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Lola's - Walthamstow Anmeldelser 

192
•
TrustScore 5 ud af 5

4,8

Bagerbutik
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Lokation

Skift lokation

Selborne Road, E17 7JR London, England, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The birthday cake for my son was absolutely beautiful and exceeded all my expectations! 🎂💙 It looked stunning, tasted delicious, and every little detail was made with so much care. My son was so ha... Se mere

Bedømt til 5 ud af 5 stjerner

The cake( chocolate heaven) was indeed heavenly; it came beautifully and elegantly packed in a Lola cake box, in a Lola gift bag. The young lady at the Walthamstow Mall was pleasant, professional and... Se mere

Bedømt til 3 ud af 5 stjerner

the sponge was dry the small cup cake much better probably i should have gone for a vanilla sponge instead of chocolate one overall still a good cake.the sponge was left at room temperature for hours... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Delicious, moist and extremely attractive cakes. This one was a princess cake for my 3 year old granddaughter. Last time I chose an extra large raspberry and lemoncake for my daughters 40th. Both time... Se mere

Virksomhedsoplysninger

  1. Bagerbutik
  2. Bageri
  3. Cupcake-butik
  4. Online madbestilling
  5. Takeaway
  6. Bryllupskagekonditor

Om Lola's - Walthamstow

Skrevet af virksomheden

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Skrevet af virksomheden

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Kontaktoplysninger

  • Selborne Road, E17 7JR, London, England, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

192 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(192)

5.744 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Oh as usual my cake was superb.When I…

Oh as usual my cake was superb.When I go to pick up at the walthamstow mall..the sales girl was very helpful and gave me all the detail to sign in which I didn't know thanks to her...as for the cakes all the families loves it
Thanks u again lola

9. april 2024
Bedømt til 1 ud af 5 stjerner

Old Dry chocolate cake awful !!!!!

I bought a chocolate flavoured unicorn cake for my 4 year old daughter I paid over £40 for it.

It was absolutely awful hard and very dry. I had to give it back and to my disappointment Lola’s customer service is absolutely terrible they clearly saw that most of the cake was returned but refused to give me my money back and were only happy to offer me a replacement cake or a gift voucher.

I will not be buying from them again they are a terrible company with very poor can’t service skills I sent many emails that went back and forth a waste of my life

17. marts 2024
Lola's - Walthamstow-logo

Besvarelse fra Lola's - Walthamstow

Hello Lubna,

Thank you for taking to share your review with us.

As soon as you got in touch with us to let us know about your concerns, we have arranged for the cake to be collected by our driver to test, so that this could be addressed.

Upon the inspection by our Head of Production, who did taste the cake, sadly, she did not find the cake to be dry or anything else being wrong with the sponge.

As a gesture of goodwill, we have offered you a replacement cake to be redeemed on a future occasion of your choice. As you found this solution not suitable, we have then offered an alternative solution in a form of gift voucher which you have accepted.

I am very sorry this experience have left you disappointed.

I hope you have a good rest of your day.

Kind regards,
Marta

Bedømt til 5 ud af 5 stjerner

100% recommend

Great experience, the cake was exactly like the picture for my son's 2nd birthday, packaged perfectly so it didn't mess up. The lovely staff called and waited a few minutes as I was stuck in traffic would 100% Recommend it.

13. marts 2024
Bedømt til 5 ud af 5 stjerner

The go-to for birthday cakes

I ordered a birthday cake online for my 6-year-old twins. The choice was good (I went for a mermaid theme), clearly laid out with options easy to discern and choose e.g chocolate . I picked it up at a locajron not far from me and it was packaged and easy for me to carry in a large bag. The servers at 17 & Central branch of Lola’s were great. I think the price was reasonable too.

13. marts 2024
Bedømt til 5 ud af 5 stjerner

Moist, fresh, delicious. Definitely a crowd pleaser!

This cake was a congratulations on your engagement cake for my sister and brother in law. The cake was absolutely gorgeous, the hand piped message was beautifully written and the taste of the cake was phenomenal, it was rich, moist, creamy and 100% fresh.
Thankyou lola's cupcakes for making this occasion all the more special. This isn't the first time i have ordered from here and it certainly will not be the last!

16. februar 2024
Bedømt til 5 ud af 5 stjerner

My cake was moist

My cake was moist, delicious and ample. I decided to celebrate my birthday at short notice. Choosing my cake was simple from Lolas website. The staff were also very friendly and helpful. Five stars all the way!!!

8. februar 2024
Bedømt til 5 ud af 5 stjerner

Lovely cake and great service

Assistant was very helpful when I placed my order. The cake was ready for collection on day in question. A lovely bag was provided which made transporting the cake very easy, as it was not moving about in the bag. More importantly the cake was lovely. It was a 60th gift for a friend and she loved it. The cake was dense, but not not dry. I was really impressed. Would definitely order from Lola again.

6. februar 2024
Bedømt til 5 ud af 5 stjerner

Wonderful cake!

Wonderful cake! The tiramisu cake is delicious and I will definitely be buying it again! The customer service I received was also excellent. Thank you!

24. januar 2024

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