I needed a carrot cake for a 70th birthday at short notice, all other local bakers let me down. I remembered lolas cupcakes delicious cakes and won't dissapoint. I did have to decorate it a bit to mak... Se mere
Lokation
Skift lokationBlue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
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Cake was delicious and good looking too, was delivered carefully. Loved the chocolate layering inside. Icing could be a bit less sweet and thick but Im not an expert so I leave that to the artist. Tha... Se mere
Everything was communicated clearly regarding delivery and collection. The staff were helpful. The cake was delicious. I will use again for future cake orders. Thank you.
I do not normally write reviews but this experience was worth sharing. I visited the Bluewater store on 19th June at around 4:30pm to collect my husband birthday cake. When I noticed a small dent on... Se mere
Virksomhedsoplysninger
Om Lola's - Lola's Bluewater
Skrevet af virksomheden
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet af virksomheden
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Kontaktoplysninger
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, Storbritannien
- +441322 385511
4,6
Fremragende
891 anmeldelser
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Saved the day! Incredible customer service at Bluewater
I ordered a birthday cake and some gluten-free cupcakes from Lola's Cupcakes, and the taste and quality were excellent. However, the customer service was what truly mattered.
When collecting my order from the Bluewater shop on Saturday, I accidentally forgot one of the boxes containing the gluten-free cupcakes. I only realized my mistake right before closing time. When I called the shop, the wonderful ladies working there actually stayed behind and waited for me so I could collect them. Since we had gluten-free children coming to the party the next morning, their kindness prevented a total disaster. Thank you so much for the amazing service—you went above and beyond
13. juni 2026
Delicious cake, beautifully decorated
Easy to order/pick up
Wonderful cake for a great price. We purchased the 'Frozen' style cake for our daughters birthday, she absolutely loved it. Really reasonably priced and delicious cake!
5. juni 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
The cake was was dry and crumbly
The cake was was dry and crumbly . It didn't taste fresh at all . It had a funny "fridge" smell and taste . We were quite disappointed
10. juni 2026
Besvarelse fra Lola's - Lola's Bluewater
Hello Prabhuti,
Thank you for taking your time to share your feedback with us.
We're very sorry to hear that your cake did not taste fresh and that the texture was dry and crumbly.
We would like to assure you that our cakes are always prepared fresh for your order using high-quality ingredients to ensure the best experience.
It is recommended that our cakes need at least 2-3 hours out of the fridge before you serve the cake, this could affect the taste and texture similar to you've described if you do not first ensure the cake is out for this time.
I will be certain to pass your feedback onto the relevant teams to review this further.
If you would like to discuss this with us further please don't hesitate to contact our team directly at hello@lolascupcakes.com.
Kind regards,
Beautiful birthday cake
Beautiful birthday cake. My favourite cake is red velvet but often as a cake companies won’t use cream cheese. Lola uses cream cheese inside and a beautiful buttercream on the outside that doesn’t over power the cream cheese. Defo ordering it again for my wedding
5. juni 2026
Perfect for kids' birthdays and so reliable!
Lola’s Cupcakes are always our go-to for birthday treats. On top of being delicious, their website provides incredibly detailed ingredient and allergy information. It gives you complete peace of mind when catering for a group of children.
13. maj 2026
Archie at the bluewater lolas branch is…
Archie at the bluewater lolas branch is very helpful and made my experience so much easier. I would come back here because of the service I received.
16. maj 2026
Uopfordret anmeldelse
Delicious cake and great service!
2. maj 2026
Very efficient ordering processes
Very efficient ordering processes, good quality and delicious products - and should you need customer service for any advice or support, they are super speedy and responsive. Thank you very much Lola’s.
4. maj 2026
Super impressed with the ‘Victoria Sponge Cake’ ordered for a special birthday. It looked great and tasted even better. Great value for money too. I would order again.
Super impressed with the ‘Vict
10. maj 2026
Uopfordret anmeldelse
Very helpful young lady
Very helpful young lady
Told me exactly what I could have on the cake to make it special for my son's 40th birthday.
Absolutely delicious cake , will definitely be ordering again .
4. maj 2026
Fresh and tasty carrot cake!!!
2. maj 2026
Really good
Really good, the cake looked exactly like the picture and tasted good. The pick up lockers are a clever touch! Cake was packaged well in a box and large bag in refrigerated locker.
1. maj 2026
Highly recommend…
I’ve been ordering my last 2-3 birthday cakes at Lola’s & I love it! The cakes are amazing. It’s fresh, moist and full of flavour! Soon to order a 2 tier cake soon for my baby’s 1st birthday too! I always click and collect so it’s convenient. Even after a 40 minute drive, my cake is still intact! Packaging is really good.
20. november 2025
Great cakes !
Recently ordered a Lola raspberry and lemon cake as a surprise for our friend’s anniversary celebration. The cake was delicious and beautifully finished and the staff at Bluewater were super friendly when we went to pick up. Highly recommended- thank you!
20. april 2026
Ordering online was easy and…
Ordering online was easy and availability from the following day. Cake arrived on time, staff were friendly at collection point. Cake was exactly as pictured and delicious. Highly recommend.
25. april 2026
Fabulous Red Velvet birthday cake
Fabulous Red Velvet birthday cake. Lola’s are always my go to destination for first class cakes.
25. april 2026
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