Very helpful when needing to deliver materials to a place with access issues. Couldn’t have been more help. A very grateful customer
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered Sunday night, delivery on site 1st thing Tuesday, can’t get better than that! Always good product and great customer service
Virksomheden har svaret
Guys in the show room done a good job keeping me updated with the order, it did get delayed by a few weeks, apparently shipping issues. On delivery it got left half on the path & drivway, unfortunatel... Se mere
Virksomheden har svaret
After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af brolægningsmaterialer
- Butik med udstyr til haveanlæg
- Leverandør af natursten
- Leverandør af terasseoverdækning
- Stenleverandør
Skrevet af virksomheden
Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.
Skrevet af virksomheden
- About us
- London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
- Outstanding customer service
- At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
- Come and see us
- Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
- Reasons to use London Stone
- High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).
Free Nationwide Delivery
On all orders over £750 + VAT
*Exclusions apply, please contact us for further details
Kontaktoplysninger
Sutton Lane, SL3 8AH, Slough, Storbritannien
- 01753 212950
- info@londonstone.co.uk
- londonstone.co.uk
4,6
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic experience
After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley.
The showroom was really well laid out and has a sample bar too.
But the service was the icing on the cake. Very knowledgeable regarding the products and listened to what I wanted offering meaningful advice. Thank you- we will be back!
21. april 2026
Uopfordret anmeldelse
Besvarelse fra London Stone
Hi Jane
Thank you for your feedback and 5-star review.
What a lovely way to start the week by reading this lovely review.
We are very happy to hear about how you found us and our Milton Keynes Showroom - your feedback will be passed onto the team, it is always greatly appreciated to hear such glowing praise from our customers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Besvarelse fra London Stone
Hi Chris
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us, thank you again for choosing us and our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Besvarelse fra London Stone
Hi Tim
Thank you for your feedback and 5-star review.
It is always great to hear this from our customers and how they value the services we provide, it is always deeply appreciated hearing back from our customers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Good product.
9. april 2026
Besvarelse fra London Stone
Hi Stephen
Thank you for your feedback and 5-star review.
It is always nice to hear back from our customers and that they are happy with their chosen products.
Thank you again for choosing to use us.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Unfortunately this project didn’t run…
Unfortunately this project didn’t run like it should. This is very unusual for London stone but on this occasion some of the products weren’t correct and some were missing. These things happen but the time it took to fulfil the order affected our clients experience and us completing the project on time.
30. marts 2026
Besvarelse fra London Stone
Good afternoon Stuart,
Thank you for taking the time to leave us your review and also thank you again for your order.
I have taken onboard the points you have raised in the review and investigated into this to see what had happened. I can see that once the issue was brought to our attention our colleague Joe took on fixing this for you and made sure to get the correct goods out to you as soon as he possibly could to limit the delay onsite.
Please accept my apologies for the delay this caused you onsite and I imagine due to how close this was to the bank holiday there was added pressure.
As you stated unfortunately errors can happen from time to time but we do pride ourselves on our customer service to put those errors right and fix the issue.
The issue will be addressed internally with the department head for further assessment and checks to be done on the orders being picked by our Operations team moving forward.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Joe in your Kent showroom gave…
Joe in your Kent showroom gave excellent customer service today, giving us advice for our patio clay pavers. Thank you Joe.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra London Stone
Hi Lynda
Thank you for your feedback and 5-star review.
It is our aim to always give the best possible advice and help to any customers when they have taken the time to visit any of our showrooms and we are very glad to hear of the service you were given by Joe.
I will pass on your thanks to Joe.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Quality product at competitive price
Very quick delivery, helpful staff, good price , very good quality product. Highly recommend London stone .quality
26. marts 2026
Besvarelse fra London Stone
Hi Mark
Thank you for your feedback and 5-star review.
It is always great to hear this from our customers and how they value the services we provide, it is always deeply appreciated hearing back from our customers.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Kris and Jack at the North London…
Kris and Jack at the North London showroom delivered once again.
Thanks guys for all your professional help. Spot on..
Nash
31. marts 2026
Besvarelse fra London Stone
Hi Nash
Thank you for your feedback and 5-star review.
It is always great to hear and very much appreciated when we receive outstanding feedback such as this for members of our sales team.
I will pass on your thanks to Krish and Jack.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Not great
Not great
Again contracted out delivery by pallet line no communication of expected time
Not good enough. pallatline are terrible please sort londonstone your company deserves better than them to deliver your top quality products
31. marts 2026
Besvarelse fra London Stone
Hi Simon
Thank you for your feedback and for taking the time to leave us the review.
I will be addressing the issues you have experienced through PalletLine with our Transport department and we will look into this further with PalletLine on where that can improve.
