Easy to find what was wanted, service good with ability to have all locks matched to one set of keys, everything arrived and worked exactly as expected. Only minor downside was the price ratcheted its... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Took payment for a “ stock “ item then said it would be a month delivery without even asking if a refund would be preferred. Not good business practice
Virksomheden har svaret
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Se mere
Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Kontaktoplysninger
Storbritannien
- lockstation.co.uk
4,1
God
526 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exactly what I needed
Exactly what I needed, swift delivery, no complaints, good quality.
25. september 2023
Overnight delivery
25. september 2023
Good communication re item not in…
Good communication re item not in stock. Clear when it was and being shipped
28. august 2023
Good quality. Exactly as ordered
I was really happy with the keys i ordered and i felt like the price was reasonable too.
24. august 2023
Prompt and efficient
28. august 2023
Exactly what I require!!
24. august 2023
Great product at a reasonable price
24. august 2023
Good to find a piece for repairing a…
Good to find a piece for repairing a lock that would otherwise have been thrown away. Easy to order, the piece arrived in good time and as described. Thank you.
24. august 2023
Very prompt service and delivery
24. juli 2023
All good service from lock station.
24. juli 2023
It took nearly a month to arrive
It took nearly a month for the order to arrive. I was able to order a product that was out of stock. Rather than sending 7 of 8 products that were in stock, the whole order was delayed by nearly a month.
Two separate dates were given, but neither met. When I questioned where the order was, I was told "it was dispatched last week" despite the Royal Mail tracking revealing it was actually dispatched on that same day.
I shall be returning my order, as I ordered the same products from a different company and that turned up in a more reasonable two days.
23. juli 2023
Fast no hassle and all keys worked
23. juli 2023
Delivery Problems
Product was fine and as ordered About time you stopped using Royal Mail
Received emails from them on three separate days advising they would deliver in a 4 hour window followed withing a few minutes saying they could not deliver as indicated and would deliver next working day. This happened 3 times and eventually on the 4th day it arrived through letter bow with normal post
25. juli 2023
Awful customer experience. Don't use
I ordered some fobs that arrived very late. I was away and when I returned the 14 day period had lapsed. On inspection they had been assembled already and I was unable to unassemble. Company claimed they arrive like that but I have ordered before and they don't.
Upon trying to get this resolved and not even asking for a refund just for them to be unassembled, I was offered no help or a solution. Stating it was our of 14 days. Rude staff on the phone. I think they have just sent me ones that may have been returned by a previous customer.
11. juli 2023
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.