Serial Buyer! Dishwasher packed up last night I am now using my new Dishwasher, far more efficient than my previous unit and quieter! 24 hours and I have a new dishwasher fitted Same instal... Se mere
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Se, hvad kunderne siger
Jordan on the telephone was excellant from initial contact to delivery. Always ready to help even when I changed my mind regarding the order. Good communication at all times Delivery was prompt, on t... Se mere
We live on the fifth floor with no lift. Carrying a washing machine up five flights of stairs is a seriously challenging task, but Bilal and Shahab did so willingly and without any complaint and did a... Se mere
The delivery men did a very good job in installing my fridge/freezer. And they disposed of the old one. They kindly switched from right hand to left hand door opening. They were polite and fr... Se mere
Virksomhedsoplysninger
Om Londonappliances
Skrevet af virksomheden
About us
For over 20 years Londonappliances have delivered electrical goods to over 100,000 satisfied customers, being in London gives us the edge when it comes to a speedy service, not only are we quick but we offer quality goods at great prices. Many retailers attempt to wow their clientele with cheap prices. Well, we offer great prices accompanied with a fantastic service.
Expert Installation
We offer Expert installation services the very next day for all home appliances, from Gas Cookers to Built-in Appliances we’re able to have your appliance fitted and running on a day of your choosing 7 days a week.
Being London’s largest retailer of home appliances means we stock a massive amount and variety of stock; we know how important a quick service is that’s why we’re able to offer next day delivery for orders before 9pm.
Knowledgeable staff
Safe to say, our staff know everything about appliances from dimensions to the quality of any home appliance. Being centred in London allows us to know how awkward some kitchens can be, we also understand how popular built-in appliances are in London, we can professionally install integrated units with ease and always upon delivery.
We know London.
Not every delivery is easy. All of our drivers are trained to be able to go up to the 4th floor without a lift, meaning we can offer a service no one else is willing to do. No lift, no problem!
Speedy Service
We’ve kept our customer base within one city, this means we’re always around the corner. We’ve got the edge when it comes to a quick service.
Our commitment to you
We're working constantly to ensure all prices listed on our site are the best, this may not always be the case which is why we are happy to price match all legitimate competitors. We offer an excellent service whilst maintaining the best price, Communication is key, we make sure to update yourself on every step leading to your delivery.
Contact us
For sales and enquiries give us a call on 02030519780 for customer service you can call our team on 02077391004, or should you wish to see us in person visit our main branch or depot, 334 Bethnal green road E2 0AG or 28 Fowler road IG6 3UT respectively.
Feel free to send us an email on info@londonappliances.com to answer all queries.
Kontaktoplysninger
Radiant House, Fowler Road, IG6 3UT, London, Storbritannien
- 02030519780
- info@londonappliances.com
- londonappliances.com
4,5
Fremragende
717 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
great service from London Appliances
great service from London Appliances, they answered the phone every time (quite unusual these days), catered for all our needs, very efficient service. Delivery with installation carried out on time and in a very friendly manner. Thank you very much for your excellent service
21. januar 2026
Uopfordret anmeldelse
Ordered late in the afternoon
Ordered late in the afternoon, delivered before 11am the following morning excellent service thank you to Shahid and Aman for a friendly delivery , I have already recommended this company to friends and family
Excellent service thank you
20. januar 2026
Uopfordret anmeldelse
proper 1st class customer service
really good customer service arranging deliveries to a tight schedule: real person answers promptly and understands issues and offers helpful solution
15. januar 2026
Uopfordret anmeldelse
My last cooker 'died' just before…
My last cooker 'died' just before Christmas and London Appliances really kindly delivered the new one just two days later, in time to cook the turkey! The men were so helpful and polite, super-clean and tidy and careful. I am SO HAPPY with this company and will definitely choose them next time!!! A***** on everything!
22. december 2025
Uopfordret anmeldelse
Competitive prices and easy to order
Competitive prices and easy to order. Easy to contact and work through any changes. You actually get to speak with a person who values your business and wants to help. Aadil thank you very much for the amazing service.
10. december 2025
Uopfordret anmeldelse
unreliable
unreliable. never delivered the oven, time wasters. no communication or updates. PayPal gave the refund
2. december 2025
Uopfordret anmeldelse
Besvarelse fra Londonappliances
Hello Nural,
Thank you for your feedback. Upon reviewing your order, we can confirm that payment was received through PayPal. PayPal then issued a security check request, and as a result, our system automatically cancelled your order and processed a refund.
We’re sorry for any inconvenience this may have caused and appreciate your understanding.
Katy
Customer Services
A company that does what it promises.
