Set up a recurring subscription on the sly, without being clear that it wasn't just $1.99 for a logo. Thankfully my bank caught this and stopped it, but utter scummy and scammy behaviour
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... Se mere
Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... Se mere
Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services... Se mere
3,4
Middel
152 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great logos, honest company!
Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services were quick to reply and understanding and gave refund for payment I wasn't aware I would pay.
Seem like an honest company and an would use again.
7. februar 2025
Uopfordret anmeldelse
I had made my logo and was very pleased…
I had made my logo and was very pleased with it, however I had been charged money I was not aware of. Fortunately for logo.app great customer service they have sorted out my issue in very short notice and have made me very pleased. I will definitely be using logo.app for future services. Thank you for your help and support.
20. februar 2025
Uopfordret anmeldelse
Excellent customer service
Excellent customer service. When I registered with the site to create my logo, I was unaware that I had subscribed to the monthly premium service and was ultimately charged the monthly fee. I reached out to the customer service team who graciously refunded the subscription fee. Thanks for your help!
19. februar 2025
Uopfordret anmeldelse
Beware at all cost
Beware at all cost. Stated that monthly cost is 8.99 but then charges 35.00 month ( this price is buried and the information intentionally misleadings.
16. februar 2025
Uopfordret anmeldelse
I really appreciated your templates
I really appreciated your templates. Your logos are very beautiful. I highly recommand your platform for logos.
9. februar 2025
Uopfordret anmeldelse
Rapid email response after a enquiry I…
Rapid email response after a enquiry I had
15. februar 2025
Uopfordret anmeldelse
Made a free trial
Made a free trial, forgot I made it. Asked for a refund and was given my money back quickly. Very good customer service
15. februar 2025
Uopfordret anmeldelse
Easy to create a logo
Easy to create a logo. When I had issues the team was very quick to resolve to my satisfaction. I have been happy with the service.
14. februar 2025
Uopfordret anmeldelse
Amazing Service!
This company was extremely accommodating and easy to work with. Very user friendly and over a great experience for anyone looking to use a well designed logo software!
11. februar 2025
Uopfordret anmeldelse
Fraudulent subscription scam
Fraudulent subscription scam, avoid at all costs!
I made a small $1.99 one off transaction and then they signed me up without my permission for a subscription. Absolute scam of a company! Not even an email to 'confirm' they'd signed me up. Avoid this like the plague.
31. oktober 2024
Uopfordret anmeldelse
Hidden USD$35 per month subscription fees
Hidden USD$35 per month subscription fee that must be paid for ongoing use of the logo they supplied. Very well hidden. Have asked for a refund - will update.
22. januar 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.