Amazing cake and amazing value. We ordered the frozen cake and it did not disappoint! We didn’t realise the mountain was made of chocolate too. we’ve brought a few Lola’s birthday cakes now and will c... Se mere
Lokation
Skift lokationBlue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
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Se, hvad kunderne siger
It was so easy ordering online. I was able to choose different cake filling,dates and times to suit my requirements. My cakes were ready for collection and it were well packed. I chose 2 birthday cake... Se mere
I had a fantastic experience with a lovely member of staff who was incredibly helpful and patient, especially when helping me with the membership. She took the time to talk me through everything a... Se mere
Lola's cakes are our absolute favourite and a treat to ourselves when we see a shop. We particularly LOVE the plain vanilla cupcakes but also think that the red velvet and the lemon are divine. Top qu... Se mere
Virksomhedsoplysninger
Om Lola's - Lola's Bluewater
Skrevet af virksomheden
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Skrevet af virksomheden
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Kontaktoplysninger
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, Storbritannien
- +441322 385511
4,7
Fremragende
922 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect gender reveal cake!
The cake was beautifully decorated and tasted amazing! Everyone who attended commented on how beautiful the cake was and how delicious! Makes me wish I bought a bigger size so I could have more! The cake was easy to order, amend and pay for. Arranged to collect easily at Bluewater, the staff was so friendly too. Great service, definitely recommend!
5. september 2026
Brilliant service
Brilliant service , helpful and polite , and the cake was DEVINE, as always, won’t shop anywhere else now, I’m hooked.
9. september 2026
Excellent from start to finish
Excellent from start to finish. Quick and easy ordering, able to personalise it without any additional charge, collection on time and the cake was delicious .
Thank you so very much.
6. september 2026
Recommend! 5 stars
Super easy ordering and collection of birthday cake. Cake identical to image on website, well packaged and absolutely delicious!
5. september 2026
Delicious
Good ordering process.
Well crafter cake and tasted good!
Friendly, helpful staff
5. september 2026
Lola's cakes are our absolute favourite…
Lola's cakes are our absolute favourite and a treat to ourselves when we see a shop. We particularly LOVE the plain vanilla cupcakes but also think that the red velvet and the lemon are divine. Top quality cakes, clearly great ingredients and I am excited to get both of my daughter's birthday cakes this month!! Staff so helpful and knowledgeable too x
27. august 2026
60th birthday celebration
This is the second time this year that I have ordered from Lola’s .From placing the order on line to collection it was extremely efficient. I received regular updates to which stage the cake was at.
It tasted absolutely amazing delicious.😋
30. august 2026
Absolutely amazing dinosaur cake
Absolutely amazing dinosaur cake! 🦖🎂 It looked incredible and tasted just as good. Everyone loved it and it was perfect for my son’s birthday. Beautifully made and such lovely service too. Would definitely recommend Lotus Cupcakes and will be ordering again! ❤️
28. august 2026
Excellent service
Excellent service. Ordered online, collected in store on the day I needed. Cake was beautiful!
26. august 2026
Cake was delicious and good looking…
Cake was delicious and good looking too, was delivered carefully. Loved the chocolate layering inside. Icing could be a bit less sweet and thick but Im not an expert so I leave that to the artist. Thank you, made our day.
16. august 2026
I needed a carrot cake for a 70th…
I needed a carrot cake for a 70th birthday at short notice, all other local bakers let me down. I remembered lolas cupcakes delicious cakes and won't dissapoint. I did have to decorate it a bit to make it look like a celebration cake, but that was easily done. The cake was collected from Bluewater with no issues and devoured within minutes, so soft and delicious. The icing was perfect, complemented the cake beautifully, not too sweet. I would definitely order again.
16. august 2026
The cake was quite nice
The cake was quite nice. Really yummy I think everyone enjoyed it.
Staff were professional and friendly. Ordered a couple of times and will keep coming back.
22. august 2026
Everything was communicated clearly…
Everything was communicated clearly regarding delivery and collection. The staff were helpful. The cake was delicious. I will use again for future cake orders. Thank you.
22. august 2026
Excellent cake good customer service…
Excellent cake good customer service and very easy to order our granddaughter loved it .
22. august 2026
Process of purchase and collection was…
Process of purchase and collection was well communicated and the cake was well presented and delicious, great experience all around.
31. juli 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Stale Product and Unhelpful Service
We purchased a cupcake, but unfortunately the cake was stale and inedible. We approached the sales assistant to raise our concerns, but her response was extremely disappointing. She stated that the product had been made that morning and that there was nothing she could do about it.
I requested an exchange, but the assistant was not helpful and did not make any effort to resolve the issue. This resulted in a very disappointing experience for both my husband and me. We expected better customer service and a willingness to address a genuine concern with the quality of the product. Bluewater
23. juli 2026
Besvarelse fra Lola's - Lola's Bluewater
Hello,
Thank you for taking the time to give us your feedback.
I am very sorry for the disappointment experienced on this occasion with your purchase. I can assure you all items available for purchase at our stores are delivered fresh every morning.
I will note your feedback for review about the cupcake and also your instore experience with our team member for our store management team to review.
I will be in touch with you via email shortly to discuss the matter further.
Kind regards,
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