LIVECARMODEL.COM Anmeldelser 

250
•
TrustScore 4 ud af 5

4,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We ordered the 1/18 Dealer Edition 2015 Volvo XC90 (Black) Diecast Car Model. The model car arrived in perfect condition due to the professional packaging and is, itself, an excellent item; exactly wh... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

It’s been 32 business days since my order was placed and I never received anything. Edit: June 16, 2026 — They refunded me after I reached out. I still give their customer service 1 star because t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Never heard of Live Car Model (LCM) until I found them while searching for a Mini-Champs Honda 900F. They had it. Since I've never heard of them, i was suspicious but placed the order for the very... Se mere

Bedømt til 3 ud af 5 stjerner

Purchased a parking garage diorama. Items were well packed. Customer service was very prompt in response to issues and concerns were resolved quickly. No assembly instructions. LED light strip had no... Se mere

Virksomheden har svaret


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

250 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 57 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,0

Alle anmeldelser

(250)

25 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Ordered a limited edition model that…

Ordered a limited edition model that cost me over $500. It was fulfilled from China and I received it with the spoiler broken off. Will not be purchasing anything from them again. The back of the model was covered in tape and glue like someone tried to fix it but shipped it anyway. Apparently this website does drop shipping.

28. januar 2026
Uopfordret anmeldelse
LIVECARMODEL.COM-logo

Besvarelse fra LIVECARMODEL.COM

Thank you for your feedback. Respectfully just want to let you know this item shipped directly from our 2nd warehouse overseas. And all the material you saw that was used to pack the model was to minimize the chance of the model being damaged. The spoiler must have gotten loose during the shipping which is totally out of our control but if you had contacted us with any communications, we would have offered a solution that will solve the issue. Thank you for your feedback again and you have a good day!

Bedømt til 1 ud af 5 stjerner

NOT RECOMMENDED

Ordered a model early December, and ended up being refunded today. They state on their site that orders are fulfilled within 15-21 busniess days. My order still said "awaiting fulfillment" after that period. I contacted after that, and was told that exact statement. I messaged again to confrim that the item had not been processed and shipped. They did not respond for 2 days even though their site says they respond within 6-12 hours. The customer service lady is rude and give you little to no info about the whereabouts of your items. They have no problem taking your money, but its a struggle to get you your product. After some back and fourth, she bothers to tell me that their supplier was having delays. I said thats fine, I wish you would told me this instead of not saying a thing, can you tell me the time estimate of when it will arrive. She said 7-10 business days. I waited that time, and once that was up, surprise, my item still says "awaiting fulfuillment", I messaged again asking for an update as, at this point, I've been waiting a month for my porduct. Guess what she responds with, "our supplier is having shippign delays". IN THE SEVEN TO TENS DAYS SHE DID NOT SAY THAT THERE WERE EVEN FURTHER DELAYS. NO COMMUNITION UNLESS YOU BEG FOR IT AND RUDE RESPONSES. I told her to forget it and cancle my order, she tried to "save" it by offering me discounts on furture purchases, etc. I said absolutely not, I will not give my business and money to somewhere this unprofessional, rude, and who cannot communicate simple things. DO NOT BUY FROM HERE IF YOU WANT A PLEASENT EXPERICENCE.

6. december 2025
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Besvarelse fra LIVECARMODEL.COM

Hi Jameson,

We appreciate your feedback and detailed info. We did keep you informed every time you requested an update that the delay was caused by our supplier in Europe due to tariffs and holidays. And we issued a full refund for your order immediately after requested. We also offered a 20% discount on the order due to the long delay but it was denied. The whole tariff issue doesn't serve any good to almost all ecommerce businesses and we are doing whatever we can do to keep it going in every way possible. We are always here for our customers and we thank you for your feedback again.

Bedømt til 5 ud af 5 stjerner

Buying Porsche

I contacted Allen because the items online would arrive after Christmas. Allen offered to have me stop by the warehouse to review several cars and included a tour. It was like purchasing a new vehicle with great service. I got the gifts I needed before Christmas and was worth the traffic back to west LA, due to freeway repairs ! Will visit again soon!

16. december 2025
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Bedømt til 3 ud af 5 stjerner

Very long time to deliver

Update: I contact the company again and they refunded the expedited shipping but I still don’t know that my gift will arrive in time. I was contacted by an account manager the next day to apologize and offer to refund the full shipping.
First Review: I bought two cars for my son Nov 20. It’s Dec 11 and still it hasn’t shipped. I paid $50 for expedited shipping which says 7-12 business days which is crazy long to begin with but here we are 3 weeks later and it still hasn’t shippped. Their response is it takes 15-21 days. Well that’s not what I paid for!