I had ordered a washing machine from a well-known name and had the delivery cancelled by them TWICE. I ordered from London Appliances at mid-day on Friday, by phone and told them that my flat was 4th floor with no lift. The machine arrived on Monday was carried up all the stairs and installed with no issues whatsoever. Thank you!
8. december 2025
Uopfordret anmeldelse
Efficient and on time.
8. december 2025
Uopfordret anmeldelse
London appliances - hassle free and very knowledgeable
London appliances were beyond fantastic, I usually use my kitchen supplier / builders merchants to supply all of my appliances. This time I thought I would try and save some money and try these guys.
Being a developer I usually don't have the time to shop around to find the best pricez
i spoke to Jordan from the start and he was extremely helpful. Took all the hassle out of navigating model numbers and different specs.
He Went away and beat an already competitive price and saved me even more money.
These guys blow any other competition out of the water!
9. oktober 2025
Uopfordret anmeldelse
Good price and service
It was easy to find the appliance I was looking for and the price was excellent. Delivery and installation was quick and smooth too.
29. november 2025
Uopfordret anmeldelse
Extremely efficient and speedy service!
Extremely efficient and speedy service!
Ordering process was straight forward
Delivery information and updates were great
28. november 2025
Uopfordret anmeldelse
Amazing store
Amazing store, Guys are always happy to go above and beyond to get the appliance to where it needs to go. Been buying my appliances here for years and never had any issues.
28. november 2025
Uopfordret anmeldelse
Worst customer service, worst experience
I am utterly disappointed with both the Bosch and London Appliances. After spending over £700 on what I thought would be a reliable appliance, it failed just two weeks after delivery. The fridge is buzzing, but it doesn’t cool at all, leaving us without fresh food, which is especially challenging with a 2 years child at home.
I’ve reached out to Bosch, and they informed me that it could take about two weeks to send an engineer, which is completely unacceptable for such a vital appliance. Meanwhile, London Appliances has been of no help, passing me back and forth between them and the manufacturer. It’s been a week now, and we’re still waiting for a resolution.
This experience has been incredibly frustrating and disappointing. I initially wanted just a repair, but now I’m demanding a full refund. I cannot recommend Bosch or this retailer to anyone.
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Londonappliances
Hiya, Thank You for your review. We have no record of any complaint from yourself. Please kindly send your complaint, including your order number to cs@londonappliances.com
Thank You, London Appliances Team
Great service
Prompt attendance. Friendly and professional. Did an efficient job repairing my dishwasher and provided good advice.
I am very pleased overall.
26. november 2025
Uopfordret anmeldelse
Helped me purchase all my commercial…
Helped me purchase all my commercial appliances. Delivered next day without any hassle. Thanks Guys!
21. november 2025
Uopfordret anmeldelse
Good service
Good service
Ordered a fridge
I'm on the 4th floor and they delivered no drama
I hate John Lewis
12. november 2025
Uopfordret anmeldelse
Not just good service but good advice
Not just good service
But good advice as well
I didn't feel like I was being made to spend more money
Over the phone, the sales advisor actually guided me to a similar product £200 cheaper
Now that is good service 👏
22. november 2025
Uopfordret anmeldelse
Rubbish customer service
Ordered Bosch washing machine, received message
at 11.45 p.m. to say delivery would be between 3.00 and 7.00 following day. Cancelled plans with family
to wait in. Delivery didn’t arrive. Another message following evening 11.45 p.m.said delivery up to 3.00 p.m. I could not be in, had other arrangements for next few days so cancelled machine with promise of money back. Phoned when money not returned, promised to be in bank by following Monday, after three weeks still waiting. Phoned again to be told
accounts to be Contacted for ARN number to supply
to bank would phone back p.m. no phone call.
My Advice Don’t order from this company.
UPDATE
After several phone calls and calls to bank have finally received refund on 22/11/20. Sales Manager very helpful and found refund had not been given due to
machine not having been cancelled on paperwork.
25. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Londonappliances
Dear Dorothy Ellen,
Thank you for your message, and I’m very sorry to hear about the experience you’ve had.
I have requested your information through Trustpilot so that we can locate your order details securely. Once we receive your information, we will contact you directly to resolve this matter as quickly as possible.
We apologise for the delays and inconvenience caused, and we will ensure your refund and any missing updates are handled urgently.
Thank you for your patience, and we look forward to getting this sorted for you.
Kind regards,
Cath
Customer Support Team
Thank you alot for your support and…
Thank you alot for your support and reliable service, Affordable prices and helpful advice
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Londonappliances
Thank you so much, Rafiq, for your kind words and great feedback!
We really appreciate your support and are glad to hear you found our service reliable, our prices affordable, and our advice helpful.
If you ever need anything in the future, we’re always here to help!
Thank you again for choosing us. 🙏
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