Supposed to be half hour delivery but given a timeslot of an hour and half? Ordered at 4.35pm, supposed to arrive at 6pm and it was eventually delivered at 6.50pm and I had to go and find delivery per... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order part filled including a cheaper substitute (white rum instead of dark) now 3 weeks waiting for case of beer that site says is in stock. Don't respond to emails or phone calls. Have some sympa... Se mere
Same as everyone else, ordered 3rd of April, no sign of order, no updates, tried using live chat & email but all to no avail. OK, so I'm paying cash on delivery but it would help if someone at liqro... Se mere
As with most other reviews, I wish I'd done a background check before I ordered. No product, no response via email or phone. Many, many attempts at contacting through online chat with no success... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Buy alcohol online from Liqroo.com. Explore the best selection of drinks like Wine, vodka, Gin, Spirits, Beers, Cider and other liquors. Same day delivery service available in London, UK.
Kontaktoplysninger
Trust House, St James Business Park, BD1 5LL, West Yorkshire, USA
- 0044 (0) 203 8088336
- contact@liqroo.com
- liqroo.com
Avoid at all costs
Avoid, it all seems reasonable priced then they will try and change items in the order. Then they tried to charge me even more then I already paid. There is just no point.
I’ve been using LIQROO since the…
I’ve been using LIQROO since the pandemic and im very pleased with their service and will continue to to use it
Good Service as always
Outstanding customer service!
I recommend highly! Great selection, wonderful customer service. They exceeded all expectations. I ordered from the US for a London delivery and I could not have asked for a better experience. Thank you!! I will be back!
Excellent service, recommended
I have ordered on multiple occasions and am always very happy with the service provided. When one of my items was out of stock I received a phone call to inform me and ask for an alternate choice. I’ve used the online help chat function with success to resolve a query too. Delivery drivers always arrive with a smile. I highly recommend this service
Watch out for all these clearly fake…
Watch out for all these clearly fake recent 5* reviews. They really are a joke. They only gave half my order, many emails and chats later still nothing. Case open with PayPal. Avoid this company.
Good Selection and Good Service!
The service provided has been great. My recent two orders were delivered as expected, the day after the order was placed. There were some challenges during the peak of COVID-19 which resulted in some delays, but that was understandable, and they seem to have recovered well. Since then everything seems to be very smooth!
My experience with Liqroo was outstanding
My experience with Liqroo was excellent, from beginning to end. I live in South Africa and decided -- the evening before! -- to send my sister in London a special bottle of bubbles for her birthday. Yes, bad planning, I know! Not only did I manage to find the specific brand of champagne she loves on Liqroo, I was able to place my order just in time (with half an hour to spare) for next-day delivery. I was most ably assisted by Sasha on the chat app. She guided me through the process, and when I had forgotten to add a little birthday note with my order, she went afterwards to make sure it would be added to my sister's delivery. She really went out of her way to help make my sister's birthday special. The order was delivered the next day -- well, at 10pm! Annie was staffing the chat app that day, and was also very helpful. I was impressed with Liqroo's service and really pleased my sister got her pressie on her actual birthday. Would most definitely use them again.
Great service
Great service. Even when a few things were out of stock they called me and gave me a choice to get a replacement product or a refund. Luckily they were able to stock up a day later and deliver my original order. Bottles extremely well packaged.
At your own risk!!!
I placed an order and specified my name and that of my girl. They came to my shared house and claimed not to know who the order was for and just gave it to one of the housemates. I reached out to Liqroo to get it rectified, no resolution and no refund. Sad.
A brilliant service
A brilliant service. Quick reliable and at fair prices. But they need to tidy up their web site. It's not SMM secure and a warning pops up. Also I found that I lost connections a few times whilst scrolling through my order.
I have ordered at least 5 times through…
I have ordered at least 5 times through Liqaroo and have no issues with the service at all, the staff/driver are so helpful and polite and would recommend this service to my friends.
Recommend
Put in my order. Acknowledged. Good price. Informed of delivery date.
Delivered on time. What’s not to like. Excellent experience .
Second time using this company
Second time using this company, prompt delivery and dealt with my queries quickly, politely and efficiently!
next day present for a friend
next day present for a friend - all on time, simples
keep it up
very good service
very good service, received my favourite rum next day.. i will buy again
Delighted
Very happy with the service received, from my order to receiving the goods. I liked the Irish Whiskey range and the pricing was reasonable. I will 100% use Liqroo again.
Given the demand for this company's…
Given the demand for this company's products the few days wait was to be expected and no problem. I ordered some obscure wheat beer as well as other drinks and when they went to pick it was out of stock, i had a call to say it was out of stock. The caller was helpful and efficient and i switched to another beer. you kept me informed and delivered, What more could i want?
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.





