I can not be happier with the whole service from start to finish from London diamonds. The communication, advise, numerous questions asked and answered with re assurance and amazing customer se... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
James was professional informative and really helpful. I went in the beginning looking for advice and James wasn’t pushing for a sale just helped me understand what I should look out for which is why... Se mere
James and the team at London Diamonds were incredible to deal with. They went above and beyond to get a beautifully bespoke ring made and delivered on a very tight time frame, in order to be able to... Se mere
This company is honestly amazing. The customer service is outstanding. James replies so fast and is so helpful. I know my partner found ordering the ring really easy but on top of that I recently da... Se mere
Virksomhedsoplysninger
Om London Diamonds Official
Skrevet af virksomheden
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
Skrevet af virksomheden
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
Kontaktoplysninger
24 Greville Street, EC1N 8SS, LONDON, Storbritannien
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
I can not be happier with the whole…
I can not be happier with the whole service from start to finish from London diamonds.
The communication, advise, numerous questions asked and answered with re assurance and amazing customer service.
Everything made me feel very secure and trusting in ordering from here.
The ring was delivered within 2-3 weeks . It was shipped with tracking and arrived perfectly.
The quality of the ring itself is mesmerising, along with the lifetime guarantee for cleaning and servicing.
I can honestly say I would never order a diamond from anywhere else. Amazing experience . Thank you for being part in an amazing moment and memory.
All my thanks
Dan .
5 star service - stunning ring
James was professional informative and really helpful. I went in the beginning looking for advice and James wasn’t pushing for a sale just helped me understand what I should look out for which is why we went with London Diamonds. Cannot explain how much I appreciated his advice and the ring is more than what I could have expected. Quality of the stone and ring in general is amazing and the process was easy and simple and James was very responsive to any questions. Thank you for making what is a stressful process seem very easy.
Great experience using London Diamond
Great experience using London Diamond. Quick to respond excellent customer service.
5* service
My fiancé bought my engagement ring from London diamonds after a lot of not so subtle hints from me 😅.
It was everything I wanted and more! We get married in a couple of months and I wanted to get my ring resized and cleaned before the big day. I messaged them on instagram and received super speedy, personalised responses, no jargon and straight to the point!
I sent my ring into them last Thursday afternoon, and received it back this morning (1 week later), resized, cleaned and sent back in a new box (mine was a bit battered) all for FREE under their lifetime warranty.
Honestly couldn’t ask for better service and I’m so happy my fiancé used them to buy my engagement ring. When we upgrade our wedding rings, we’ll definitely come back! 💖
Amazing customer service
This company is honestly amazing. The customer service is outstanding. James replies so fast and is so helpful. I know my partner found ordering the ring really easy but on top of that I recently damaged it and feared the worst! However, it has been returned a week later, no longer bent and as shiny as ever!
Couldn’t recommend these guys more! Will definitely return for wedding bands!
James and the team at London Diamonds…
James and the team at London Diamonds were incredible to deal with. They went above and beyond to get a beautifully bespoke ring made and delivered on a very tight time frame, in order to be able to ask the big question on St Dwynwens day (Welsh Valentines) & Burns night, a cultural nod to both myself and my FIANCÉ.
Thank you again for everything, couldn't recommend you guys at London diamonds enough!
Excellent service from James and the…
Excellent service from James and the team! A professional yet very friendly service throughout, I appreciated the complete honesty and no pushiness whatsoever. My ring arrived today and I could not be happier knowing it’s top quality and for a very good price. The sparkle of the ring is unreal!! Would recommend London Diamonds to anyone in a heartbeat!
Amazing customer service from start to…
Amazing customer service from start to finish . James is just incredible at what he does and my ring is exactly what i had hoped for . Thankyou James and Team - Simply the best x
Highly recommended -fantastic products and service
Hidden halo diamond engagement ring amazing ! Wife is thrilled and many compliments. James and the team provided exceptional service -can highly recommend London Diamonds !
Amazing customer service
Amazing customer service . Thankyou James for been so helpful with me.
My rings are just so beautiful I couldn’t be more happy. The box is pretty fancy too 🫶🏻 Just everything is perfect. Fantastic company
Great customer service and quality product
Great customer service, arrived as expected and on time. My now fiancée is in love with the ring.
Super quick! Super sparkly ✨️
I just wanted to thank all the london diamonds team I sent my ring back to be re sized, the form said to allow 2-3 weeks, it was sent back within a week and looks brand new! Its been cleaned up so nice its sparkling ✨️
Fits lovely!
Thank you all xxx
I had a great experience with London…
I had a great experience with London Diamonds while choosing an engagement ring for my fiancée. The whole process was smooth and enjoyable, and the quality of the ring is absolutely stunning.
A special thank you to Miranda, who guided me through every step with professionalism and care. She made everything easy and stress-free, and I truly appreciated her help.
I highly recommend London Diamonds for their excellent service and beautiful craftsmanship.
Wonderful bespoke service from Miranda…
Wonderful bespoke service from Miranda and James. Support team worked with me for a clear and honest process to organise a wonderful engagement ring for my now fiancé Aleksandra.
From the deposit to the final payment and delivery of the ring, everything was done easily, understandably and they took all of my considerations into the build and design.
In these circumstances I wanted the experts to build the ring as I’m no expert in understanding the important quirks of rings, like the importance of the sitting height, the stability of the bezel, the comfort fit, all things I would not have been able to organise myself.
London diamonds sourced a wonderfully cut diamond in a lovely setting providing my fiancé with her dream ring.
Thanks again to the team for their prompt and clear communication throughout this process, it has been a pleasure to work with them!
Would recommend
We found London Diamonds on instagram and loved their rings. We found the exact ring we were looking for available to order from the website, and messaged for advice on lead in time and size which was promptly and reassuringly responded to. 3 weeks later the perfect ring arrived, securely delivered and beautifully packaged. We will be back for our wedding bands. Thank you LD!
Incredible!
From start to finish I had the best experience and James was just fantastic! I would highly recommend LD! And not to mention, my new engagement ring is INSANE!!!!!!!!!
Five stars to James and the WHOLE team…
Five stars to James and the WHOLE team at LondonDiamonds for helping me design the perfect engagement ring. I went in with no clue where to begin, but James patiently guided me through every step and never minded the constant stream of WhatsApp questions. The finished ring was flawless, and my partner hasn’t stopped admiring it. Thank you all.
I found London Diamonds on instagram…
I found London Diamonds on instagram and noted they done a stunning example of my preferred ring- a marquise cut, hidden halo in 18k gold and for a very fair price too! I done a lot of looking around and couldn’t beat their price or product. I pointed the chosen ring and LD in the direction of my partner and he purchased and proposed 7 months later!! He was very happy with the service and communication.
Superb experience
Superb experience, kept me informed from start to finish and a beautifully crafted piece of jewellery.
Strongly recommend.
Fantastic company
I can not recommend London Diamonds enough, from start to finish they’ve been nothing short of incredible.
Personally, I had absolutely no idea about rings or what I was looking for. I dropped them a message on Instagram and they were really attentive and made the entire process extremely simple. Within a month I’d messaged and received the ring.
They also helped me guess my fiancés ring size based on pictures and pretty much nailed it!
The ring itself was perfect and came really neatly packed and presented.
The ring did fit but she prefers them slightly looser. LD offered for it to be resized, we posted it out on Sunday and received it back today (Saturday - 6 days later).
Honestly, nothing but praise for them and recommended them to all my mates
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








