premium virgin hair.

18. marts 2024
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Hey Danielle,

We are very sorry you have experienced this issue with LVH. Just to confirm we have spoken over email and agreed on replacing the whole order for you with new texture hair of your choice. We would also like to clarify that we never use a synthetic mix in our hair.

Many Thanks,

LVH Team x

Bedømt til 1 ud af 5 stjerner

Quality

Awful quality very thin and dry looking especially once coloured waste of money. Won't buy again very disappointed

1. februar 2024
Uopfordret anmeldelse
London Virgin Hair ®-logo

Besvarelse fra London Virgin Hair ®

Hey There!,

we are very sorry that you have experienced this issue with our hair. Please email us with your order reference and we would be more than happy to investigate this for you.

Many Thanks,

LVH Team x

Bedømt til 5 ud af 5 stjerner

The straight hair bundles I’ve bought…

The straight hair bundles I’ve bought has always been of good quality, have been able to reuse the hair multiple times and it still has remained in good condition. Not a lot of shedding either. Excellent communication and fast shipping! One of my favourites!

1. september 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Quality hair

I have used LVH a number of times and I have never been disappointed with the quality of the hair I purchased. By far the best hair extensions I’ve used. I always receive compliments when I have the hair installed. I like that the if you take care of the hair you can reuse it.
Very happy customer!!!

6. september 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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