Lomi is a wonderful company. Their products are great and support a better environment. The service team is so helpful. Lou Ellen recently assisted me in securing a new Lomi unit and the experience wa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When challenged with an issue I immediately reached out to Lomi customer support. Thankfully received a prompt response with detailed video Instructions to remove fan, clear any debris, then reinst... Se mere
I pre-ordered a 1st Gen Lomi years ago, and it's been a wild ride ever since! We're now about to get our 3rd gen, and pretty much everyone that comes over for dinner asks about it when they see us usi... Se mere
Lomi worked for almost a year but then started to be too loud to keep in kitchen to use, when I reached out to customer service they said a certain amount of noise was normal but I explained the noise... Se mere
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
LOMI’s customer service is great!
LOMI’s product and customer service are top notch. Twice I reached out with specific issues. I was able to interact via email and within something close to 24 hours if not less I had the information I needed to correct the situation.
Full marks
Full marks for replying quickly with options for a solution without resorting to excuses or blame.
Lomi review
I bought the Lomi product not just because it was appealing but because it was a great product . Subsequently we had an issue with it one year later and I contacted the company , who have now been very supportive.
Excellent service. The response team was quick to reply…
The response team was quick to reply and gave me good advice about how to fix my Lomi.
I highly recommend this company. They have provided excellent service.
The customer service is impeccable
The customer service is impeccable. Very prompt response to my initial problem. Thorough investigation and troubleshooting. Swift resolution of my problem and I couldn’t be happier with the process and the attention to detail
LOMI: Product and Service Excellence
Quality of product, quality of service, quality of repair response time. All in All,,,,5 stars!!
The folks at Lomi answered my questions…
The folks at Lomi answered my questions in a timely manner and helped me get the best out of my Lomi! Throughout my years of ownership in a Lomi they've been responsive and wonderful to work with.
Lomi bucket issue
I suffered an issue with my lomi. I made contact through the app. I raised my query and got email confirmation that my query was logged. I received a follow up email shortly after confirming the issue, asking to confirm my details and there was no hassle. My query was addressed and resolved when they reached out on this first contact. By and far the best customer service I've had to deal with in recent years!
Love our Lomi
We love our Lomi - it's really helped us reduce food waste, and has allowed for us to compost even in an urban setting. Support has been absolutely phenomenal every time we've had to reach out for questions
Great support!
QUICK AND COURTEOUS HANDLING OF WARRANTY
I had to do some research before contacting Lomi (Pela), but once I isolated the issue, Lomi processed a replacement cooling fan and sent it out promptly. Very courteous and responsive.
Waste Sorting Queen
I’m the person that loses sleep over waste management because I care so much about our planet. With Lomi any issues I’ve ever had they’ve dealt with them immediately, never losing sleep over my composter 🌿
Terrific customer service and an…
Terrific customer service and an outstanding product
I love LOMI and what it can do to…
I love LOMI and what it can do to assist in saving the earth
speedy resolution with lots of…
speedy resolution with lots of communication
Did not purchase based on multiple bad…
Did not purchase based on multiple bad reviews from other sources. Now cannot seem to get off their mailing list despite numerous unsubscribe attempts.
Received a damaged product
Received a damaged product. Emailed customer service and they responded quickly and rectified the situation immediately.
Love the product…
Love the product and their customer service is outstanding.
I could not find information iregarding a flashing red light
I could not find information iregarding a flashing red light on my Lomi, and asked for assistance. I got a very quick response that was easy to understand and follow. The problem was solved! Thank you!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








