London diamonds service is absolutely next level. Super friendly and informative communication from James on the socials/whatsapp. I’ve also just had my stunning engagement ring resized under its life... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I can not be happier with the whole service from start to finish from London diamonds. The communication, advise, numerous questions asked and answered with re assurance and amazing customer se... Se mere
James was professional informative and really helpful. I went in the beginning looking for advice and James wasn’t pushing for a sale just helped me understand what I should look out for which is why... Se mere
James and the team at London Diamonds were incredible to deal with. They went above and beyond to get a beautifully bespoke ring made and delivered on a very tight time frame, in order to be able to... Se mere
Virksomhedsoplysninger
Om London Diamonds Official
Skrevet af virksomheden
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
Skrevet af virksomheden
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
Kontaktoplysninger
24 Greville Street, EC1N 8SS, LONDON, Storbritannien
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
Flawless experience
Great smooth experience making one of the most important purchases one will.
James was helpful and responsive. Helped pick design features and helped me realise the design goals I had for the ring. Can’t fault it tbh.

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Fantastic service!
James and the team are absolutely brilliant and couldn’t have made it an easier and more pleasurable experience! Would highly recommend as I cannot find a single fault with the whole process.

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Unbeatable customer service
I’ve had my engagement ring since 2021 and managed to badly break the band (it’s a very thin band). I sent it to London Diamonds and they managed to fix it completely free of charge and it looks brand new. Their customer service is excellent and it was back to me within a week. Thank you so much to the whole team.

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The best jewellers!
Easily one of the best jewellery buying experiences I’ve ever had! I first reached out to James and his team three years ago to design my dream eternity ring, they answered all my questions and communicating with them throughout the design process was so easy. They worked to my budget and found the best diamonds and designed the ring exactly how I wanted it. I’d never bought expensive jewellery completely through an online process before so was naturally very apprehensive, but they really put my mind at ease.
Their aftercare has been impeccable as well. Over the last few years I’ve had my ring serviced/cleaned and repaired when need completely free of cost. James and his team have been amazing and I will absolutely be a returning costumer when I’m ready for my next big purchase.

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The Best Company!
We had our beautiful London Diamonds engagement ring for a couple of years when it had a tragic accident and had to undergo significant repair work. LD went above and beyond to look after us and completed the work to the highest of standards. My fiance was worried that it wouldn't be 'her' ring anymore but it was perfect in every way and identical to the ring she had.
In a world where quality of customer service is declining, if I could give 6 Stars to London Diamonds I would. They are truly an unbelievable company run by wonderful people.
We'll be back for our wedding bands!
Thank you LD!
A personal, attentive and caring service.
Thank you LD (and specifically Miranda for all your help). I am been thoroughly impressed from start to finish with the attentive and personal way that LD go about their work. Their offering is unique and provides great comfort to what can be a bewildering and overwhelming experience. I really felt that during the entire process that LD cared about me and my proposal plans and was able to ensure that everything was aligned to ensure everything fell into line going above and beyond when required. Thank you LD.
Great product and service
Great product and service. Required a shortened delivery date and it happened!!The LED really made the item sparkle👍
Excellent from start to finish
From start to finish the team at London Diamonds provided an easy and stress free process from initial enquiries to delivery and follow up contact.
As for the ring itself.... Perfection and genuinely looks even better than in the pictures.
I cannot recommend the guys at LD enough.
Simply Fantastic - Service & Quality
I highly recommend London Diamonds! My fiancé took an idea I had previously shared with him and, with the help of their extensive knowledge, expertise, and experience, turned it into a reality. They provided valuable consultation and advice on the style, carat, setting, and everything in between. Not only do they provide impeccable service, but their lifetime warranty also ensures complete peace of mind. I can't thank them enough for creating the perfect ring!
Smooth easy process I would not use…
Smooth easy process I would not use anyone else. Service is second to none.
The most amazing experience from start…
The most amazing experience from start to finish.
What a fabulous team and ring.
We are over the moon.
Thanks again London diamonds.
Best Customer Service and Product.
I cannot recommend these guys enough. Engagement ring was designed perfectly. Wedding rings absolutely gorgeous. We made an error (our fault) and they resized it, no problem at all, quickly and sent it straight back. Will be using them for all of our jewellery needs going forward.
A wonderful service from start to finish
Responsive and great at communicating every step of the way. I was able to take my time choosing my eternity ring woth no typical sales pressure. The ring is absolutely stunning as is the box it is presented in. I couldn't be happier with the service and the product. Highly recommend.
Would totally recommend.
Web site was good for selecting ring and style. Communications and updates were good and customer service very quick to respond on a progress check when nearing the delivery window. Delivery was as expected within the time frame stated at order. Received a short video of the ring before agreeing delivery date. Packaging of item is very bespoke to the product with even a small light in the box to make the diamonds show there best quality, wife was and still is over the moon with the ring. Would I recommend, absolutely can’t fault anything about the purchase. PS Be sure of your size requirements.
Exceptional service from start to finish
My engagement ring is from London diamonds and I have just received my beautiful wedding ring. London diamonds have provided an exceptional service from start to finish. They are always on hand to answer any questions and nothing is ever to much trouble. I cannot recommend them enough and would never go anywhere else!

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Perfectly crafted Eternity Ring
I've shopped with James and London Diamonds a few times (once for a couple wedding bands, another for a pair of earrings and most recently for an eternity ring for my wife).
Their most recent work was nothing short of spectacular. James was really informative when giving insight into how the eternity ring would look before building it. In 4 weeks (which is very quick to build an eternity ring from scratch) James and his team delivered a perfect ring for my wife who is over the moon with how it turned out.
For me, they offer unbelievable value, James and his team have a way to make your idea and budget match up and give you the best experience out of it. I will definitely shop again with London Diamonds in the future. Thanks again!

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Customer service was brilliant
Customer service was brilliant, very reliable and friendly

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







