Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Se mere
Virksomheden har svaret
Took payment for a “ stock “ item then said it would be a month delivery without even asking if a refund would be preferred. Not good business practice
Virksomheden har svaret
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Se mere
Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Se mere
Virksomheden har svaret
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered from here as one of the few companies that has proper measurements of the locks on it's site. Quick delivery and refundable as my lock wasn't in that ridiculous plastic packaging which once cut open isn't returnable.
My measurements however were all good so I didn't need to return after all!
Also pleased delivery was with Royal Mail rather than useless Evri so I didn't have to search half the town for it.
Poor service. Royal mail failed to deliver despite phonecalls to both Lockstation and Royal Mail, Mainly Royal Mails issue not Lockstation. But the 1 star is for charging for redelivery, or not refunding postage. When I said under the sales of goods act they should refund it, I am told they dont appreciate threats and have a zero tolerance policy. and evidently a zero customer service policy too. Waited for the product for 10 days, and they are not bothered so shall not be using again. Things go wrong and thats fine, its how we deal with those issues as companies that shows our true colours.
Congrats Lockstation on losing a sale, a future customer and getting this review, all over £4 postage.
I ordered a next day delivery. I still have not received my order over two weeks later. The company has stopped responding to my emails. Update following their response, I can confirm that the order was not delivered on the ninth, the tracking currently shows it has been returned, by the couriers and I have not had any response to email sent since non arrival of goods.

Besvarelse fra Lockstation
Only gave them 1 star as I couldn't give none!!
DO NOT get extra keys cut by them, they are very very poor quality and do not work, with no customer service support to rectify there clear poor quality workmanship! I wish I could post the image of the cut key that looks like a toddler did it wth a spoon
Excellent service - items were exactly as requested - however Royal Mail were useless - ripped the packaging and then ripped the bag they put the ripped package in!!
Good prices, easy to use website, very quick delivery.
Found my niche item quickly, website had all the necessary details to avoid mistakes.
I made a telephone enquiry prior to placing my order online which was answered professionally.
We were impressed with the cost of the lock being considerably less than others we had looked at.
Ordering a lock and extra key I chose next day delivery.
Item arrived and fitted by ourselves.
I would recommend this company.
I did not receive my order.
You have not refunded me.
You have not contacted me about it as promised.
Accidentally ordered wrong size lock after contacting them to see I could exchange was just given it link to buy another. Paid extra for next day delivery and received it three days later and was told same day despatch isn't guaranteed.
Great to deal with, turned around an additional request I had quickly across multiple parts of the company with no fuss and timely handover between internal people. I will use again if I need anything in this area and I'd *Highly Recommended* them.
Best glass cleaning product on the market. Fast service too. Definitely recommend.
Great, had the lock barrel I needed to replace my old one, I fitted it myself, it is now working very well.
Quick delivery. Good price.
Easy to find the part required and delivered as promised.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.