We always appreciate any feedback that we can use to help improve on our services and the services of the other companies that deliver for us.
Thank you again for choosing to use us and your feedback on our products too.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
We recently worked with this stone…
We recently worked with this stone supplier and had a very positive experience. The quality of the materials was excellent, with a wide selection available to suit different styles and budgets. The team was knowledgeable, helpful, and responsive throughout the process, making everything run smoothly from inquiry to delivery.
Delivery was on time, and the stone arrived in great condition, exactly as described. Their attention to detail and customer service really stood out.
Overall, a reliable and professional supplier that we would happily use again and recommend to others.
27. marts 2026
Besvarelse fra London Stone
Hi James
Thank you for your lovely feedback and 5-star review.
Hearing such a detailed and through review of the service you have had from us is what we believe sets us apart from our competitors.
We go above and beyond to help our customers to make dealing with us a easy as possible .
Thank you again for your amazing feedback on us and our services.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Besvarelse fra London Stone
Hi Abbi
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us, thank you again for choosing to buy from us again and for using our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Easy ordering and an easier delivery
Easy ordering and an easier delivery. Great company to work with.
26. marts 2026
Besvarelse fra London Stone
Hi Philip
Thank you for your feedback and 5-star review.
We’re delighted to hear how easy you found ordering with us, thank you again for your kind words and for choosing us and our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Always a pleasure to deal with
Always a pleasure to deal with. Finally a trade supplier that values customer service! I'm a designer and landscaper and have very high standards (The Garden Alchemist). Thank you for great service (especially Dan that popped to site) and lovely products
25. marts 2026
Besvarelse fra London Stone
Hi Dan
Thank you for your feedback and 5-star review.
It is always great to hear and very much appreciated when we receive outstanding feedback such as this for members of our sales team. Our aim is to be as helpful to our customers as possible and to make the experience using us the best it can possibly be, showing we care about our customers and products goes a long way in this business and it is always lovely to hear that from our customers.
I will pass on your thanks and kind words to Dan.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Besvarelse fra London Stone
Hi James
Thank you for your feedback and 5-star review.
We’re delighted to hear that everything is all correct with your order and you were happy with the timing.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
very good service
19. marts 2026
Besvarelse fra London Stone
Hi Jakub
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us, thank you again for choosing us and our products.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Wonderful service and advice
13. marts 2026
Besvarelse fra London Stone
Hi Daniel
Thank you for your feedback and 5-star review.
We’re delighted to hear how happy you are with the service you have received from us and the advice you have been given.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent customer service.
Excellent customer service.
Great stock of quality materials.
I can recommend to everyone
13. marts 2026
Besvarelse fra London Stone
Hi Greg
Thank you for your feedback and 5-star review.
We are always delighted to receive such glowing feedback from our customers. What sets us apart from other companies is our dedicated customer service and our wide array of products.
It is always appreciated when we hear back from our customers saying they would recommend us to their friends and clients.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Excellent service
Excellent service. Very fast and efficient. Great product. Happy with the results.
16. marts 2026
Besvarelse fra London Stone
Hi Rebecca
Thank you for your feedback and 5-star review.
We’re delighted to hear how you found the service you have received from us from the product you have selected through to the delivery of the goods, it is lovely to hear you hold us in such high esteem.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
I’ve been using London Stone for all my…
I’ve been using London Stone for all my porcelain and natural stone for years, and their products have always been outstanding. I want to give a special mention to Jamie Norris, and now Dan Pain, for being incredibly professional, helpful, and easy to work with throughout the entire process. From ordering materials to dealing with any issues that come up on site, they’ve consistently provided exceptional service. It makes a huge difference working with a team that genuinely cares and always delivers.
Thank you
Maurizio Devona
10. marts 2026
Besvarelse fra London Stone
Hi Maurizio
Thank you for your feedback and 5-star review.
What a lovely review to read at start the week.
It is always great to hear and very much appreciated when we receive outstanding feedback such as this for members of our sales team. Our aim is to be as helpful to our customers as possible and to make the experience using us the best it can possibly be, showing we care about our customers and products goes a long way in this business and it is always lovely to hear that from our customers.
I will pass on your thanks and kind words to Jamie and Dan.
Excellent, responsive customer service
I run a small Landscaping company and this company has been really flexible with an excellent range of products. Excellent customer service too. I will definitely buy from London Stone again.
13. marts 2026
Besvarelse fra London Stone
Hi Elizabeth,
Thank you for your feedback and 5-star review.
It is always great to hear this from our customers that have placed either one or or numerous orders with us, it is always deeply appreciated how much our customer value our goods and the services we provide.
Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.