9. december 2025
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Bedømt til 5 ud af 5 stjerner

First time buying a collectible…

First time buying a collectible diecast. Decided to get lambo aventador lbwk Autoart 1:18. The details are immaculate 1:1 like the real car. If you want the highest quality collectible cars LIVECARMODEL is legit! I visited their in person shop and Allen was very knowledgeable and nice! Will definitely buy the rest of my collection here!

6. november 2025
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Bedømt til 5 ud af 5 stjerner

Very helpful

Very helpful. Great selection of Diecast it was quite mesmerizing
Picked up a 1:18 and 1:64 with ease

22. oktober 2025
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Bedømt til 1 ud af 5 stjerner

$13.00 Added to cart by site

They were so upset that I asked for the $13.00 insurance charge back, that was automatically added to my cart when I checked out, that they canceled the whole $200 order. Buyer Beware.

Response to Reply - I emailed your company about the $13, and requested that you remove it, or cancel the whole order if you wouldn't refund the extra $13 I was charged. The next thing that happened was that my entire order was canceled without explanation. I would naturally come to the conclusion that I did.

I think communication is key here, or the lack thereof, in this case.

7. oktober 2025
Uopfordret anmeldelse
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Besvarelse fra LIVECARMODEL.COM

Hi Theron, thank you for your review and we do apologize for all the inconvenience. Your order was fully refunded ONLY because we are actually sold out on that item.
Regarding the shipping insurance, it's set up by the 3rd party company and we have no control of it. It's totally optional at checkout.
If there is anything that we can do to earn your business again, please feel free to let us know. Thank you!

Bedømt til 5 ud af 5 stjerner

Great shop for die-cast cars

Great shop for die-cast cars! They’ve got a wide range of models, from classics to rare finds, all in really good condition. The staff are super friendly and know their stuff, always happy to help or chat about collecting. Prices are fair, and new items come in often, so it’s always fun to stop by and see what’s new.

7. oktober 2025
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Bedømt til 2 ud af 5 stjerner

Slow processing time

Ordered early July as a gift for my Husband in September. It’s almost end of September and still no shipment update. I feel anxious already. I hope next time they mention the estimated delivery date. Im pretty sure I saw July when I ordered online so I thought it only takes 3-4 weeks.

2. juli 2025
Uopfordret anmeldelse
LIVECARMODEL.COM-logo

Besvarelse fra LIVECARMODEL.COM

We sincerely apologize for the delay in the delivery of your order. We understand your frustration regarding the extended waiting period.
The delay is due to an unforeseen postponement in the release of the pre-ordered model by the manufacturer, which is unfortunately beyond our direct control. We kindly request your patience as we work to resolve this issue.

Bedømt til 5 ud af 5 stjerner

Live Model Car first time buyer

The process of buying the car started out very slow. It was my first time buying from Live Car Model. It took 3 or 4 days before the car started to be shipped out.
I kept in contact with Rosa through email which she answered promptly. The car came overnight once shipped. The shipping was very fast and you pay for the fast shipping but that's ok because it was at my place in just over 24 hours once it shipped out....... after the first 4 day wait. The car was brand new as advertised and in the box. It was very expensive, but it was a rare car and it was a bit more expensive than I had seen it elsewhere, but this was brand new and in the box. The only thing I wish is that it was easier to call them by phone rather than email. I did manage to get ahold of them by phone once, but I had to ask in the email to make arrangements for the phone call. All in all though it was a great experience because I was happy that the car was exactly as advertised and it was a rare car.

19. september 2025
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Bedømt til 5 ud af 5 stjerner

This is definitely the best model shop…

This is definitely the best model shop I've seen in Los Angeles. Whether you're looking for 1:87, 64, 43, 24, 18, or 12, they have a wide selection of brands and inventory. This is also the best shop in my opinion, simply because I've never seen such a wide selection of good stuff in stock!

1. august 2025
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Bedømt til 5 ud af 5 stjerner

Amazing model car shop

Awesome collection and reasonable price. Was able to pick up my order at their shop and they were very friendly. Allen has been very responsive helping me with my order via email. Definitely will be back for more!

3. juni 2025
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Bedømt til 5 ud af 5 stjerner

It was a very pleasant shopping…

It was a very pleasant shopping experience. The owner showed me all the models I wanted to see, and with his help I finally chose two amazing BBRs. I highly recommend this store to anyone who likes car models.

14. april 2025
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Dette er Trustpilot

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